Ameen, Nisreen

Customer experiences in the age of artificial intelligence

Ameen, N., Tarhini, A., Reppel, A., & Anand, A. (2021) · Computers in Human Behavior

AI in Service InteractionsCustomer Service Quality and Loyalty

Cited by 833

The authentic virtual influencer: Authenticity manifestations in the metaverse

Koles, B., Audrezet, A., Moulard, J. G., Ameen, N., & McKenna, B. (2024) · Journal of Business Research

Digital Marketing and Social MediaConsumer Behavior in Brand Consumption and Identification

Cited by 254

Risk, Trust, and the Roles of Human Versus Virtual Influencers

Ameen, N., Cheah, J.-H., Ali, F., El-Manstrly, D., & Kulyciute, R. (2024) · Journal of Travel Research

Diverse Aspects of Tourism ResearchDigital Marketing and Social Media

Cited by 133

Revolutionizing services with cutting-edge technologies post major exogenous shocks

Ameen, N., Viglia, G., & Altinay, L. (2023) · The Service Industries Journal

Service and Product InnovationDigital Innovation in Industries

Cited by 27