Health websites on COVID-19: Are they readable and credible enough to help public self-care?
Open accessAbstract
Objective: There are concerns about nonscientific and/or unclear information on the coronavirus disease 2019 (COVID-19) that is available on the Internet. Furthermore, people’s ability to understand health information varies and depends on their skills in reading and interpreting information. This study aims to evaluate the readability and creditability of websites with COVID-19-related information.Methods: The search terms “coronavirus,” “COVID,” and “COVID-19” were input into Google. The websites of the first thirty results for each search term were evaluated in terms of their credibility and readability using the Health On the Net Foundation code of conduct (HONcode) and Flesch-Kincaid Grade Level (FKGL), Simple Measure of Gobbledygook (SMOG), Gunning Fog, and Flesch Reading Ease Score (FRE) scales, respectively.Results: The readability of COVID-19-related health information on websites was suitable for high school graduates or college students and, thus, was far above the recommended readability level. Most websites that were examined (87.2%) had not been officially certified by HONcode. There was no significant difference in the readability scores of websites with and without HONcode certification.Conclusion: These results suggest that organizations should improve the readability of their websites and provide information that more people can understand. This could lead to greater health literacy, less health anxiety, and the provision of better preventive information about the disease.
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The readability of online health information is often far above the recommended readability level.
“However, the readability of online health information is often far above the recommended readability level (Daraz et al., 2018; Valizadeh-Haghi et al., 2021).”
From Digital health literacy and trust in health information sources: A comparative study of university students in Japan, the United States, and India (2025) · cites this paper as Valizadeh-Haghi et al., 2021
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Ishikawa, H., Miyawaki, R., Kato, M., Muilenburg, J. L., Tomar, Y. A., & Kawamura, Y. (2025) · SSM - Population Health · doi:10.1016/j.ssmph.2025.101844 · Cited by 17 · see citing works
- Authors
- Valizadeh-Haghi, S., Khazaal, Y., & Rahmatizadeh, S.
- Affiliations
- Shahid Beheshti University (IR)
- Centre Hospitalier Universitaire Vaudois (CH)
- Corresponding author
- Rahmatizadeh, Shahabedin
- Venue
- Journal of the Medical Library Association
- Published
- 2021-01-07
- Volume
- 109
- Issue
- 1
- Pages
- 75-83
- ISSN
- 1536-5050 (ISSN-L)
- 1558-9439
- PMC
- PMC7772974
- OpenAlex
- W3119532874
- Cited by
- 49
- References
- 2
- Citations by year
- 2026: 1 · 2025: 5 · 2024: 4 · 2023: 6 · 2022: 23 · 2021: 10
- FWCI
- 11.48
- Type
- journal article
- Language
- en
- Open access
- diamond
- doi.org
- Locations
- Journal of the Medical Library Association JMLA (publishedVersion, cc-by)
- Europe PMC (PubMed Central) (publishedVersion, cc-by)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- IRIS (submittedVersion, cc-by)
- SERVAL (Université de Lausanne) (submittedVersion, cc-by)
- Funders
- Shahid Beheshti University of Medical Sciences
- Topics
- Health Sciences › Health Professions › General Health Professions › Health Literacy and Information Accessibility
- Social Sciences › Communication › Communication and COVID-19 Impact
- Social Sciences › Health › Social Media in Health Education
- Keywords
- COVID-19 pandemic, health websites, readability, website credibility, HONcode, health literacy, self-care, online health information, Flesch-Kincaid Grade Level, smog, Flesch Reading Ease, health anxiety
- MeSH terms
- Data Accuracy, COVID-19, SARS-CoV-2, Adult, Aged, Aged, 80 and over, Female, Humans, Male, Middle Aged, Self Care, Databases, Factual, Internet, Comprehension, Consumer Health Information, Health Literacy
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