AI and IoT in Supply Chains: Creating Intelligent and Autonomous Business Operations
Open accessAbstract
This research explores the integration of Artificial Intelligence (AI) and the Internet of Things (IoT) in supply chain management, emphasizing their role in enabling intelligent and autonomous business operations. It examines how these technologies enhance efficiency, decision-making, and adaptability in modern supply chains. A systematic review of existing literature, case studies, and industry reports is conducted to analyze the impact of AI and IoT in supply chain processes. The research highlights that AI-driven predictive analytics and IoT-enabled real-time monitoring significantly enhance supply chain visibility, efficiency, and responsiveness. Automation through AI-powered decision-making and IoT-based smart tracking systems reduces operational risks, minimizes costs, and optimizes resource allocation. However, challenges related to cybersecurity, data privacy, and integration complexities remain key concerns. This study contributes to both academic and industry discussions by offering insights into the evolving role of AI and IoT in supply chains. Practically, it provides guidance for businesses seeking to implement intelligent supply chain solutions. Socially, the findings emphasize the need for ethical AI deployment, data security, and workforce upskilling to navigate the shift toward autonomous operations. This research presents a unique synthesis of AI and IoT advancements in supply chain management, highlighting their synergistic impact on creating more adaptive, resilient, and intelligent operations. By addressing both opportunities and challenges, it serves as a valuable resource for researchers, practitioners, and policymakers in the field.
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Cited by 3
- Authors
- Radhakrishnan, G. V.
- Affiliations
- KIIT University (IN)
- Corresponding author
- G V Radhakrishnan
- ORCID
- G V Radhakrishnan
- Venue
- Journal of Information Systems Engineering and Management
- Publisher
- Science Research Society
- Published
- 2025-02-15
- Volume
- 10
- Issue
- 11s
- Pages
- 625-632
- ISSN
- 2468-4376 (ISSN-L)
- OpenAlex
- W4407748850
- Cited by
- 3
- References
- 0
- Citations by year
- 2026: 2 · 2025: 1
- FWCI
- 2.32
- Type
- journal article
- Language
- en
- Open access
- diamond
- doi.org
- Locations
- Journal of Information Systems Engineering & Management (publishedVersion)
- Topics
- Social Sciences › Decision Sciences › Management Science and Operations Research › Impact of AI and Big Data on Business and Society
- Physical Sciences › Engineering › Industrial and Manufacturing Engineering › Digital Transformation in Industry
- Social Sciences › Business, Management and Accounting › Management Information Systems › Supply Chain and Inventory Management
- Keywords
- artificial intelligence, Internet of Things, supply chain management, autonomous operation, predictive analytics, real-time monitoring, supply chain visibility, supply chain automation, cybersecurity, data privacy, ethical AI, workforce upskilling, supply chain resilience
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