Laban, Guy

Future directions for chatbot research: An interdisciplinary research agenda

Følstad, A., Araujo, T., Law, E. L.-C., Brandtzaeg, P. B., Papadopoulos, S., Reis, L., Baez, M., Laban, G., McAllister, P., Ischen, C., et al. (2021) · Computing

AI in Service InteractionsSpeech and dialogue systems

Cited by 247

Building Long-Term Human–Robot Relationships: Examining Disclosure, Perception and Well-Being Across Time

Laban, G., Kappas, A., Morrison, V., & Cross, E. S. (2024) · International Journal of Social Robotics

Social Robot Interaction and HRIAI in Service Interactions

Cited by 119

Tell me more! assessing interactions with social robots from speech

Laban, G., George, J.-N., Morrison, V., & Cross, E. S. (2020) · Paladyn, Journal of Behavioral Robotics

Social Robot Interaction and HRISpeech and dialogue systems

Cited by 81

The Effect of Personalization Techniques in Users' Perceptions of Conversational Recommender Systems

Laban, G., & Araujo, T. (2020) · Proceedings of the 20th ACM International Conference on Intelligent Virtual Agents

Recommender Systems and TechniquesAI in Service Interactions

Cited by 36