Bai, Billy

The impact of website quality on customer satisfaction and purchase intentions: Evidence from Chinese online visitors

Bai, B., Law, R., & Wen, I. (2008) · International Journal of Hospitality Management

Technology Adoption and User BehaviourCustomer Service Quality and Loyalty

Cited by 749

Bibliometrics of social media research: A co-citation and co-word analysis

Leung, X. Y., Sun, J., & Bai, B. (2017) · International Journal of Hospitality Management

Digital Marketing and Social Mediascientometrics and bibliometrics research

Cited by 546

Online Travel Planning and College Students: The Spring Break Experience

Bai, B., Hu, C., Elsworth, J., & Countryman, C. (2004) · Journal of Travel & Tourism Marketing

Diverse Aspects of Tourism ResearchDigital Marketing and Social Media

Cited by 36