Evaluating the sustainability of patient navigation programs in oncology by length of existence, funding, and payment model participation
Abstract
BACKGROUND: For this study, the authors examined whether specific programmatic factors were associated with the sustainability of patient navigation programs. METHODS: This cross‐sectional survey explored navigation programmatic factors associated with 3 measures of sustainability: 1) length of program existence, 2) reliance on sustainable funding, and 3) participation in alternative payment models. In total, 750 patient navigators or program administrators affiliated with oncology navigation programs in clinical‐based and community‐based settings completed the survey between April and July 2019. RESULTS: Associations were observed between both accreditation and work setting and measures of program sustainability. Accredited programs and larger, more resourced clinical institutions were particularly likely to exhibit multiple measures of sustainability. The results also identified significant gaps at the programmatic level in data collection and reporting among navigation programs, but no association was observed between programmatic data collection/reporting and sustainability. CONCLUSIONS: Navigation is not currently a reimbursable service and has historically been viewed as value‐added in oncology settings. Therefore, factors associated with sustainability are critical to understand how to build a framework for successful navigation programs within the current system and also to develop the case for potential reimbursement in the future.
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Evidence from systematic and implementation studies demonstrates that navigation programs can improve treatment initiation, adherence, and patient satisfaction, particularly in underserved populations.
“Evidence from systematic and implementation studies demonstrates that navigation programs can improve treatment initiation, adherence, and patient satisfaction, particularly in underserved populations [24–26].”
From A decision-oriented framework for genomic testing across the prostate cancer continuum (2026) · cites this paper as [24]
The Introduction (page unavailable) reports that patient navigation shortens time to treatment initiation, increases adherence to follow-up after positive cancer screening tests, and improves patient satisfaction. It does not establish improved treatment adherence generally or show that these benefits are particularly pronounced in underserved populations; its reference to vulnerable populations concerns reduced anxiety. (LLM, conf=0.85)
Experimental — accuracy not yet measuredImplementation barriers include clinician uncertainty about assay interpretation, inconsistent reimbursement, insufficient decision support, and poorly defined handoffs between oncology, pathology, genetics, and supportive care teams.
“Implementation barriers also include clinician uncertainty about assay interpretation, inconsistent reimbursement, insufficient decision support, and poorly defined handoffs between oncology, pathology, genetics, and supportive care teams [23, 24].”
From A decision-oriented framework for genomic testing across the prostate cancer continuum (2026) · cites this paper as [24]
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Cites
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Chan, R. J., Milch, V. E., Crawford‐Williams, F., Agbejule, O. A., Joseph, R., Johal, J., Dick, N., Wallen, M. P., Ratcliffe, J., Agarwal, A., et al. (2023) · CA: A Cancer Journal for Clinicians · doi:10.3322/caac.21788 · Cited by 274 · see citing works
“146 Indeed, Garfield and colleagues 148 report that nonclinical patient navigators in the United States described significantly lower levels of job security and stability because grant funding provides the main source of funding for this workforce, which highlights a potential for service…”
BackgroundA decision-oriented framework for genomic testing across the prostate cancer continuum
Cobran, E. K., Samadder, N. J., Schaid, D. J., Conti, D. V., Haiman, C., Vargas, L., Gionfriddo, M. R., & Tilburt, J. C. (2026) · Cancer Genetics · doi:10.1016/j.cancergen.2026.06.002 · Cited by 1 · see citing works
- Authors
- Garfield, K. M., Franklin, E. F., Battaglia, T. A., Dwyer, A. J., Freund, K. M., Wightman, P. D., & Rohan, E. A.
- Affiliations
- Center for Health Law and Policy Innovation Harvard Law School Cambridge Massachusetts
- Cancer Support Community Washington District of Columbia
- Women's Health Unit, Section of General Internal Medicine Boston Medical Center and Boston University School of Medicine Boston Massachusetts
- Colorado School of Public Health University of Colorado Cancer Center Denver Colorado
- Department of Medicine Tufts Medical Center Boston Massachusetts
- Center for Population Health University of Arizona Tucson Arizona
- Division of Cancer Prevention and Control Centers for Disease Control and Prevention Atlanta Georgia
- Venue
- Cancer
- Publisher
- Wiley
- Published
- 2022-06-14
- Volume
- 128
- Issue
- S13
- Pages
- 2578-2589
- ISSN
- 0008-543X
- 1097-0142
- PMC
- PMC10961851
- Cited by
- 12
- References
- 1
- Language
- en
- Funders
- AbbVie
- Genentech
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