Barksdale, Hiram C.

Georgia State University

2 papers on CoChat

Most cited papers

Verified
How Salespeople Build Quality Relationships:
Boles, J. S., Johnson, J. T., & Barksdale, H. C. (2000) · Journal of Business Research
Customer Service Quality and LoyaltyEmployee Performance and Motivation
Cited by 173
Verified
Conjoint measurement experiment of consumer complaining behavior
Didow, N. M., & Barksdale, H. C. (1982) · Journal of Business Research
Customer Service Quality and LoyaltyConsumer Behavior and Marketing Influence
Cited by 13

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