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Effect of Collaborative Dementia Care via Telephone and Internet on Quality of Life, Caregiver Well-being, and Health Care Use: The Care Ecosystem Randomized Clinical Trial
Open accessAbstract
Importance: Few health systems have adopted effective dementia care management programs. The Care Ecosystem is a model for delivering care from centralized hubs across broad geographic areas to caregivers and persons with dementia (PWDs) independently of their health system affiliations. Objective: To determine whether the Care Ecosystem is effective in improving outcomes important to PWDs, their caregivers, and payers beyond those achieved with usual care. Design, Setting, and Participants: A single-blind, randomized clinical trial with a pragmatic design was conducted among PWDs and their caregivers. Each PWD-caregiver dyad was enrolled for 12 months between March 20, 2015, and February 28, 2017. Data were collected until March 5, 2018. Study interventions and assessments were administered over the telephone and internet by clinical and research teams in San Francisco, California, and Omaha, Nebraska. Of 2585 referred or volunteer PWD-caregiver dyads in California, Iowa, or Nebraska, 780 met eligibility criteria and were enrolled. A total of 512 PWD-caregiver dyads were randomized to receive care through the Care Ecosystem and 268 dyads to receive usual care. All eligible PWDs had a dementia diagnosis; were enrolled or eligible for enrollment in Medicare or Medicaid; and spoke English, Spanish, or Cantonese. Analyses were intention-to-treat. Intervention: Telephone-based collaborative dementia care was delivered by a trained care team navigator, who provided education, support and care coordination with a team of dementia specialists (advanced practice nurse, social worker, and pharmacist). Main Outcomes and Measures: Primary outcome measure: Quality of Life in Alzheimer's Disease based on caregiver's rating of 13 aspects of PWD's well-being (including physical health, energy level, mood, living situation, memory, relationships, and finances) on a 4-point scale (poor to excellent). Secondary outcomes: frequencies of PWDs' use of emergency department, hospitalization, and ambulance services; caregiver depression (score on 9-Item Patient Health Questionnaire; higher scores indicate more severe depression); and caregiver burden (score on 12-Item Zarit Burden Interview; higher scores indicate more severe caregiver burden). Results: The 780 PWDs (56.3% female; mean [SD] age, 78.1 [9.9] years) and 780 caregivers (70.9% female; mean [SD] age, 64.7 [12.0] years) lived in California (n = 452), Nebraska (n = 284), or Iowa (n = 44). Of 780 dyads, 655 were still active at 12 months, and 571 completed the 12-month survey. Compared with usual care, the Care Ecosystem improved PWD quality of life (B, 0.53; 95% CI, 0.25-1.30; P = .04), reduced emergency department visits (B, -0.14; 95% CI, -0.29 to -0.01; P = .04), and decreased caregiver depression (B, -1.14; 95% CI, -2.15 to -0.13; P = .03) and caregiver burden (B, -1.90; 95% CI, -3.89 to -0.08; P = .046). Conclusions and Relevance: Effective care management for dementia can be delivered from centralized hubs to supplement usual care and mitigate the growing societal and economic burdens of dementia. Trial Registration: ClinicalTrials.gov identifier: NCT02213458.
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“the Care Ecosystem — a collaborative, team‐based dementia care program utilizing telehealth that involved care navigators, advanced practice nurses, social workers and pharmacists — resulted in fewer ambulance rides, emergency department visits and hospitalizations and lower total cost of care compared with usual care.”
From 2024 Alzheimer's disease facts and figures (2024) · cites this paper as [756]
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“A randomized clinical trial of more than 1,500 individuals across urban and rural areas in three states who participated in a telephone-and internet-based dementia care delivery system found that the system resulted in better quality of life, reduced emergency department visits, and decreased caregiver depression and burden.654”
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“A randomized clinical trial of more than 1,500 individuals across urban and rural areas in California, Nebraska and Iowa to determine whether telephone‐ and internet‐based delivery of the Care Ecosystem was effective in improving outcomes found that the intervention resulted in better quality of life, reduced emergency department visits and decreased caregiver depression and burden. 756”
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Metadata
- Authors
- Possin, K. L., Merrilees, J. J., Dulaney, S., Bonasera, S. J., Chiong, W., Lee, K., Hooper, S. M., Allen, I. E., Braley, T., Bernstein, A., Rosa, T. D., Harrison, K., Begert-Hellings, H., Kornak, J., Kahn, J. G., Naasan, G., Lanata, S., Clark, A. M., Chodos, A., Gearhart, R., Ritchie, C., & Miller, B. L.
- Affiliations
- University of California, San Francisco (US)
- University of Nebraska Medical Center (US)
- Global Brain Health Institute, University of California, San Francisco
- Corresponding author
- Possin, Katherine L.
- ORCID
- Venue
- JAMA Internal Medicine
- Publisher
- American Medical Association (AMA)
- Published
- 2019-12-01
- Volume
- 179
- Issue
- 12
- Pages
- 1658
- ISSN
- 2168-6106 (ISSN-L)
- PMC
- PMC6777227
- OpenAlex
- W2976855290
- Cited by
- 272
- References
- 43
- Citations by year
- 2026: 37 · 2025: 67 · 2024: 44 · 2023: 40 · 2022: 38 · 2021: 30 · 2020: 13 · 2019: 1
- FWCI
- 16.30
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- JAMA Internal Medicine (publishedVersion)
- PubMed Central (publishedVersion)
- PubMed (publishedVersion)
- eScholarship (California Digital Library) (submittedVersion)
- Funders
- U.S. Department of Health and Human Services (1C1CMS331346)
- John A. Hartford Foundation
- Hartford Foundation for Public Giving
- Patient-Centered Outcomes Research Institute
- American Academy of Hospice and Palliative Medicine
- Quest Diagnostics
- National Institutes of Health (KL2TR001870)
- Agency for Healthcare Research and Quality (T32HS022241)
- University of California, San Francisco
- National Institute on Aging (L30 AG060590, R01AG056715, K01AG059831, P30AG062422)
- National Institute of Neurological Disorders and Stroke (UH3NS105557, UG3NS105557)
- National Center for Advancing Translational Sciences
- Topics
- Health Sciences › Medicine › Psychiatry and Mental health › Dementia and Cognitive Impairment Research
- Health Sciences › Nursing › Research and Theory › Nursing care and research
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
- Keywords
- dementia care, care ecosystem, caregiver well-being, caregiver depression, caregiver burden, health care utilization, emergency department visits, hospitalization, ambulance use, Medicare and Medicaid, advanced practice nurses, social workers, pharmacists, telemedicine, usual care comparison, older adults with dementia
- MeSH terms
- Aged, Aged, 80 and over, Delivery of Health Care, Dementia, Female, Humans, Male, Middle Aged, Patient Acceptance of Health Care, Quality of Life, Single-Blind Method, Caregivers
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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