The DOI matches its Crossref record; 15 of the 15 references it cites were found in a registry or an index.
The Impact of Managed Care on Patients' Trust in Medical Care and Their Physicians
Abstract
Social trust in health care organizations and interpersonal trust in physicians may be mutually supportive, but they also diverge in important ways. The success of medical care depends most importantly on patients' trust that their physicians are competent, take appropriate responsibility and control, and give their patients' welfare the highest priority. Utilization review and structural arrangements in managed care potentially challenge trust in physicians by restricting choice, contradicting medical decisions and control, and restricting open communication with patients. Gatekeeping and incentives to limit care also raise serious trust issues. We argue that managed care plans rather than physicians should be required to disclose financial arrangements, that limits be placed on incentives that put physicians at financial risk, and that professional norms and public policies should encourage clear separation of interests of physicians from health plan organization and finance.
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Cites
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Hays, R. D. (1995) · Archives of General Psychiatry · doi:10.1001/archpsyc.1995.03950130011002 · Cited by 841
The attribution of blame : causality, responsibility, and blameworthiness
Shaver, K. G. (1985) · Cited by 800
Changing Medical Organization and the Erosion of Trust
Mechanic, D. (1996) · The Milbank Quarterly · doi:10.2307/3350245 · Cited by 503
Self-citationHillman, A. L., Pauly, M. V., & Kerstein, J. J. (1989) · New England Journal of Medicine · doi:10.1056/nejm198907133210205 · Cited by 470
Preserving the Physician-Patient Relationship in the Era of Managed Care
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Gillis, C. R., & Hole, D. J. (1996) · BMJ · doi:10.1136/bmj.312.7024.145 · Cited by 311
Managed Care and the Morality of the Marketplace
Kassirer, J. P. (1995) · New England Journal of Medicine · doi:10.1056/nejm199507063330110 · Cited by 227
Avoiding Blame: An Experimental Investigation of Political Excuses and Justifications
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Cited by
Organizing Care for Patients with Chronic Illness
Wagner, E. H., Austin, B. T., & Korff, M. V. (1996) · The Milbank Quarterly · doi:10.2307/3350391 · Cited by 2,877
Trust in the health care professional and health outcome: A meta-analysis
Birkhäuer, J., Gaab, J., Kossowsky, J., Hasler, S., Krummenacher, P., Werner, C., & Gerger, H. (2017) · PLOS ONE · doi:10.1371/journal.pone.0170988 · Cited by 928
Is Doctor-Patient Race Concordance Associated with Greater Satisfaction with Care?
LaVeist, T. A., & Nuru-Jeter, A. (2002) · Journal of Health and Social Behavior · doi:10.2307/3090205 · Cited by 800
Patients’ trust in physicians: Many theories, few measures, and little data
Pearson, S. D., & Raeke, L. H. (2000) · Journal of General Internal Medicine · doi:10.1046/j.1525-1497.2000.11002.x · Cited by 695
Measuring Patients’ Trust in their Primary Care Providers
Hall, M. A., Zheng, B., Dugan, E., Camacho, F., Kidd, K. E., Mishra, A., & Balkrishnan, R. (2002) · Medical Care Research and Review · doi:10.1177/1077558702059003004 · Cited by 661
Metadata
- Authors
- Mechanic, D.
- Venue
- JAMA: The Journal of the American Medical Association
- Publisher
- American Medical Association (AMA)
- Published
- 1996-06-05
- Volume
- 275
- Issue
- 21
- Pages
- 1693
- ISSN
- 0002-9955 (ISSN-L)
- 0098-7484
- OpenAlex
- W2025877767
- Cited by
- 558
- References
- 15
- FWCI
- 68.45
- Type
- journal article
- Language
- en
- Open access
- closed
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.