Effectiveness of an Empathic Chatbot in Combating Adverse Effects of Social Exclusion on Mood
de Gennaro, Mauro, Krumhuber, Eva G., Lucas, Gale·2020·Frontiers in Psychology
Cited by (265)
Items 101–200 of 265
- I am old too!: Understanding the Impact of Empathy and Voice Characteristics on Older Adults' Perception of Voice AssistantsYeliz Yücel, Kerem Rızvanoğlu · 2022 · IEEE International Conference on e-Business Engineering (ICEBE)
- Exploring the Impact of Anthropomorphism in Role-Playing AI Chatbots on Media Dependency: A Case Study of Xuanhe AIYu, Qiufang, Lan, Xingyu · 2024 · Proceedings of the Twelfth International Symposium of Chinese CHI
- Me and My AI Bot: Exploring the 'AIholic' Phenomenon and University Students' Dependency on Generative AI Chatbots - Is This the New Academic Addiction?Salah, Mohammed, Abdelfattah, Fadi, Alhalbusi, Hussam, Mukhaini, Muna Al · 2023
- Understanding the Empathetic Reactivity of Conversational Agents: Measure Development and ValidationBumho Lee, Mun Yong Yi · 2023 · International Journal of Human-Computer Interaction
- A Systematic Review on Mental Health Chatbots: Trends, Design Principles, Evaluation Methods, and Future Research AgendaKuhail, Mohammad Amin, Al-Shamaileh, Ons, Farooq, Shahbano, Shahin, Hana, Abdelzaher, Fatema, Thomas, Justin · 2025 · Human Behavior and Emerging Technologies
- Crossing the Trust Gap in Medical AI: Building an Abductive Bridge for xAISteven S. Gouveia, Jaroslav Malík · 2024 · Philosophy & Technology
- A localized and humanized approach to chatbot banking companions: implications for financial managersRicha Misra, Garima Malik, Pratibha Singh · 2025 · Management Decision
- Knowledge cues to human origins facilitate self-disclosure during interactions with chatbotsGabriella Warren-Smith, Guy Laban, Emily-Marie Pacheco, Emily S. Cross · 2025 · Computers in Human Behavior Artificial Humans
- Mental Health Monitoring and Detection Based on Machine Learning and IoT DataBelal Mohsen, Osama D. Al-Khaleel, Abdullah Alfadhly · 2022 · International Journal of Information Technology & Decision Making
- Can AI Digital Personas for Well‐Being Provide Social Support? A Mixed‐Method Analysis of User ReviewsRadek Heissler, Juraj Jonáš, Nicole Carre, Karin Mostovoy, Eduardo Liniers Bunge · 2024 · Human Behavior and Emerging Technologies
- The buffering of autonomic fear responses is moderated by the characteristics of a virtual characterM. Weiß, Philipp Krop, Lukas Treml, Elias Neuser, Mario Botsch, M. J. Herrmann, M. Latoschik, Grit Hein · 2025 · Computers in Human Behavior
- The Exploration of Psychiatric Nurses' Perspectives on the Applications of Artificial Intelligence in Supporting Care: ‘Patients Prefer Seeing a Human Over AI ’Gülsüm Zekiye Tuncer, Zekiye Çetınkaya Duman · 2025 · Journal of Psychiatric and Mental Health Nursing
- Using Nonverbal Cues in Empathic Multi-Modal LLM-Driven Chatbots for Mental Health Support MHCI039Matthias Schmidmaier, Jonathan Rupp, Cedrik Harrich, Sven Mayer · 2025 · Proceedings of the ACM on Human-Computer Interaction
- Duygusal Yalnızlığa Bir Çözüm Olarak Chatgpt: Kişilerarası İletişimin Yeni AracıElif Başak SARIOĞLU, Esra Pelin GÜREGEN · 2024 · Türkiye İletişim Araştırmaları Dergisi
- Audit of Literature on Chatbot ApplicationsSvetlana Bialkova · 2024 · Springer eBooks
- Generating Descriptive Explanations of Machine Learning Models Using LLMAndrew Pang, Hyeju Jang, Shiaofen Fang · 2024 · IEEE International Conference on Big Data (BigData)
- Examining the Content and Form of Supportive Conversations with ChatbotsJingbo Meng, Stephen A. Rains, Jiaqi Qin, Minjin Rheu · 2025 · International Journal of Human-Computer Interaction
- The Role of Large Language Model Chatbots in Sexual Education: An Unmet Need of ResearchHimel Mondal, Shaikat Mondal · 2025 · Journal of Psychosexual Health
- Future Me, a Prospection-Based Chatbot to Promote Mental Well-Being in Youth: Two Exploratory User Experience StudiesMartin Dechant, Eva Lash, Sarah Shokr, Ciarán O’Driscoll · 2025 · JMIR Formative Research
- When bots’ empathic expressions backfire: Exploring the negative moderation between chatbot empathic expressions and monetary compensation for angry customersJung Lee · 2025 · Electronic Markets
- Anthropomorphic technology in everyday life: focus on chatbots and impacts on mental healthScott Monteith, Tasha Glenn, John Richard Geddes, Peter C. Whybrow, Eric D. Achtyes, Michael Bauer · 2025 · European Archives of Psychiatry and Clinical Neuroscience
- Augmenting XAI with LLMs: A Case Study in Banking Marketing RecommendationAlessandro Castelnovo, Roberto Depalmas, Fabio Mercorio, Nicolò Mombelli, Daniele Potertì, Antonio Serino, Andrea Seveso, Salvatore Sorrentino, Laura Viola · 2024 · Communications in computer and information science
- Effectiveness of Chatbot interventions for reducing caregiver burden: Protocol for a systematic review and meta-analysisRavi Shankar, Anjali Bundele, Amartya Mukhopadhyay · 2025 · MethodsX
- How anthropomorphism impacts users' self-disclosure and evaluation of empathetic conversational agentsYoonsuh Hong, Xinge Li, Yongjun Sung · 2025 · Interacting with Computers
- Adoption of AI-Based Deathbots: Behavioral Reasoning Theory Perspective on Drivers, Barriers, and Ethical AttitudeFan Xue, Xiantong Cheng · 2025 · International Journal of Human-Computer Interaction
- The different role of trait empathy and state social exclusion empathy on subsequent feelings about gambling outcome:Evidence from event-related potentials and time-frequency decompositionsDong Lyu, Qing-song Liu, Yu Pan, Ailian Wang, Guanxiong Pei, Jia Ke Jin · 2022 · Neuropsychologia
- Evaluating the Feasibility and Acceptability of a GPT-Based Chatbot for Depression Screening: A Mixed-Methods StudyZhijun Guo, Alvina Grace Lai, Zhouyiyi Deng, Kezhi Li · 2024 · Lecture notes in computer science
- Why Would I Befriend a Bot? Assessing Factors Influencing the Usage of Social Chatbots for Digital NativesMohammad Amin Kuhail, Jihene Mrabet, Rafiq Hijazi, Justin Thomas · 2025 · Human Behavior and Emerging Technologies
- Teardrops on My Face: Automatic Weeping Detection From Nonverbal BehaviorDennis Küster, Lars Steinert, Marc Baker, Nikhil Bhardwaj, Eva G. Krumhuber · 2023 · IEEE Transactions on Affective Computing
- CuentosIE: can a chatbot about “tales with a message” help to teach emotional intelligence?Antonio Ferrández, Rocío Lavigne-Cerván, Jesús Peral, Ignasi Navarro Sória, Angel T. Lloret, David Gil, Carmen Rocamora · 2024 · PeerJ Computer Science
- Shaping Chatbot Efficiency—How to Build Better Systems?Svetlana Bialkova · 2024 · Springer eBooks
- On the Pragmatics of the Turing TestBaptiste Jacquet, Frank Jamet, Jean Baratgin · 2021 · International Conference on Information and Digital Technologies (IDT)
- How animal-persona chatbots enhance empathy and positive attitudes toward animalsJingshu Li, Aaditya Patwari, Yi‐Chieh Lee · 2025 · International Journal of Human-Computer Studies
- Autonomous AI Agents for Multi-Platform Social Media Marketing: A Simultaneous Deployment StudyJoongho Ahn, Moonsoo Kim · 2025 · Electronics
- Coping with online versus offline exclusion: Ostracism context affects individuals’ coping intentionsChristiane M. Büttner, Sarah Lutz · 2025 · Computers in Human Behavior Reports
- Designing the Empathetic Research IoT Network (ERIN) Chatbot for Mental Health ResourcesBrandon Persons, Prateek Jain, Christopher J Chagnon, Soussan Djamasbi · 2021 · Lecture notes in computer science
- Customized Training of Pretrained Language Models to Detect Post Intents in Online Health Support GroupsTootiya Giyahchi, Sameer Singh, Ian Harris, Cornelia Pechmann · 2022 · Studies in computational intelligence
- Enhanced chatbot security framework using MAC address authentication to improve customer service qualityRichki Hardi, Ahmad Naim Che Pee, Muhammad Haziq Lim Abdullah · 2022 · AIP conference proceedings
- Grätzelbot: Social Companion Technology for Community Building among University FreshmenChristian Löw, Lukas Moshuber, Albert Rafetseder · 2021 · Lecture notes in computer science
- Why Most Resist AI CompanionsZeliha Uğuralp, Ahmet Kaan Uğuralp, Stefano Puntoni, Julian De Freitas · 2025 · SSRN Electronic Journal
- Persona-driven generative AI in pharmaceuticalsYun Wan, Makoto Nakayama, Cesar Floyd Aldana, Frank Alvino · 2025 · Drug Discovery Today
- The role of AI companions in supporting adaptive emotion regulation among university students with social anxietyUwemedimo Sunday Isaiah, Abraham Terfa Naibo, Michael T. Ugondo, Samson Ogwuche, Sandra J. Iziengbuwa, Emmanuel Ekpedoho Abiama, Mfon E. Ineme · 2026 · Discover Mental Health
- Mourning the loss of AI companionsJulian De Freitas, Noah Castelo, Ahmet Kaan Uğuralp, Zeliha Uğuralp · 2026 · Nature Human Behaviour
- Not All Levels of Social Re-Inclusion Allow for Recovery from Negative Outcomes of Social Exclusion: The Moderating Role of Self-EsteemBeibei Kuang, Sik Hung Ng, Shenli Peng, Ping Hu, Yanqiu Wei · 2024 · Behavioral Sciences
- Real concerns, artificial intelligence: Reality testing for psychiatristsAnish Ranjan Dube, Adrian Jacques H. Ambrose, German E. Velez, Mandar Jadhav · 2024 · International Review of Psychiatry
- Attitudes towards Artificial intelligence (AI) in psychotherapy: Artificial Intelligence in Psychotherapy Scale (AIPS)Yıldız Bi̇lge, Ekin Emiral, İlayda Delal · 2025 · Clinical Psychologist
- “Scapegoat” for Offline Consumption: Online Review Response to Social ExclusionShichang Liang, Yuxuan Chu, Yunshan Wang, Ziqi Zhang, Yunjie Wu, Yaping Chang · 2021 · Frontiers in Psychology
- Conversational Agents for Mental Health and Well-being: Discovering Design Recommendations Using Text MiningAbdullah Wahbeh, Mohammad A. Al-Ramahi, Omar El-Gayar, Ahmed Elnoshokaty, Tareq Nasralah · 2023 · Hawaii International Conference on System Sciences (HICSS)
- Increased morality through social communication or decision situation worsens the acceptance of robo-advisorsClarissa Sabrina Arlinghaus, Carolin Straßmann, Annika Dix · 2025 · Computers in Human Behavior Artificial Humans
- Digital Ethics of Artificial Intelligence Application in Business: Awareness of New Opportunities and RisksValentina V. Gerasimenko · 2023 · Scientific Research of Faculty of Economics Electronic Journal
- Automating Extremism: Mapping the Affective Roles of Artificial Agents in Online RadicalizationPeter Andrew Mantello, Tung Manh Ho, Lena Podoletz · 2023 · Springer eBooks
- Mental health chatbot for young adults with depression symptoms during the COVID-19 pandemic: a single-blind, three-arm, randomized controlled trial (Preprint)He, Yuhao, Yang, Li, Zhu, Xiaokun, Wu, Bin, Zhang, Shuo, Qian, Chunlian, Tian, Tian · 2022
- Exploring the Perceived Social Support (PSS) of ChatGPT among Female Migrants in the Gulf Countries: A Qualitative AnalysisFatemeh Khozaei, Claus‐Christian Carbon, Qamar Ul Islam, Zahra Khozaei Ravari · 2025 · The Open Psychology Journal
- Using a Secondary Channel to Display the Internal Empathic Resonance of LLM-Driven Agents for Mental Health SupportMatthias Schmidmaier, Jonathan Rupp, Sven Mayer · 2025 · INTERNATIONAL CONFERENCE ON MULTIMODAL INTERACTION
- Development and Validation of the Artificial Intelligence in Mental Health Scale: Application for AI Mental Health ChatbotsAglaia Katsiroumpa, Olympia Konstantakopoulou, Ioannis Moisoglou, Parisis Gallos, Olga Galani, Paschalina Lialiou, Maria Tsiachri, Petros Galanis · 2025 · Healthcare
- Application of distinct motivational types in shaping generative AI (GenAI) adoption behaviourStanny Dias, Benny Godwin J. Davidson, Arun Antony Chully, T. R. Sharma · 2026 · Discover Artificial Intelligence
- Beyond code: Consumer response to chatbotsNicole L. Davis, Jianna Jin · 2024 · Current Opinion in Psychology
- Understanding Cyber Hostility, Gossip, Exclusion, and Social Support in Remote and Hybrid Work Settings: Benefits and Challenges of Remote WorkJack Jamieson, Wataru Akahori, Naomi Yamashita · 2025 · CHI Conference on Human Factors in Computing Systems
- Empathic Chatbot: Emotional Astuteness for Mental Health Well-BeingMallikarjuna Rao Gundavarapu, G. Saaketh Koundinya, Tanusha Bollina Devi Sai, Govind Kidambi Sree · 2022 · Smart innovation, systems and technologies
- Theano: A Greek-speaking conversational agent for COVID-19Nikoletta Ventoura, Kosmas Palios, Yannis Vasilakis, Georgios Paraskevopoulos, Nassos Katsamanis, Vassilis Katsouros · 2021 · Workshop on NLP for Positive Impact (NLP4PI)
- Robot mirroring: Improving well-being by fostering empathy with an artificial agent representing the selfDavid Antonio Gómez Jáuregui, Felix Dollack, Monica Perusquía-Hernández · 2021 · International Conference on Affective Computing and Intelligent Interaction Workshops and Demos (ACIIW)
- Judged by a Chatbot? An Empirical Investigation of the Impact of Expectancy Violations on Users' Trust in AI-based Chatbots.Emily Herter, Aike C. Horstmann · 2025 · ACM International Conference on Intelligent Virtual Agents (IVA)
- Empathy in action: An empirical exploration of user perspectives on conversational agent empathyBumho Lee, Youngsoo Shin, Byounghyun Yoo · 2026 · International Journal of Human-Computer Studies
- "It Seems to Understand My Heart": An Empirical Study of Persona-Driven Persuasive AI Agent for Aging-in-Place in SingaporeBo Gao, Zhiwei Zeng, Yue Yu, Iain Philip Werry, Chung Leung Chan, Ming Chen, Huiguo Zhang, Bo Huang, Jun Ji, Cyril Leung et al. · 2026 · CHI Conference on Human Factors in Computing Systems
- AI companions as hyper-attachment and caregiving targetsJulian De Freitas · 2026 · Current Opinion in Psychology
- Conversational AI and Personal Growth: Insights from a Critical Integrative ReviewShivali Sharma, Pranika Vohra, Laura Marika Vowels · 2026 · Behavioral Sciences
- Building Empathic Chabot using LSTM and NLPJeyalakshmi Jeyalakshmi, Srivageesh K Srinidhi, C Balaprathap · 2024 · International Conference on Innovative Practices in Technology and Management (ICIPTM)
- Do Robots Perfectly Replace Humans? Examining the Impact of Service Provider Role on Customer Satisfaction in the Restaurant IndustryJuying Wang, Xuelei Lian, Yiling WANG, Jian Mou · 2025 · International Journal of Human-Computer Interaction
- Freedom of Expression and the Rise of AIPhilippe Jougleux · 2022 · Law, governance and technology series
- Features of a good appRobin M. Dawson, Sara B. Donevant · 2023 · Elsevier eBooks
- Evaluation of Virtual Agents’ Hostility in Video GamesRémi Poivet, Alexandra de Lagarde, Catherine Pélachaud, Malika Auvray · 2024 · IEEE Transactions on Affective Computing
- Human-Artificial Systems Collaboration in Service Innovation and Social InclusionAfnan Zafar, Marja Ahola · 2021 · Advances in intelligent systems and computing
- Machines Sounding like Older People: Investigating how older adults perceive an emphatic voice assistant in their first interactionsYeliz Yücel, Kerem Rızvanoğlu · 2022 · Research Square
- AI Conversational Agent Design for Supporting Learning and Well-Being of University StudentsHongren Wang, Shan Tang, Chi‐Un Lei · 2024
- Examining the impact of emotion and agency on negotiator behaviorEugene Lee, Zachary McNulty, Alex Gentle, Prerak Tusharkumar Pradhan, Jonathan S. Gratch · 2022 · ACM International Conference on Intelligent Virtual Agents (IVA)
- Chatbots as Peer Counselors in Helping Students Manage Stress: Socio-Technical RequirementsEthel Ong, Franco Gabriel Pena, Mitzen Mae Sotelo, Inigo Joaquin Cabredo, Jenina Althea Pascual · 2023 · International HCI and UX Conference in Indonesia (CHIuXiD)
- “Do You Need the Sage's Tea or the Friend's Cola” Exploring the Differential Healing Effects of Generative AI Conversational StylesXinheng Song, Haiwen Song, Bingjie Gao, Qijun Gao, Wenting Li, Linci Xu, Zhaolin Lu · 2025 · CHI Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA)
- Inaccurate Empathy is Worse than Minimal Empathy in Affective Human-Robot InteractionKeith J. Rebello, Stacy Marsella, Timothy Bickmore · 2024 · International Conference on Affective Computing and Intelligent Interaction Workshops and Demos (ACIIW)
- A Systematic and Validated Translation of the Perceived Empathy of Technology Scale from English to GermanMatthias Schmidmaier, Lukas Schöberl, Jonathan Rupp, Sven Mayer · 2025 · Mensch und Computer (MuC)
- The Influence of Healthcare Chatbots’ Anthropomorphic Design on Use Intention: The Mediating Role of TrustMeixi He, Yuanyuan Lai · 2025 · Lecture notes in computer science
- Toward a New Level of Human-Chatbot Communication: Goal Management and Mutual Verbal AdaptationVioletta V. Palenova, А. Н. Воронин · 2025 · Вестник Российского университета дружбы народов. Серия: Психология и педагогика
- Empathy in mental health care interventions by conversational artificial intelligenceJana Sedláková, Andrea Ferrario, Manuel Trachsel · 2025
- Who has your back? Countering dark patterns in online shopping using interpersonal and AI-delivered supportChia-Hsin Lee, Hsuen-Chi Chiu, Tzu Ching Lai, Chien Wen Yuan · 2025 · International Journal of Human-Computer Studies
- The Physical, Emotional, and Autonomous Anthropomorphism of Service ChatbotsYangjuan Hu, Fulya Açikgöz, Shubin Yu · 2026 · Psychology and Marketing
- A interação homem-máquina na psicoterapiaSérgio Alberto Nascimento Melo, Caio Leite de Aguiar, Larissa Kalyne Silva da Cunha, Jean Carlos Rodrigues Brustolin · 2024 · Prometeica - Revista de Filosofía y Ciencias
- INTEGRATİON OF ARTİFİCİAL INTELLİGENCE (AI) İN TASK MANAGEMENT SYSTEMSYashar Hajiyev Orkhan Masimov Orkhan Masimov · 2024 · PAHTEI-Procedings of Azerbaijan High Technical Educational Institutions
- THE ETHICAL IMPORTANCE OF ARTIFICIAL INTELLIGENCE IN B2B MARKETING: A CRITICAL ANALYSISNurlan Huseynov Ibrahim Kirtsova Ibrahim Kirtsova · 2024 · PAHTEI-Procedings of Azerbaijan High Technical Educational Institutions
- فاعلیة تقنیة الشات بوت "روبوتات المحادثة" بالمؤسسات الصحیة فی التوعیة الصحیة بفیروس کورونا المستجدولاء یحیى مصطفى · 2021 · مجلة البحوث الإعلامیة
- Integrating Pervasive Technologies Into Mental Health Services: A Qualitative Study in MexicoLeonardo J. Gutiérrez, Luís A. Castro, Oresti Baños · 2022 · IEEE Pervasive Computing
- A Friend or Foe? A Six-Country Study of Individual and Well-Being Factors Associated with Chatbot Friend UsageRita Latikka, Jenna Bergdahl, Iina Savolainen, Magdalena Celuch, Atte Oksanen · 2024 · SSRN Electronic Journal
- A Systematic Literature Review and Multi-Stakeholder Ethical Framework for Social ChatbotsJoni-Roy Piispanen, Tinja Myllyviita, Ville Vakkuri, Rebakah Rousi · 2025 · SSRN Electronic Journal
- Is Intimacy the New Attention? An Algorithmic Audit of Intimacy in LLM Expressions and Its ImplicationsMartin Hilbert, Pearl Vishen, Arnav Akula, Arti Thakur, Sruthy Sruthy, Bharadwaj Tallapragada, Arezoo Ghasemzadeh · 2025 · SSRN Electronic Journal
- Me and My AI Bot: Exploring the 'AIholic' Phenomenon and University Students' Dependency on Generative AI Chatbots - Is This the New Academic Addiction?Mohammed Salah, Alhamzah Al Sayed Noor, Fadi Abdelfattah, Hussam Alhalbusi, Yousif Raad Muhsen, Muna Mohammed, XinYing Chew · 2026 · Research Square
- A Subtle Effect of Inducing Positive Words by Playing Web-Based Word Chain GameNaoki Osaka, Kazuki Mizumaru, Daisuke Sakamoto, Tetsuo Ono · 2021 · International Conference on Human-Agent Interaction (HAI)
- مستويا روبوتات المحادثة الصوتية الذکية (الموجز/ الموسع) ببيئة التعلم الشخصية وأثرهما في علاج صعوبات التجاور الصوتي ومهارات الذکاء الثقافي لمتعلمي اللغة العربية الناطقين بغيرهازينب حسن حسن الشربيني · 2022 · Al-Mağallah Al-Dawliyyaẗ Lil Taʿlim Al-Iliktirūnī
- Conversational agents in healthcare: a scoping review of their behavior change techniques and underpinning theory (Preprint)Laura Martinengo, Ahmad Ishqi Jabir, Westin Wei Tin Goh, Nicholas Yong Wai Lo, Moon‐Ho Ringo Ho, Tobias Kowatsch, Rifat Ali Atun, Susan Michie, Lorainne Tudor Car · 2022
- Mixed Emotions: Evaluating Reactions to Dynamic Technology Feedback with NeuroISSophia Mannina, Shamel Addas · 2022 · Lecture notes in information systems and organisation
- Optimization of Website and Mobile Based Applications Drug Counseling Media to Support the Anti-Drug Movement in IndonesiaRaditya Muhammad, Mochamad Iqbal Ardimansyah, Hendriyana Hendriyana · 2023 · Engagement Jurnal Pengabdian Kepada Masyarakat
- Analysis Dialogs and Machine ConsciousnessJohn Kontos · 2023 · IntechOpen eBooks
- Investigating Shared Storytelling with a Chatbot as an Approach in Assessing and Maintaining Positive Mental Well-Being among StudentsEthel Ong, Melody Joy Go, Rebecalyn Lao, Jaime Pastor, Lenard Balwin To · 2023 · International Journal of Asian Language Processing