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Digital technology can revolutionize mental health services delivery: The COVID ‐19 crisis as a catalyst for change
Open accessAbstract
The unprecedented COVID‐19 crisis presents an imperative for mental health care systems to make digital mental health interventions a routine part of care. Already because of COVID‐19, many therapists have rapidly moved to using telehealth in place of in‐person contact. In response to this shift, Waller and colleagues compiled a series of expert recommendations to help clinicians pivot to delivering teletherapy to address eating disorders during COVID‐19. However, numerous barriers still impede widespread adoption and implementation of digital interventions. In this commentary, we aim to extend the recommendations for clinicians offered by Waller and colleagues by presenting a roadmap of the systems‐ and policy‐level requirements that are needed. We advocate for addressing barriers associated with training, licensing, safety, privacy, payment, and evaluation, as these factors have greatly limited use of these promising interventions. We also indicate that longer‐term goals should include introducing truly innovative digital mental health practices, such as stepped‐care models and simultaneously providing preventive and self‐management services in addition to clinical services, into the health care system. Now is the time to catalyze change and comprehensively address the barriers that have prevented widespread delivery of these efficacious digital services to the millions of people who would benefit.
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“Digital technologies and Artificial Intelligence (AI) have been proposed as potential solutions to these challenges [Rudd and Beidas, 2020, Taylor et al., 2020, Kola et al., 2021].”
From Closing the accessibility gap to mental health treatment with a personalized self-referral chatbot (2024) · cites this paper as Taylor et al., 2020
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“In response to this shift, Waller et al. (2020) compiled a series of expert recommendations to help clinicians pivot to delivering tele-therapy to address eating disorders during COVID-19.”
BackgroundFrom Research to Practice: Ten Lessons in Delivering Digital Mental Health Services
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Metadata
- Authors
- Taylor, C. B., Fitzsimmons‐Craft, E. E., & Graham, A. K.
- Affiliations
- Palo Alto University (US)
- Washington University in St. Louis (US)
- Northwestern University (US)
- Corresponding author
- Taylor, C. Barr
- Venue
- International Journal of Eating Disorders
- Publisher
- Wiley
- Published
- 2020-05-25
- Volume
- 53
- Issue
- 7
- Pages
- 1155-1157
- ISSN
- 0276-3478 (ISSN-L)
- 1098-108X
- PMC
- PMC7280562
- OpenAlex
- W3026387323
- Cited by
- 183
- References
- 5
- Citations by year
- 2026: 6 · 2025: 18 · 2024: 32 · 2023: 31 · 2022: 40 · 2021: 46 · 2020: 10
- FWCI
- 28.69
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- International Journal of Eating Disorders (publishedVersion)
- PubMed Central (publishedVersion)
- PubMed (publishedVersion)
- Funders
- National Institute of Diabetes and Digestive and Kidney Diseases (K01 DK116925)
- National Institute of Mental Health (K08 MH120341, R01 MH115128)
- Topics
- Social Sciences › Psychology › Applied Psychology › Digital Mental Health Interventions
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
- Social Sciences › Psychology › Clinical Psychology › Psychiatric care and mental health services
- Keywords
- digital mental health interventions, external beam radiotherapy, telemedicine, COVID-19 pandemic, eating disorders, barriers to adoption, stepped care, mental health policy, health care system change
- MeSH terms
- Betacoronavirus, COVID-19, SARS-CoV-2, Feeding and Eating Disorders, Cognition, Humans, Mental Health Services, Pneumonia, Viral, Telemedicine, Coronavirus, Coronavirus Infections, Pandemics
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