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Return on Investment in Training and Performance Improvement Programs
Abstract
The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs.Jack Phillips has composed user-friendly ROI calculations, plus: *ten post-program data collection methods *ten strategies for determining the amount of improvement that is directly linked to training programs *ten techniques for converting both hard and soft data to monetary values 'Return on Investment in Training and Performance Improvement Programs, Second Edition' continues as a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, and change initiatives throughout organizations. The book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes the reader through the ROI process step-by-step.
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Citations
Cited by
Ausburn, L. J. (2004) · Educational Media International · doi:10.1080/0952398042000314820 · Cited by 254
Aarons, G. A., Green, A. E., Willging, C. E., Ehrhart, M. G., Roesch, S. C., Hecht, D. B., & Chaffin, M. J. (2014) · Implementation Science · doi:10.1186/s13012-014-0183-z · Cited by 107
A DEMATEL-ANP-Based Evaluation of AI-Assisted Learning in Higher Education
Ilieva, G., Yankova, T., Ruseva, M., & Klisarova-Belcheva, S. (2026) · Computers · doi:10.3390/computers15020079 · Cited by 3
Metadata
- Authors
- Phillips, J. J.
- Venue
- Routledge eBooks
- Publisher
- Routledge
- Published
- 2012-06-25
- OpenAlex
- W637055693
- Cited by
- 401
- References
- 0
- FWCI
- 18.16
- Type
- book
- Language
- en
- Open access
- closed
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- Phillips, J. J. (2012). Return on Investment in Training and Performance Improvement Programs. Routledge eBooks. https://doi.org/10.4324/9780080516257
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
