Peer Facilitators as Core Co-developers of an Online Peer Encouragement Network (OPEN2chat) for Austrian Adolescents
Open accessAbstract
Adolescence is a crucial developmental time, and it is essential to ensure stable mental health during the transition to adulthood. Peer-to-peer networks seem to be a promising tool to support adolescents during that time. While co-development often concentrates on the end-user, this paper focuses on the peer facilitators of an online peer encouragement network (OPEN2chat), where adolescents can chat with peer facilitators about their problems. We conducted 3 group discussions with 18 peer facilitators after a testing phase to improve the process of these interactions. Thematic analysis was used to analyse the data after transcription. The four main themes were the responsibility of the peer facilitators toward their peers, especially their role of giving advice; the interaction process itself; time management; and technology aspects of the application. Including these stakeholders in the development process empowered the young people, helped eliminate problems with the application, and made the researchers more sensitive toward potential issues and emotions that peer facilitators encounter that may have been missed without a co-development process. Eliminating these problems might also help establish a better environment and support system for the actual end-users.
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Co-designed eHealth for adolescents appears to be associated with a more engaging and satisfying user experience.
“Co-designed eHealth for adolescents appears to be associated with a more engaging and satisfying user experience [34-37].”
From Effectiveness of Online and Remote Interventions for Mental Health in Children, Adolescents, and Young Adults After the Onset of the COVID-19 Pandemic: Systematic Review and Meta-Analysis (2024) · cites this paper as [36]
The Discussion (page unavailable) says co-design might reduce low engagement with digital interventions and reports positive initial engagement with OPEN2chat. It also explicitly says the authors cannot determine whether that engagement resulted from co-development. The paper does not establish a more satisfying user experience. (LLM, conf=0.85)
Experimental — accuracy not yet measuredStudies have shown positive effects by including peer groups in the development process and using peers as advisors.
“studies have shown positive effects by including peer groups in the development process [34,36] and using peers as advisors [35,37].”
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References 43 · Cited by 7
- Authors
- Mittmann, G., Schmalwieser, S. S., Diendorfer, T., Schrank, B., & Boeckle, M.
- Affiliations
- Ludwig Boltzmann Gesellschaft (AT)
- Corresponding author
- Boeckle, Markus
- Venue
- Frontiers in Digital Health
- Publisher
- Frontiers Media SA
- Published
- 2022-06-16
- Volume
- 4
- Pages
- 833006-833006
- ISSN
- 2673-253X (ISSN-L)
- PMC
- PMC9243355
- OpenAlex
- W4282960006
- Cited by
- 7
- References
- 43
- Citations by year
- 2026: 2 · 2025: 2 · 2023: 2 · 2022: 1
- FWCI
- 1.10
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- Locations
- Frontiers in Digital Health (publishedVersion, cc-by)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- Funders
- Ludwig Boltzmann Gesellschaft
- Topics
- Social Sciences › Psychology › Applied Psychology › Digital Mental Health Interventions
- Health Sciences › Health Professions › General Health Professions › Mental Health and Patient Involvement
- Social Sciences › Sociology and Political Science › Impact of Technology on Adolescents
- Keywords
- peer facilitators, co-development, adolescents, peer support, chat application, adolescent mental health, coming of age, stakeholder engagement, advice-giving, time management
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