Ramsey, Elaine

Trust, Satisfaction, and Online Repurchase Intention: The Moderating Role of Perceived Effectiveness of E-Commerce Institutional Mechanisms1

Fang, Y., Qureshi, I., Sun, H., McCole, P., Ramsey, E., & Lim, K. H. (2014) · MIS Quarterly

Technology Adoption and User BehaviourCustomer Service Quality and Loyalty

Cited by 770

Trust considerations on attitudes towards online purchasing: The moderating effect of privacy and security concerns

McCole, P., Ramsey, E., & Williams, J. (2010) · Journal of Business Research

Technology Adoption and User BehaviourPrivacy, Security, and Data Protection

Cited by 403

Understanding online customer repurchasing intention and the mediating role of trust – an empirical investigation in two developed countries

Qureshi, I., Fang, Y., Ramsey, E., McCole, P., Ibbotson, P., & Compeau, D. (2009) · European Journal of Information Systems

Technology Adoption and User BehaviourCustomer Service Quality and Loyalty

Cited by 262