Worsfold, Kate

Assessment literacy and student learning: the case for explicitly developing students 'assessment literacy

Smith, C. D., Worsfold, K., Davies, L., Fisher, R., & McPhail, R. (2013) · Assessment & Evaluation in Higher Education

Student Assessment and FeedbackEvaluation of Teaching Practices

Cited by 232

Unpacking the learning-work nexus: “Priming” as lever for high-quality learning outcomes in work-integrated learning curricula

Smith, C., & Worsfold, K. (2015) · Studies in Higher Education

Higher Education and EmployabilityVocational and Entrepreneurial Education

Cited by 121

Interactive Effects of Proactive and Reactive Service Recovery Strategies: The Case of Rapport and Compensation1

Worsfold, K., Worsfold, J., & Bradley, G. (2007) · Journal of Applied Social Psychology

Customer Service Quality and LoyaltyService and Product Innovation

Cited by 45