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Cited by 116Technology Adoption and User BehaviourHealth, Technology, Consumer BehaviorConsumer Behavior and Marketing Influence

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Factors Affecting the Adoption of Mobile Payment Systems: An Empirical Analysis

Open access
Daştan, İkram, Gürler, Cem·2016·EMAJ: Emerging Markets Journal
DOI 10.5195/emaj.2016.95
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Abstract

The world witnessed a rapid growth in the e-commerce in the recent years. Widespread use of mobile devices in the e-commerce has a role in this augmentation. Associated with growth of trading volume and the introduction of new devices, new products and solutions emerge and they diversify concerning online payments. Consumer attitudes and behaviors may change according to these developments. The purpose of this study is to investigate the factors effecting adoption of mobile payment systems by the consumer. 225 individuals were surveyed online through convenience sampling method. A research model was developed and proposed relationships were tested using structural equation modeling. The empirical findings point out that perceived trust, perceived mobility and attitudes positively affect the adoption of MPS; perceived usefulness and perceived ease of use have no effect on adoption of MPS. Furthermore perceived reputation positively related to perceived trust and finally environmental risk negatively related to perceived trust.

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Metadata

Authors
Daştan, İ., & Gürler, C.
Affiliations
Yalova University (TR)
ORCID
Gürler, Cem
Venue
EMAJ: Emerging Markets Journal
Publisher
University Library System, University of Pittsburgh
Published
2016-02-02
Volume
6
Issue
1
Pages
17-24
ISSN
2158-8708 (ISSN-L)
DOI
10.5195/emaj.2016.95
OpenAlex
W2261455852
Cited by
116
References
6
Citations by year
2026: 4 · 2025: 6 · 2024: 10 · 2023: 6 · 2022: 21 · 2021: 15 · 2020: 20 · 2019: 17 · 2018: 6 · 2017: 7 · 2016: 3
FWCI
20.82
Type
journal article
Language
en
Open access
Licence
cc-by
Locations
  • EMAJ Emerging Markets Journal (publishedVersion, cc-by)
  • EMAJ Emerging Markets Journal (submittedVersion, cc-by)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
Topics
  • Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
  • Health Sciences › Health Professions › Health Information Management › Health, Technology, Consumer Behavior
  • Social Sciences › Business, Management and Accounting › Marketing › Consumer Behavior and Marketing Influence
Keywords
mobile payment systems, technology adoption, consumer behavior, perceived trust, perceived mobility, perceived reputation, environmental risk, perceived usefulness, perceived ease of use, consumer attitudes, e-commerce

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