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Factors Contributing to Burnout among Healthcare Workers during COVID-19 in Sabah (East Malaysia)
Open accessAbstract
The third wave of COVID-19 in Malaysia has significantly strained the healthcare system of the country and increased the level of burnout among the healthcare workers (HCWs) in the country. Therefore, this study aimed to identify the various factors associated with burnout among HCWs. A cross-sectional study was conducted among 150 HWCs in Kota Kinabalu, Sabah, Malaysia. An online survey was administered using the Copenhagen Burnout Inventory, Multidimensional Scale of Perceived Social Support, Brief COPE, and Fear of COVID-19 scales. Pearson correlations were assessed amongst all variables. Subsequently, a multiple linear regression analysis was performed using burnout dimensions as dependent variables. Multiple linear regression results showed: (a) lower work-related burnout (β = −0.217, p < 0.01) among married HCWs; (b) higher personal-related burnout (β = 0.228, p < 0.01), work-related burnout (β = 0.425, p < 0.01), and client-related burnout (β = 0.359, p < 0.01) among doctors; (c) fear towards COVID-19 was significantly associated with client-related burnout (β = 0.243, p < 0.01); (d) an avoidant coping strategy was significantly associated with personal-related burnout (β = 0.322, p < 0.01); (e) social support from family was significantly associated with personal-related burnout (β = −0.264, p < 0.01), work-related burnout (β = −0.186, p < 0.05), and client-related burnout (β = −0.326, p < 0.01);(f) and social support from friends was significantly associated with work-related burnout (β = −0.202, p < 0.05). This study demonstrated significant theoretical contributions and clinical implications in the healthcare system in Sabah by addressing the impact of various factors on burnout among HWCs.
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“This exponential increase in emotional exhaustion at the onset of the COVID-19 pandemic in HCW has been attributed to increased workload, lack of resources, fear of contagion, and generalized uncertainty (49–51).”
From Evolution of burnout syndrome in Spanish healthcare professionals during and after the COVID-19 pandemic: psychosocial variables involved (2025) · cites this paper as [51]
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“it is initially the most affected component (49–51), as our findings show.”
From Evolution of burnout syndrome in Spanish healthcare professionals during and after the COVID-19 pandemic: psychosocial variables involved (2025) · cites this paper as [51]
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References 40 · Cited by 9
Metadata
- Authors
- Pang, N. T. P., Hadi, N. M. N., Mohaini, M. I., Kamu, A., Ho, C. M., Koh, E. B. Y., Loo, J. L., Theng, D. Q. L., & Wider, W.
- Affiliations
- Universiti of Malaysia Sabah (MY)
- Ministry of Health (MY)
- Universiti Putra Malaysia (MY)
- INTI International University (MY)
- Corresponding author
- Hadi, Noor Melissa Nor
- Wider, Walton
- Venue
- Healthcare
- Publisher
- MDPI AG
- Published
- 2022-06-09
- Volume
- 10
- Issue
- 6
- Pages
- 1068
- ISSN
- 2227-9032 (ISSN-L)
- PMC
- PMC9222411
- OpenAlex
- W4281637677
- Cited by
- 9
- References
- 40
- Citations by year
- 2025: 2 · 2024: 4 · 2023: 1 · 2022: 2
- FWCI
- 2.58
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- Locations
- Healthcare (publishedVersion, cc-by)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- UMS Institutional Repository (Universiti Malaysia Sabah) (submittedVersion)
- Universiti Putra Malaysia Institutional Repository (Universiti Putra Malaysia) (submittedVersion, cc-by)
- Topics
- Health Sciences › Health Professions › General Health Professions › Healthcare professionals’ stress and burnout
- Social Sciences › Psychology › Clinical Psychology › COVID-19 and Mental Health
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Occupational Health and Burnout
- Keywords
- burnout, healthcare workers, COVID-19 pandemic, client-related burnout, fear of COVID-19, coping strategies, avoidance coping, social support, family support, friend support, marital status, physicians, Sabah
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