Balakrishnan, Janarthanan

Opinion Paper: “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy

Dwivedi, Y. K., Kshetri, N., Hughes, L., Slade, E. L., Jeyaraj, A., Kar, A. K., Baabdullah, A. M., Koohang, A., Raghavan, V., Ahuja, M., et al. (2023) · International Journal of Information Management

Ethics and Social Impacts of AIArtificial Intelligence Applications

Cited by 4,584

The role of meta-UTAUT factors, perceived anthropomorphism, perceived intelligence, and social self-efficacy in chatbot-based services

Balakrishnan, J., Abed, S. S., & Jones, P. (2022) · Technological Forecasting and Social Change

AI in Service InteractionsTechnology Adoption and User Behaviour

Cited by 307

Conversational commerce: entering the next stage of AI-powered digital assistants

Balakrishnan, J., & Dwivedi, Y. K. (2024) · Annals of Operations Research

AI in Service InteractionsTechnology Adoption and User Behaviour

Cited by 301

Social media addiction: What is the role of content in YouTube?

Balakrishnan, J., & Griffiths, M. D. (2017) · Journal of Behavioral Addictions

Impact of Technology on AdolescentsMedia and Digital Communication

Cited by 266

An exploratory study of ‘selfitis' and the development of the Selfitis Behavior Scale

Balakrishnan, J., & Griffiths, M. D. (2018) · International Journal of Mental Health and Addiction

Impact of Technology on AdolescentsBody Image and Dysmorphia Studies

Cited by 134

Perceived Addictiveness of Smartphone Games: A Content Analysis of Game Reviews by Players

Balakrishnan, J., & Griffiths, M. D. (2019) · International Journal of Mental Health and Addiction

Impact of Technology on AdolescentsGambling Behavior and Treatments

Cited by 48