Xia, Lan

The price is unfair! A conceptual framework of price fairness perceptions

Xia, L., Monroe, K. B., & Cox, J. L. (2004) · Journal of Marketing

Consumer Market Behavior and PricingCustomer Service Quality and Loyalty

Cited by 1,474

Consumers’ perceptions of the fairness of price-matching refund policies

Kukar-Kinney, M., Xia, L., & Monroe, K. B. (2007) · Journal of Retailing

Consumer Market Behavior and PricingConsumer Retail Behavior Studies

Cited by 174

Is a good deal always fair? Examining the concepts of transaction value and price fairness

Xia, L., & Monroe, K. B. (2010) · Journal of Economic Psychology

Consumer Market Behavior and PricingCustomer Service Quality and Loyalty

Cited by 100

Effects of interruptions on consumer online decision processes

Xia, L., & Sudharshan, D. (2002) · Journal of Consumer Psychology

Personal Information Management and User BehaviorDecision-Making and Behavioral Economics

Cited by 98