Cited by 198Artificial Intelligence in EducationAI in Service InteractionsArtificial Intelligence in Healthcare and Education

The DOI matches its Crossref record; 33 of the 33 references it cites were found in a registry or an index; none of the 53 sources its claims cite is checked for support yet.

Editorial: Enhancing Student Engagement Through Artificial Intelligence (AI): Understanding the Basics, Opportunities, and Challenges

Open access
Nguyen, Andy, Kremantzis, Mario, Essien, Aniekan, Petrounias, Ilias, Hosseini, Samira·2024·Journal of University Teaching and Learning Practice

Abstract

The proliferation of artificial intelligence (AI) technologies and chatbots has the potential to significantly reshape higher education. It is now imperative for stakeholders in this sector to grasp the fundamental aspects of AI technologies and understand their implications. This paper not only introduces basic AI concepts but also explains their specific applications and relevance in the higher education context. Moreover, it outlines the prospects of using AI technologies and chatbots to boost student engagement, presenting a synthesis of the opportunities available. Concurrently, we discuss the concerns and challenges associated with integrating AI into higher education settings. Several articles included in this special issue explore these opportunities and challenges from diverse viewpoints and within various contexts, across countries such as Australia, the United Kingdom, Vietnam, Cyprus, and GCC nations. Finally, we propose several avenues for future research aimed at enhancing student engagement through AI, charting a path forward for empirical evidence and practical application of AI and chatbots in enhancing student engagement.

Overview

AI snapshot

Written from the paper’s full text.

TL;DR

This editorial introduces a JUTLP special issue on enhancing student engagement through AI and chatbots, explaining basic AI/ML/deep learning and generative AI concepts in higher education. It synthesizes opportunities (intelligent tutoring, personalised learning, accessibility) and challenges (data privacy, algorithmic bias, academic integrity) and proposes future research directions.

Key findings

As an editorial, it synthesizes rather than reports primary results:

  • AI, ML, and DL are nested concepts; ML applied to early engagement data can identify students at risk of failing "as early as the fourth week of the Fall semester" (citing Gray & Perkins, 2019).
  • GenAI/LLMs can serve as teaching assistants, generate personalised content and feedback, and support accessibility (e.g., auto-generated captions, real-time translation), but full personalisation requires deeper integration of educational theory.
  • Key concerns: data privacy, algorithmic bias disadvantaging students by race, gender, or socioeconomic status, and threats to academic integrity and critical thinking from over-reliance on AI-generated content.
  • The special issue comprises "a commentary and seven articles" spanning Australia, the United Kingdom, Vietnam, Cyprus, and GCC nations.

Methods

Not stated in the paper (editorial synthesis; no empirical design, sample, or analysis reported). It reviews prior literature and summarises the special issue's contributions.

Limitations

Not stated in the paper. Evident from the text: it is a conceptual editorial without primary data, and its claims about AI's benefits and risks are drawn from cited secondary sources rather than new evidence; the proposed research directions (adaptive systems, ethical AI, collaborative learning, longitudinal studies) remain unaddressed by the paper itself.

Model-written summary. Check it against the paper before relying on it.

Integrity signals

Registry

Crossref · 10.53761/caraaq92

Cites

33 of 33 references verified0 citation errors · 0 not checkable

Statistics

Nothing to recompute.

Verification

Claims the paper makes

44 Own interpretation · 33 Not checked yet

Verify all 53 references — free account
  • Probably not a substantial claim. 33
  • It may state two separate claims as one. 27
47 of 47

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

Citations

Cites

Show all 32 references

Research works printed but not linked: 2

  1. Nguyen, A., Järvelä, S., Wang, Y., & Róse, C. (2022). Exploring Socially Shared Regulation with an AI Deep Learning Approach Using Multimodal Data. Proceedings of International Conferences of Learning Sciences (ICLS). https://2022.isls.org/proceedings/
  2. Whitehead, R., Nguyen, A., & Järvelä, S. (2024). The Generative Multimodal Analysis (GMA) Methodology for Studying Socially Shared Regulation in Collaborative Learning. The International Conference on Learning Analytics & Knowledge (LAK24). https://www.researchgate.net/profile/Ridwan- Whitehead/publication/378964778_The_Generative_Multimodal_Analysis_GMA_Method ology_for_Studying_Socially_Shared_Regulation_in_Collaborative_Learning/links/65f34f 211f0aec67e28fd7d9/The-Generative-Multimodal-Analysis-GMA-Methodology-for- Studying-Socially-Shared-Regulation-in-Collaborative-Learning.pdf

Cited by

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Metadata

Authors
Nguyen, A., Kremantzis, M., Essien, A., Petrounias, I., & Hosseini, S.
Affiliations
  • University of Oulu (FI)
  • University of Bristol (GB)
  • Athens University of Economics and Business (GR)
  • Tecnológico de Monterrey (MX)
Venue
Journal of University Teaching and Learning Practice
Published
2024-04-19
Volume
21
Issue
06
ISSN
1449-9789 (ISSN-L)
OpenAlex
W4394949418
Cited by
146
References
32
Citations by year
2026: 58 · 2025: 65 · 2024: 23
Type
journal article
Language
en
Open access
Locations
  • Journal of University Teaching and Learning Practice (publishedVersion, cc-by-nd)
  • Explore Bristol Research (submittedVersion, cc-by-nd)
  • Bristol Research (University of Bristol) (submittedVersion, cc-by-nd)
Funders
Oulun Yliopisto (352788)
Topics
  • Social Sciences › Education › Artificial Intelligence in Education
  • Social Sciences › Business, Management and Accounting › Marketing › AI in Service Interactions
  • Health Sciences › Medicine › Health Informatics › Artificial Intelligence in Healthcare and Education
Keywords
artificial intelligence in higher education, student engagement, chatbots, artificial intelligence in education, AI implementation challenges

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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

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