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Digital human calls you dear: How do customers respond to virtual streamers’ social-oriented language in e-commerce livestreaming? A stereotyping perspective

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The searching artificial intelligence: Consumers show less aversion to algorithm‐recommended search product

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Evolution and revolution: Personality research for the coming world of robots, artificial intelligence, and autonomous systems

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The positive effect of artificial intelligence technology transparency on digital endorsers: Based on the theory of mind perception

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Evaluating privacy, security, and trust perceptions in conversational AI: A systematic review

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The Effect of Design Features on Relationship Quality with Embodied Conversational Agents: A Systematic Review

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“I Am Here to Assist You Today”: The Role of Entity, Interactivity and Experiential Perceptions in Chatbot Persuasion

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Remote learning via video conferencing technologies: Implications for research and practice

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I am attracted to my Cool Smart Assistant! Analyzing Attachment-Aversion in AI-Human Relationships

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“Hey Alexa–order groceries for me” – the effect of consumer–VAI emotional attachment on satisfaction and repurchase intention

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Experiencing power over AI: The fit effect of perceived power and desire for power on consumers' choice for voice shopping

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Interactive engagement through travel and tourism social media groups: A social facilitation theory perspective

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Dissecting the mixed effects of human-customer service chatbot interaction on customer satisfaction: An explanation from temporal and conversational cues

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Metaverse in services marketing: an overview and future research directions

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Social cues and implications for designing expert and competent artificial agents: A systematic review

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Supporting Inclusive Learning Using Chatbots? A Chatbot-Led Interview Study

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Enjoy to read and enjoy to shop: An investigation on the impact of product information presentation on purchase intention in digital content marketing

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To talk or to touch: Unraveling consumer responses to two types of hotel in-room technology

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Customer experiences in the era of artificial intelligence (AI) in context to FinTech: a fuzzy AHP approach

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Fostering positive customer attitudes and usage intentions for scheduling services via chatbots

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Functionality and usability features of ubiquitous mobile technologies: the acceptance of interactive travel apps

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Exploring the Design of Generative AI in Supporting Music-based Reminiscence for Older Adults

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How about non-human tour guides? The influence of AI tour guides’ dress and conversation style on the intention of consumers to continue using them

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Exploring ChatGPT adoption among business and management students through the lens of diffusion of Innovation Theory

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The Moral Integrity Corpus: A Benchmark for Ethical Dialogue Systems

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Natural Language Processing as an Emerging Tool to Detect Late-Life Depression

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Uncovering post-adoption usage of AI-based voice assistants: a technology affordance lens using a mixed-methods approach

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Generative AI Mental Health Chatbots as Therapeutic Tools: Systematic Review and Meta-Analysis of Their Role in Reducing Mental Health Issues

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Like My Aunt Dorothy: Effects of Conversational Styles on Perceptions, Acceptance and Metaphorical Descriptions of Voice Assistants during Later Adulthood

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