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The impact of libraries and informationists on patient and population care: a mixed-methods study
Open accessAbstract
Objective: While several studies have examined the effectiveness of librarian interactions with clinicians and impact of librarians on patient care, no studies have explored a library’s effects on population care. The goal of this study was to investigate the library’s impact on both patient and population care. Methods: Using a sequential exploratory mixed-methods design, we first interviewed a small set of clinicians and researchers active in patient and population care. Based on the themes that we discovered through coding the interviews, we created a survey that was sent to faculty in the health sciences and the health system. Results: We collected data from a representative sample of our population. We discovered that all respondents value the library and informationists, using our services most for teaching, publishing, presenting, and professional development. Conclusion: We now have data to support our value to our population and to show where we can do more work to improve the use of our services. Our study shows the value of doing a mixed-methods sequential exploration in which themes that are important to our user community were identified prior to launching a large-scale survey.
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“Qualitative feedback from staff and faculty provided crucial context for interpreting the quantitative survey results.”
From Beyond Numbers (2025) · cites this paper as Shannon et al., 2024
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“At the University of Michigan's Taubman Health Sciences Library, Shannon et al. (2024) conducted a sequential mixed-methods assessment of the impact of the library and informationist on patient and population care, beginning with qualitative interviews of health sciences faculty and clinicians, followed by a large-scale survey.”
From Beyond Numbers (2025) · cites this paper as Shannon et al., 2024
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“The interviews revealed three main themes: access to information resources, the role and importance of informationists, and information-seeking behaviors.”
From Beyond Numbers (2025) · cites this paper as Shannon et al., 2024
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Research works printed but not linked: 17
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- [18]de Groote S, Scoulas JM (2021) Impact of COVID-19 on the use of the academic library. Reference Services Review 49: 281– 301.
- [19]Ruth Sara C, Lisa W, David C (2021) The Impact of COVID-19 on the Use of Academic Library Resources. Information Technology and Libraries. 10.6017/ital.v40i2.12629. · DOI
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Cited by
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Sheu, F.-R. (2025) · International Journal of Librarianship · doi:10.23974/ijol.2025.vol10.4.575 · Cited by 1
“At the University of Michigan’s Taubman Health Sciences Library, Shannon et al. (2024) conducted a sequential mixed-methods assessment of the impact of the library and informationist on patient and population care, beginning with qualitative interviews of health sciences faculty and clinicians, followed by a large-sca…”
Metadata
- Authors
- Shannon, C., Freeman, J., MacEachern, M., Rana, G., Smith, C., Smith, J., & Song, J.
- Affiliations
- University of Michigan (US)
- University of Michigan–Dearborn (US)
- ORCID
- Venue
- Journal of the Medical Library Association
- Published
- 2024-01-11
- Volume
- 112
- Issue
- 1
- Pages
- 5-12
- ISSN
- 1536-5050 (ISSN-L)
- 1558-9439
- PMC
- PMC11189141
- OpenAlex
- W4390755763
- Cited by
- 1
- References
- 0
- Citations by year
- 2024: 1
- FWCI
- 1.19
- Type
- journal article
- Language
- en
- Open access
- diamond
- dx.doi.org
- Locations
- Journal of the Medical Library Association JMLA (publishedVersion, cc-by)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- Topics
- Social Sciences › Library and Information Sciences › Library Science and Information Literacy
- Social Sciences › Library and Information Sciences › Library Science and Information
- Social Sciences › Library and Information Sciences › Web and Library Services
- Keywords
- academic libraries, librarians, information professionals, patient care, population health, library services, health sciences librarianship, health sciences faculty
- MeSH terms
- Female, Patient Care, Humans, Libraries, Medical, Library Services, Surveys and Questionnaires, Librarians
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- Shannon, C., Freeman, J., MacEachern, M., Rana, G., Smith, C., Smith, J., & Song, J. (2024). The impact of libraries and informationists on patient and population care: a mixed-methods study. Journal of the Medical Library Association. https://doi.org/10.5195/jmla.2024.1520
