Featherman, Mauricio S.
Washington State University
3 papers on CoChatORCID 0000-0002-9340-5175
Most cited papers
- Verified
Predicting e-services adoption: A perceived risk facets perspective
Featherman, M. S., & Pavlou, P. A. (2003) · International Journal of Human-Computer Studies
Technology Adoption and User BehaviourCustomer Service Quality and Loyalty
Cited by 3,351
- Verified
Applying TAM to e-services adoption: the moderating role of perceived risk
Featherman, M., & Fuller, M. (2003) · 36th Annual Hawaii International Conference on System Sciences, 2003. Proceedings of the
Technology Adoption and User BehaviourCustomer Service Quality and Loyalty
Cited by 122
- Verified
Credibility of information in online communities
Hajli, M. N., Sims, J., Featherman, M., & Love, P. E. D. (2015) · Journal of Strategic Marketing
Health Literacy and Information AccessibilityDigital Marketing and Social Media
Cited by 109
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