Kiran, Ravi
Thapar Institute of Engineering & Technology
2 papers on CoChatORCID 0000-0003-2434-9103
Most cited papers
- Verified
The influence of website functionality, drivers and perceived risk on customer satisfaction in online shopping: An emerging economy case
Tandon, U., Kiran, R., & Sah, A. N. (2018) · Information Systems and e-Business Management
Technology Adoption and User BehaviourCustomer Service Quality and Loyalty
Cited by 157
- Verified
Understanding barriers and drivers to online shopping: an emerging economy case
Tandon, U., Kiran, R., & Sah, A. N. (2017) · International Journal of Electronic Business
Technology Adoption and User BehaviourConsumer Behavior and Marketing Influence
Cited by 27
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