Zhang, Han

Knowledge sharing in online health communities: A social exchange theory perspective

Yan, Z., Wang, T., Chen, Y., & Zhang, H. (2016) · Information & Management

Knowledge Management and SharingHealth Literacy and Information Accessibility

Cited by 587

Bots with Feelings: Should AI Agents Express Positive Emotion in Customer Service?

Han, E., Yin, D., & Zhang, H. (2023) · Information Systems Research

AI in Service InteractionsCustomer Service Quality and Loyalty

Cited by 307

PanGu-α: Large-scale Autoregressive Pretrained Chinese Language Models with Auto-parallel Computation

Zeng, W., Ren, X., Su, T., Wang, H., Liao, Y., Wang, Z., Jiang, X., Yang, Z., Wang, K., Zhang, X., et al. (2021) · arXiv

Topic ModelingNatural Language Processing Techniques

Cited by 172

Perceived Risk and Escrow Adoption in Online Consumer-to-Consumer Auction Markets: An Economic Analysis

Hu, X., Lin, Z., & Zhang, H. (2005) · Advances in the Economics of Information Systems

Technology Adoption and User BehaviourCybercrime and Law Enforcement Studies

Cited by 0