Hu, Jia

Servant leadership: Validation of a short form of the SL-28

Liden, R. C., Wayne, S. J., Meuser, J. D., Hu, J., Wu, J., & Liao, C. (2015) · The Leadership Quarterly

Leadership and Management in OrganizationsJob Satisfaction and Organizational Behavior

Cited by 712

Antecedents of team potency and team effectiveness: An examination of goal and process clarity and servant leadership

Hu, J., & Liden, R. C. (2011) · Journal of Applied Psychology

Team Dynamics and PerformanceJob Satisfaction and Organizational Behavior

Cited by 563

Missing link in the service profit chain: A meta-analytic review of the antecedents, consequences, and moderators of service climate.

Hong, Y., Liao, H., Hu, J., & Jiang, K. (2013) · Journal of Applied Psychology

Customer Service Quality and LoyaltyJob Satisfaction and Organizational Behavior

Cited by 386