Tandon, Urvashi

The influence of website functionality, drivers and perceived risk on customer satisfaction in online shopping: An emerging economy case

Tandon, U., Kiran, R., & Sah, A. N. (2018) · Information Systems and e-Business Management

Technology Adoption and User BehaviourCustomer Service Quality and Loyalty

Cited by 157

Examining the impact of intangible product features and e-commerce institutional mechanics on consumer trust and repurchase intention

Tandon, U., Mittal, A., & Manohar, S. (2021) · Electronic Markets

Technology Adoption and User BehaviourConsumer Behavior and Marketing Influence

Cited by 81

Understanding barriers and drivers to online shopping: an emerging economy case

Tandon, U., Kiran, R., & Sah, A. N. (2017) · International Journal of Electronic Business

Technology Adoption and User BehaviourConsumer Behavior and Marketing Influence

Cited by 27