Knowledge sharing in online health communities: A social exchange theory perspective
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OHCs provide opportunities for stakeholders such as patients, physicians, caregivers, and health care organizations to access and share health information as well as contribute to the value cocreation process, diminish geographical barriers, and provide informational, social, and emotional support.
“OHCs provide opportunities for stakeholders such as patients, physicians, caregivers, and health care organizations to access and share health information as well as contribute to the value cocreation process, diminish geographical barriers, and provide informational, social, and emotional support [38,39].”
From Improving the Theoretical Understanding Toward Patient-Driven Health Care Innovation Through Online Value Cocreation: Systematic Review (2020) · cites this paper as [39]
OHCs provide opportunities for stakeholders such as patients, physicians, caregivers, and health care organizations to access and share health information, contribute to value cocreation, diminish geographical barriers, and provide informational, social, and emotional support.
“OHCs provide opportunities for stakeholders such as patients, physicians, caregivers, and health care organizations to access and share health information as well as contribute to the value cocreation process, diminish geographical barriers, and provide informational, social, and emotional support [38,39].”
From Improving the Theoretical Understanding Toward Patient-Driven Health Care Innovation Through Online Value Cocreation: Systematic Review (2020) · cites this paper as [39]
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- Authors
- Yan, Z., Wang, T., Chen, Y., & Zhang, H.
- Affiliations
- Beijing Institute of Technology (CN)
- Central University of Finance and Economics (CN)
- Sohu (China) (CN)
- Georgia Institute of Technology (US)
- Corresponding author
- Zhang, Han
- Venue
- Information & Management
- Publisher
- Elsevier BV
- Published
- 2016-07
- Volume
- 53
- Issue
- 5
- Pages
- 643-653
- ISSN
- 0378-7206 (ISSN-L)
- OpenAlex
- W2294406194
- Cited by
- 587
- References
- 55
- Citations by year
- 2026: 30 · 2025: 59 · 2024: 59 · 2023: 79 · 2022: 102 · 2021: 94 · 2020: 54 · 2019: 63 · 2018: 30 · 2017: 14 · 2016: 3
- FWCI
- 103.68
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Information & Management (publishedVersion)
- Funders
- National Natural Science Foundation of China (71272057, 71572013)
- National Social Science Fund of China (14AZD045)
- Topics
- Social Sciences › Communication › Knowledge Management and Sharing
- Health Sciences › Health Professions › General Health Professions › Health Literacy and Information Accessibility
- Physical Sciences › Computer Science › Information Systems › Expert finding and Q&A systems
- Keywords
- online health communities, knowledge sharing, social exchange theory, Maslow's hierarchy of needs, perceived social support, self-worth, face concerns, cognitive cost, patient support
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