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Evaluating Singapore's CHAT assessment service by the World Mental Health Organisation (WHO) “youth-friendly” health services framework
Open accessAbstract
Young people experience high rates of mental health issues. However, many do not seek professional help. In order to encourage help-seeking behavior among young people, it is important to ensure that services are youth-friendly. This study aims to evaluate the Community Health Assessment Team (CHAT)'s mental health assessment service model using the World Health Organization (WHO) youth-friendly health service framework of accessibility, acceptability, and appropriateness (AAA), and to ascertain the extent to which the CHAT service model is youth-friendly. Three hundred young people aged 16-30 years, who had gone through CHAT mental health assessments, completed a 27-item questionnaire. Majority rated the items in the questionnaire favorably. Our results suggest that majority of the young people who accessed CHAT mental health assessment service found it to be youth-friendly.
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In CHAT Singapore, >90% of young people report that the CHAT assessment service is accessible, acceptable, and appropriate.
“>90% of young people report that the CHAT assessment service is accessible, acceptable, and appropriate”
From The Lancet Psychiatry Commission on youth mental health (2024) · cites this paper as [312]
The Results sections report over 90% positive responses on several accessibility, acceptability, and appropriateness measures. But they do not report that over 90% rated the service positively on all three dimensions: only 79.0% said the assessment was not too long, and only 34.3% said they did not have to repeat their concerns. (LLM, conf=0.88)
Experimental — accuracy not yet measuredIn CHAT Singapore, of those receiving CHAT supportive interventions, 47% showed a >25% change in distress reduction and 20% showed a 6-25% change.
“of those receiving CHAT supportive interventions, 47% showed a >25% change in distress reduction and 20% showed a 6-25% change”
From The Lancet Psychiatry Commission on youth mental health (2024) · cites this paper as [312]
The Methods describe a questionnaire completed after CHAT assessment, and the Results report satisfaction with help options rather than changes in distress. Searches for supportive interventions and the claimed 47%, 20%, and distress-reduction ranges found no passage in our copy reporting those outcomes. (LLM, conf=0.75)
Experimental — accuracy not yet measured
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Citations
Cites
Treatment gap in common mental disorders: the Singapore perspective
Chong, S. A., Abdin, E., Sherbourne, C., Vaingankar, J., Heng, D., Yap, M., & Subramaniam, M. (2012) · Epidemiology and Psychiatric Sciences · doi:10.1017/s2045796011000771 · Cited by 71
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The Lancet Psychiatry Commission on youth mental health
McGorry, P. D., Mei, C., Dalal, N., Alvarez-Jimenez, M., Blakemore, S.-J., Browne, V., Dooley, B., Hickie, I. B., Jones, P. B., McDaid, D., et al. (2024) · The Lancet Psychiatry · doi:10.1016/s2215-0366(24)00163-9 · Cited by 663
Self-citationDesigning and scaling up integrated youth mental health care
McGorry, P. D., Mei, C., Chanen, A., Hodges, C., Alvarez‐Jimenez, M., & Killackey, E. (2022) · World Psychiatry · doi:10.1002/wps.20938 · Cited by 546
Metadata
- Authors
- Lee, Y. P., Ngaiman, N. K. B., Poon, L. Y., Abdul Jalil, H. B., Yap, M. H., Abdin, E., Subramaniam, M., Lee, H., & Verma, S. K.
- Affiliations
- Institute of Mental Health (SG)
- Singapore Polytechnic (SG)
- Corresponding author
- Lee, Yi Ping
- Venue
- Frontiers in Psychiatry
- Publisher
- Frontiers Media SA
- Published
- 2019-06-20
- Volume
- 10
- Pages
- 422-422
- ISSN
- 1664-0640 (ISSN-L)
- PMC
- PMC6595047
- OpenAlex
- W2948619972
- Cited by
- 15
- References
- 1
- Citations by year
- 2026: 2 · 2025: 5 · 2024: 1 · 2023: 1 · 2022: 1 · 2021: 4 · 2020: 1
- FWCI
- 1.88
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- Locations
- Frontiers in Psychiatry (publishedVersion, cc-by)
- Europe PMC (PubMed Central) (publishedVersion, cc-by)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- Funders
- National Medical Research Council
- Topics
- Health Sciences › Medicine › Psychiatry and Mental health › Mental Health Treatment and Access
- Health Sciences › Medicine › Pediatrics, Perinatology and Child Health › Adolescent and Pediatric Healthcare
- Social Sciences › Psychology › Clinical Psychology › Psychiatric care and mental health services
- Keywords
- youth-friendly health services, help-seeking, youth mental health, service evaluation, Singapore
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