Boles, James S.

Development and validation of work–family conflict and family–work conflict scales

Netemeyer, R. G., Boles, J. S., & McMurrian, R. (1996) · Journal of Applied Psychology

Work-Family Balance ChallengesWorkaholism, burnout, and well-being

Cited by 3,864

How Salespeople Build Quality Relationships:

Boles, J. S., Johnson, J. T., & Barksdale, H. C. (2000) · Journal of Business Research

Customer Service Quality and LoyaltyEmployee Performance and Motivation

Cited by 173

The outcome of company and account manager relationship quality on loyalty, relationship value and performance

Alejandro, T. B., Souza, D. V., Boles, J. S., Ribeiro, Á. H. P., & Monteiro, P. R. R. (2011) · Industrial Marketing Management

Customer Service Quality and LoyaltyQuality and Supply Management

Cited by 104