Cited by 37Patient Safety and Medication ErrorsHealthcare Quality and ManagementPatient Satisfaction in Healthcare

Enhancing Healthcare Accountability for Administrators: Fostering Transparency for Patient Safety and Quality Enhancement

Open access
Fukami, Tatsuya·2024·Cureus

Abstract

Transparency in healthcare organizations is essential for creating a culture of patient-centered care where patients are respected, informed, and actively engaged in their health and well-being. Organizational transparency is a crucial element in healthcare, enhancing patient safety and quality improvement. Transparency involves open communication about healthcare organizations' performance, outcomes, and processes, leading to improved accountability, trust, and patient engagement. Transparent organizations prioritize patient-centered care, involving patients in decision-making and fostering shared mental models between healthcare providers and patients. Psychological safety is vital for organizational transparency. Patient safety reporting systems play a key role in transparency, allowing anonymous reporting of safety concerns and incidents. These systems facilitate early risk identification, continuous improvement, and compliance with regulatory requirements. Transparency in reporting encourages a culture of openness, learning from near misses, and addressing systemic issues and human errors. It aligns with ethical principles, potentially mitigating legal challenges. This review synthesizes key themes, including the importance of patient-centered care, the role of psychological safety in fostering transparency, and the effectiveness of patient safety reporting systems.

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  • Improving information transparency, such as providing easy access to medical information for patients, can bridge the information gap and encourage engagement.

    “In addition to strengthening the clinician-patient relationship, improving information transparency [368,369], such as providing easy access to medical information for patients [370], can bridge the information gap and encourage engagement.”

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Authors
Fukami, T.
Affiliations
Shimane University Hospital (JP)
Corresponding author
Fukami, Tatsuya
Venue
Cureus
Published
2024-08-02
Volume
16
Issue
8
Pages
e66007-e66007
ISSN
2168-8184 (ISSN-L)
OpenAlex
W4401253230
Cited by
37
References
1
Citations by year
2026: 10 · 2025: 26 · 2024: 1
FWCI
4.62
Type
journal article
Language
en
Open access
Licence
cc-by
Locations
  • Cureus (publishedVersion, cc-by)
  • PubMed Central (publishedVersion, cc-by)
  • PubMed (publishedVersion)
Topics
  • Health Sciences › Health Professions › Emergency Medical Services › Patient Safety and Medication Errors
  • Health Sciences › Health Professions › Health Information Management › Healthcare Quality and Management
  • Health Sciences › Health Professions › General Health Professions › Patient Satisfaction in Healthcare
Keywords
organizational transparency, health care accountability, patient safety, quality improvement, patient-centered care, patient engagement, psychological safety, patient safety reporting systems, near-miss reporting, human error, shared mental models

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