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Public-sector Digital Transformation in a New Governance Context: a Conditional Maturity Framework
Open accessAbstract
This article examines public-sector digital transformation at the organizational level through the lens of capability dependencies. Drawing on an integrative conceptual synthesis of three streams of literature digital transformation and maturity models; platform architecture and interoperability; and data governance and artificial intelligence - the study proposes a seven-stage framework linked by four types of relationships: hard prerequisites, soft dependencies, parallel capabilities, and feedback loops. Six propositions specify the mechanisms and boundary conditions governing transitions between stages. The analytical framework does not assume a single linear temporal sequence; instead, it treats artificial intelligence as a conditional advanced capability and public value as the ultimate outcome criterion. The article discusses implications for government agencies and higher education institutions in Viet Nam and proposes directions for future empirical validation.
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References 5
Metadata
- Authors
- Nguyen Dang, Q.
- Venue
- Journal of State Management
- Published
- 2026-09-26
- Volume
- 33
- Issue
- 21
- Pages
- 103-116
- ISSN
- 2815-6021 (ISSN-L)
- OpenAlex
- W7216229205
- Cited by
- 0
- References
- 5
- FWCI
- 0.00
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- Journal of State Management (publishedVersion)
- Topics
- Social Sciences › Political Science and International Relations › E-Government and Public Services
- Social Sciences › Public Administration › Public Policy and Administration Research
- Social Sciences › Urban Studies › Smart Cities and Technologies
- Keywords
- digitalization of public administration, maturity model, platform architecture, interoperability, data governance, artificial intelligence in government, public value, government agencies, higher education institutions, Vietnam
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- CoChat. (2026). Citation check: Public-sector Digital Transformation in a New Governance Context: a Conditional Maturity Framework. https://app.cochat.ai/papers/10.59394/jsm.156
- The paper
- Nguyen Dang, Q. (2026). Public-sector Digital Transformation in a New Governance Context: a Conditional Maturity Framework. Journal of State Management. https://doi.org/10.59394/jsm.156
