Riedl, Martin J.

The Psychological Well-Being of Content Moderators: The Emotional Labor of Commercial Moderation and Avenues for Improving Support

Steiger, M., Bharucha, T. J., Venkatagiri, S., Riedl, M. J., & Lease, M. (2021) · Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems

Posttraumatic Stress Disorder ResearchStress and Burnout Research

Cited by 222

Emotional appeals and news values as factors of shareworthiness in ice bucket challenge coverage

Brown, D. K., Lough, K., & Riedl, M. J. (2020) · Digital Journalism

News Media Framing and Political CommunicationJournalism and Media Studies

Cited by 62

The downsides of digital labor: Exploring the toll incivility takes on online comment moderators

Riedl, M. J., Masullo, G. M., & Whipple, K. N. (2020) · Computers in Human Behavior

Emotional Labor in ProfessionsJob Satisfaction and Organizational Behavior

Cited by 48

But Who Protects the Moderators? The Case of Crowdsourced Image Moderation

Dang, B., Riedl, M. J., & Lease, M. (2018) · arXiv

Hate Speech and Cyberbullying DetectionEthics and Social Impacts of AI

Cited by 26