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Cited by 1,348

The DOI matches its Crossref record; 7 of the 7 references it cites were found in a registry or an index.

Corporate Social Responsibility: A Process Model of Sensemaking

Basu, Kunal, Palazzo, Guido·2008·Academy of Management Review

Abstract

In contrast to content-based models of corporate social responsibility (CSR), we propose a process model of organizational sensemaking explaining how managers think, discuss, and act with respect to their key stakeholders and the world at large. We also propose a set of cognitive, linguistic, and conative dimensions to identify such an intrinsic orientation that guides CSR-related activities. Recognizing patterns of interrelationships among these dimensions might lead to a better understanding of a firm's CSR impact and generate a rich research agenda that links key organizational features to CSR character.

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Metadata

Authors
Basu, K., & Palazzo, G.
Venue
Academy of Management Review
Published
2008-01
Volume
33
Issue
1
Pages
122-136
ISSN
  • 0363-7425 (ISSN-L)
  • 1930-3807
OpenAlex
W2168338555
Cited by
1,348
References
7
FWCI
175.15
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: Corporate Social Responsibility: A Process Model of Sensemaking. https://app.cochat.ai/papers/10.5465/amr.2008.27745504
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Basu, K., & Palazzo, G. (2008). Corporate Social Responsibility: A Process Model of Sensemaking. Academy of Management Review. https://doi.org/10.5465/amr.2008.27745504

Data sources

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.