Jiang, Kaifeng

An aspirational framework for strategic human resource management

Jackson, S. E., Schuler, R. S., & Jiang, K. (2014) · Academy of Management Annals

Human Resource and Talent ManagementManagement and Organizational Practices

Cited by 677

Missing link in the service profit chain: A meta-analytic review of the antecedents, consequences, and moderators of service climate.

Hong, Y., Liao, H., Hu, J., & Jiang, K. (2013) · Journal of Applied Psychology

Customer Service Quality and LoyaltyJob Satisfaction and Organizational Behavior

Cited by 386

Leveraging green HRM for firm performance: The joint effects of CEO environmental belief and external pollution severity and the mediating role of employee environmental commitment

Ren, S., Jiang, K., & Tang, G. (2022) · Human Resource Management

Environmental Sustainability in BusinessHuman Resource and Talent Management

Cited by 180