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Circulation Regulations and Their Effect on User Return of Books: The Case of University of Zambia Library
Open accessAbstract
The problem of delays in returning library books is common to all categories of library users at the University of Zambia. However, little is known about what causes the delay in returning the borrowed books. To address this gap, the authors investigated circulation policies at Zambia’s leading academic library. The objective was to establish the effect of library regulations on the return of library books. Using a survey method, the study targeted 90 full-time students who were randomly selected. Quantitative data were analyzed using the Statistical Package for Social Sciences while qualitative data were coded and analyzed thematically. The results revealed that circulation policies have an effect on returning the borrowed books by users. These findings provide a useful contribution to the dearth of literature on this subject and offer valuable information to inform future planning.
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“These studies showed that awareness of policies is low in many schools and that this affects how students use library resources.”
From Library Circulation Policies Awareness and Utilization of Library Resources at Donald Ekong Library, University of Port Harcourt (2025) · cites this paper as Banda & Chewe (2021)
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Research works printed but not linked: 9
- Boyce, C. (2014). Practice Makes Perfect: Updating Borrowing Policies and Practices at a Small Academic Library. Journal of Access Services, 11(4), 282-297. doi:10.1080/15367967.2014.945119 · DOI
- Carter, S. (2016). Aligning circulation policies with student needs and collection value: A historic comparison of trends in academic art libraries. Art Documentation: Journal of the Art Libraries Society of North America, 35(2), 262-280. doi:10.1086/688727 · DOI
- Kang, Q., Wang, P., & Wang, Q. (2019). The state of circulation policies and practices in Chinese academic libraries. Journal of Librarianship and Information Science, 51(3), 601-611. doi:10.1177/0961000617742454 · DOI
- Reed, K., Blackburn, J., & Sifton, D. (2014). Putting a sacred cow out to pasture: Assessing the removal of fines and reduction of barriers at a small academic library. Journal of Academic Librarianship, 40(3), 275-280. doi:10.1016/j.acalib.2014.04.003 · DOI
- Rupp, E., Sweetman, K., & Perry, D. (2010). Updating circulation policy for the 21st century. Journal of Access Services, 7(3), 159-175. doi:10.1080/15367967.2010.484787 · DOI
- Sung, J. S., & Tolppanen, B. P. (2013). Do library fines work? Analysis of the effectiveness of fines on patron's return behavior at two mid-sized academic libraries. Journal of Academic Librarianship, 39(6), 506-511. doi:10.1016/j.acalib.2013.08.011 · DOI
- Wilson, D. (2014). Why Can't They Keep the Book Longer and Do We Really Need to Charge Fines? Assessing Circulation Policies at the Harold B. Lee Library: A Case Study. Journal of Access Services, 11(3), 135-149. doi:10.1080/15367967.2014.914815 · DOI
- Wilson, D., Frazier, C., & Harter, D. (2015). Circulation policies in major academic libraries. Journal of Academic Librarianship, 41(6), 798-803. doi:10.1016/j.acalib.2015.08.019 · DOI
- Zweibel, S., & Lane, Z. B. (2012). Probing the effects of policy changes by evaluating circulation activity data at Columbia University Libraries. The Serials Librarian, 63(1), 17-27. doi:10.1080/0361526X.2012.687850 · DOI
Cited by
Sorted by citations
Ukaegbu, B. C. N., Edet, G., & Obi, H. E. (2025) · British Journal of Education · doi:10.37745/bje.2013/vol13n103646
Metadata
- Authors
- Banda, B., & Chewe, P.
- Affiliations
- University of Zambia (ZM)
- ORCID
- Chewe, Pailet
- Venue
- International Journal of Library and Information Services
- Publisher
- IGI Global Scientific Publishing
- Published
- 2021-07-02
- Volume
- 10
- Issue
- 2
- Pages
- 1-9
- ISSN
- 2475-9961 (ISSN-L)
- 2475-997X
- OpenAlex
- W3183537092
- Cited by
- 2
- References
- 0
- Citations by year
- 2023: 1 · 2022: 1
- FWCI
- 1.87
- Type
- journal article
- Language
- ng
- Open access
- diamond
- doi.org
- Licence
- Locations
- International Journal of Library and Information Services (publishedVersion, cc-by)
- Topics
- Social Sciences › Library and Information Sciences › Library Science and Information Literacy
- Social Sciences › Library and Information Sciences › Library Science and Information
- Social Sciences › Library and Information Sciences › Web and Library Services
- Keywords
- library circulation policies, library regulations, academic libraries, library users, University of Zambia, student library users
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