Malhotra, Arvind

Knowledge management: An organizational capabilities perspective

Gold, A. H., Malhotra, A., & Segars, A. H. (2001) · Journal of Management Information Systems

Innovation and Knowledge ManagementKnowledge Management and Sharing

Cited by 6,233

Service quality delivery through web sites: a critical review of extant knowledge

Zeithaml, V. A., Parasuraman, A., & Malhotra, A. (2002) · Journal of the Academy of Marketing Science

Customer Service Quality and LoyaltyDigital Marketing and Social Media

Cited by 2,729

Leading Virtual Teams

Malhotra, A., Majchrzak, A., & Rosen, B. (2007) · Academy of Management Perspectives

Team Dynamics and PerformanceWork-Family Balance Challenges

Cited by 579

Perceived Individual Collaboration Know-How Development Through Information Technology-Enabled Contextualization: Evidence from Distributed Teams

Majchrzak, A., Malhotra, A., & John, R. (2005) · Information Systems Research

Team Dynamics and PerformanceKnowledge Management and Sharing

Cited by 350