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Cited by 413

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Targeted employee retention: Performance‐based and job‐related differences in reported reasons for staying

Hausknecht, John P., Rodda, Julianne, Howard, Michael J.·2009·Human Resource Management

Abstract

What makes employees stay with a particular employer? To find out, we developed a content model of 12 retention factors in the context of previous theory and research and analyzed open‐ended responses from 24,829 employees in the leisure and hospitality industry. Our coding of their comments supported the identified framework and revealed that job satisfaction, extrinsic rewards, constituent attachments, organizational commitment, and organizational prestige were the most frequently mentioned reasons for staying. High performers and nonhourly workers were more likely to cite advancement opportunities and organizational prestige as reasons for staying, whereas low performers and hourly employees were more likely to cite extrinsic rewards. These findings highlight the importance of differentiating human resource management practices when the goal is to retain valued employees. © 2009 Wiley Periodicals, Inc.

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Metadata

Authors
Hausknecht, J. P., Rodda, J., & Howard, M. J.
Venue
Human Resource Management
Publisher
Wiley
Published
2009-03
Volume
48
Issue
2
Pages
269-288
ISSN
  • 0090-4848 (ISSN-L)
  • 1099-050X
OpenAlex
W2026678352
Cited by
413
References
1
FWCI
37.71
Type
journal article
Language
en
Open access
closed

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