Student or educator? Sign up with your school email and get 6 months of Pro free.
CoChat
Sign Up
Cited by 12

The DOI matches its Crossref record; 153 of the 153 references it cites were found in a registry or an index.

Retention of tech employees in India: lessons from the extant literature

Haque, Farhat·2024·The Learning Organization
DOI 10.1108/tlo-03-2023-0050
Open this paper in CoChat — free account

Abstract

Purpose: This paper aims to focus on the issue of high employee turnover in the Indian tech industry. An integrative review is conducted to analyse the past and current state of literature, as well as prepare a research agenda for future studies. Design/methodology/approach: A pool of 72 articles published between 2010 and 2022 is reviewed with a special focus on Indian tech employees. This study elucidates the extent and impact of employee retention strategies through content analysis. Findings: Two broad perspectives have been established in the literature: the reasons for quitting and the explanations for staying. By means of a comprehensive review, this paper combines these two aspects of literature and suggests factors under organization’s control to retain competent tech employees. Originality/value: The study is designed to integrate the two theoretical viewpoints of employee turnover literature by consolidating the reasons behind quitting behaviour and staying intention. Codes combining the two aspects are presented as a valuable resource to retain tech talent.

Overview

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Integrity signals

Registry

Crossref · 10.1108/tlo-03-2023-0050

Cites

153 of 153 references verified0 citation errors · 0 not checkable

Statistics

Verification

Claims the paper makes

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

The self-check needs the paper’s full text.

Citations

Cites

Show all 153 references

Research works printed but not linked: 46

  1. 2013, Factors influencing performance of offshore outsourcing service provider firms across three locations in India, International Journal of Business Insights & Transformation, 4–13
  2. 1991, The theory of planned behavior, Organizational Behavior and Human Decision Processes, 179
  3. 2020, Times they are a-Changin’, Maryland Law Review, 120–165
  4. 2016, Creating competitive HR vision for the next generation of ITES-BPO industry, Amity Business Review
  5. 1990, Image theory: Decision making in personal and organizational contexts
  6. 2014, Exploring victims' experiences of workplace bullying: A grounded theory approach, Vikalpa, 69
  7. 2008, Doing emotional labour: The experiences of Indian call centre agents, Global Business Review, 131
  8. 2010, The exit coping response to workplace bullying: The contribution of inclusivist and exclusivist HRM strategies, Employee Relations, 102
  9. 2009, Producing a systematic review
  10. 1975, The theory of reasoned action as applied to moral behaviour: a confirmatory analysis
  11. 2011, A revisit on impact of job attitudes on employee turnover: An empirical study in Indian IT industry *, Vilakshan: The XIMB Journal of Management
  12. 2020, Relational retention, Managerial and Decision Economics, 490
  13. 2008, Talent management: A strategy for improving employee recruitment, retention and engagement within hospitality organizations, International Journal of Contemporary Hospitality Management, 743
  14. 2012, Employee retention strategies: IT industry, SCMS Journal of Indian Management, 79
  15. 2015, Organizational impact of psychological contract: An empirical study, Review of Knowledge Management, 31
  16. 2004, Tertiary sector-driven growth in India: Impact on employment and poverty, Economic & Political Weekly, 4175
  17. 2019, Work life balance in relation to work stress: A study of IT professionals of Pune City, BVIMSR’s Journal of Management Research, 114
  18. 2019, Effect of hygiene factors on staff retention among employees in commercial banks in Nairobi county, International Journal of Business Management and Finance, 207
  19. 2017, Altering the social fabric of working poor? Work and employmennt issues of support workers catering to international ICT-ITES firms in Mumbai, 1
  20. 2019, Knowledge management-A mediating link between leadership styles and employee turnover intentions in small and medium scale IT/ITES organizations of North Indian Region, International Journal on Leadership, 9
  21. 2015, Business models and people management in the Indian IT industry: from people to profits
  22. 2001, How to keep you best employees: Developing an effective retention policy, Academy of Management Perspectives, 96
  23. 2017, Factors influencing employee engagement in IT industry: A cross-sectional study, PRERANA: Journal of Management Thought & Practice
  24. NASSCOM, 2019, The IT-BPM sector in India: Strategic review
  25. 2001, Job rotation as a learning mechanism, Management Science, 1361
  26. 2018, The relationship between work life balance and job satisfaction: An empirical evidence from married women IT employees and school teachers in Chennai, ANWESH: International Journal of Management & Information Technology, 1
  27. 2019, Impact of leadership on employee engagement and intent to stay, International Journal on Leadership, 58
  28. 2020, Employees’ intention to stay: Mediating role of work-life balance, SCMS Journal of Indian Management, 44
  29. 2014, A study on implementation of employee relations & talent management practices at Indian information technology companies, International Journal of Global Management, 10
  30. 1984, Absence and employee behavior
  31. 2019, Automation giving birth to moonlighting careers with special reference to I. T. industry, Journal of Strategic Human Resource Management, 27
  32. 2014, Assessing profit potential of Indian information technology industry: An application of Michael Porter model, Productivity, 350
  33. 2014, Linkage between effectiveness of project team and employee engagement: Mediating role of innovative work culture in some selected IT companies in West Bengal (India), JIS Management Vista, 34
  34. 2017, Organizational factors effecting attrition in Indian information technology (IT) industry, Amity Global Business Review, 99
  35. 1975, How career anchors hold executives to their career paths, Personnel, 11
  36. 2013, What makes employees stay?: Exploring the dimensions in context of urban-centric business process outsourcing industry in India, Strategic Outsourcing: An International Journal, 258
  37. 2019, Assessing job stress: development of an inventory and relationship with managers’intention to stay, Journal of Organisation & Human Behaviour, 24
  38. 2015, Job-leisure conflict, turnover intention and the role of job satisfaction as a mediator: An empirical study of Indian IT professionals, South Asian Journal of Management, 7
  39. 2019, PO fit and employee's turnover intentions: Examining the mediation of employee engagement in Indian IT sector, International Journal of Human Capital and Information Technology Professionals (IJHCITP), 51
  40. 2021, Relationship between high performance work-based practices, employee satisfaction, productivity and retention in IT companies: A correlational study, IUP Journal of Management Research, 37
  41. 2007, Building a research agenda on people related challenges to technology organisations: Discussion, IIMB Management Review (Indian Institute of Management Bangalore), 285
  42. 2005, ‘India calling to the far away towns’: The call centre labour process and globalization, Work, Employment and Society, 261
  43. 2017, Mediator analysis of job embeddedness: Relationship between work-life balance practices and turnover intentions, Employee Relations, 718
  44. 1999, Disaggregating the motives underlying turnover intentions: When do intentions predict turnover behavior?, Human Relations, 1313
  45. 1956, Job expectancy and survival, Journal of Applied Psychology, 245
  46. 2014, A study on employee retention in education sector in India, 14

Metadata

Authors
Haque, F.
Venue
The Learning Organization
Publisher
Emerald
Published
2024-01-10
Volume
31
Issue
4
Pages
585-629
ISSN
0969-6474
DOI
10.1108/tlo-03-2023-0050
Cited by
12
References
153
Language
en
Licence
www.emerald.com/insight/site-policies (tdm)

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review

How to cite

Cite CoChat for the checks on this page, and the paper for its own findings.

This page
CoChat. (2026). Citation check: Retention of tech employees in India: lessons from the extant literature. https://app.cochat.ai/papers/10.1108/tlo-03-2023-0050
The paper
Haque, F. (2024). Retention of tech employees in India: lessons from the extant literature. The Learning Organization. https://doi.org/10.1108/tlo-03-2023-0050

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.