Computerised CBT: University students experiences of using an online self-help programme

Abstract

Objectives: This study explores the potential for a computerised self-help programme within the context of a higher education (HE) environment. At Teesside University the CALM Approach(CALM: Computer Aided Lifestyle Management) has been in operation since October 2007. There is a need within HE to cater for the increasing number of students who are presenting with distress in their mental health and well-being and to provide these students with alternatives to the traditional support services. Design: Nine students self referred to participate in the study. Participants self-referred to two groups: group 1 attended a face-to-face interview, and group 2 returned an anonymous questionnaire. The study evaluated six face-to-face semi-structured interviews and three anonymous semi-structured questionnaires. All participants had used the CALM Approach during the academic year. Data analysis: Interpretive Phenomenological Analysis was used to explore the participants’ experience and personal views of using the CALM Approach. Results: In group 1, 10 superordinate themes were established. In group 2, five superordinate themes were established. The themes describe different aspects of how participants experienced using the CALM Approach and how this impacted on their personal and university development. Conclusions: It was suggested that the CALM Approach is a viable option for providing computerised self-help to meet the mental health and well-being needs of HE students. All participants reported positive experiences and positive changes in their lives as a result of using the CALM Approach. Computerised self-help was seen as a useful support tool for HE students.