Chattaraman, Veena

Should AI-Based, conversational digital assistants employ social- or task-oriented interaction style? A task-competency and reciprocity perspective for older adults

Chattaraman, V., Kwon, W.-S., Gilbert, J. E., & Ross, K. (2019) · Computers in Human Behavior

AI in Service InteractionsTechnology Use by Older Adults

Cited by 510

Predicting self-transcendental and self-serving consumption through spirituality, self-concept clarity and consumer values

Chakraborty, S., & Chattaraman, V. (2025) · Journal of Consumer Marketing

Consumer Behavior in Brand Consumption and IdentificationWorkplace Spirituality and Leadership

Cited by 8