The DOI matches its Crossref record; 35 of the 35 references it cites were found in a registry or an index.
Judgment of information quality and cognitive authority in the Web
Open accessAbstract
In the Web, making judgments of information quality and authority is a difficult task for most users because overall, there is no quality control mechanism. This study examines the problem of the judgment of information quality and cognitive authority by observing people's searching behavior in the Web. Its purpose is to understand the various factors that influence people's judgment of quality and authority in the Web, and the effects of those judgments on selection behaviors. Fifteen scholars from diverse disciplines participated, and data were collected combining verbal protocols during the searches, search logs, and postsearch interviews. It was found that the subjects made two distinct kinds of judgment: predictive judgment, and evaluative judgment. The factors influencing each judgment of quality and authority were identified in terms of characteristics of information objects, characteristics of sources, knowledge, situation, ranking in search output, and general assumption. Implications for Web design that will effectively support people's judgments of quality and authority are also discussed.
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Cited by
Diviani, N., van den Putte, B., Giani, S., & van Weert, J. C. (2015) · Journal of Medical Internet Research · doi:10.2196/jmir.4018 · Cited by 638
Hilligoss, B., & Rieh, S. Y. (2008) · Information Processing & Management · doi:10.1016/j.ipm.2007.10.001 · Cited by 611
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Persuasive Design of Destination Web Sites: An Analysis of First Impression
Kim, H., & Fesenmaier, D. R. (2008) · Journal of Travel Research · doi:10.1177/0047287507312405 · Cited by 353
Aesthetics and credibility in web site design
Robins, D., & Holmes, J. (2008) · Information Processing & Management · doi:10.1016/j.ipm.2007.02.003 · Cited by 351
Metadata
- Authors
- Rieh, S. Y.
- Venue
- Journal of the American Society for Information Science and Technology
- Publisher
- Wiley
- Published
- 2002
- Volume
- 53
- Issue
- 2
- Pages
- 145
- ISSN
- 1532-2882 (ISSN-L)
- 1532-2890
- OpenAlex
- W2076452960
- Cited by
- 585
- References
- 35
- FWCI
- 35.90
- Type
- journal article
- Language
- en
- Open access
- green
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
