The DOI matches its Crossref record.
Personal communication
Abstract
The information services manager and others working in the information service spend most of their day listening, making judgements, evaluating, reasoning, providing advice, reassuring and appeasing their bosses, peers, customers and stakeholders. These activities all require highly developed verbal and non-verbal communications skills. The activities may take place in formal and informal meetings, over the telephone or by e-mail, through formal report writing or casual conversation.
Overview
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Citations
Cited by
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Clayton, S., & Karazsia, B. T. (2020) · Journal of Environmental Psychology · doi:10.1016/j.jenvp.2020.101434 · Cited by 1,196
Cochlear Implants: System Design, Integration, and Evaluation
Zeng, F.-G., Rebscher, S., Harrison, W., Sun, X., & Feng, H. (2008) · IEEE Reviews in Biomedical Engineering · doi:10.1109/rbme.2008.2008250 · Cited by 878
The Joint Graphical Lasso for Inverse Covariance Estimation Across Multiple Classes
Danaher, P., Wang, P., & Witten, D. M. (2014) · Journal of the Royal Statistical Society Series B: Statistical Methodology · doi:10.1111/rssb.12033 · Cited by 855
From Eliza to XiaoIce: Challenges and opportunities with social chatbots
Shum, H.-Y., He, X.-D., & Li, D. (2018) · Frontiers of Information Technology & Electronic Engineering · doi:10.1631/fitee.1700826 · Cited by 749
The monitoring, prevention, and treatment of milk fever and subclinical hypocalcemia in dairy cows
Goff, J. P. (2008) · The Veterinary Journal · doi:10.1016/j.tvjl.2007.12.020 · Cited by 567
Metadata
- Venue
- Effective Library and Information Centre Management
- Publisher
- Routledge
- Published
- 2017-03-02
- Pages
- 287-294
- OpenAlex
- W3183766709
- Cited by
- 1,119
- References
- 0
- FWCI
- 501.87
- Type
- book chapter
- Language
- en
- Open access
- closed
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
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How to cite
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- CoChat. (2026). Citation check: Personal communication. https://app.cochat.ai/papers/10.4324/9781315256894-38
- The paper
- Personal communication. (2017). Effective Library and Information Centre Management. https://doi.org/10.4324/9781315256894-38
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
