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Cited by 476

The DOI matches its Crossref record; 4 of the 4 references it cites were found in a registry or an index.

A theory‐based measure of conflict management strategies in the workplace

Open access
De Dreu, Carsten K. W., Evers, Arne, Beersma, Bianca, Kluwer, Esther S., Nauta, Aukje·2001·Journal of Organizational Behavior

Abstract

Conflict management influences individual wellbeing, group performance and organizational effectiveness. This research examined the psychometric qualities of two versions of the newly developed test for conflict handling. The lean version (Study 1 and 2) included problem solving, forcing, yielding and avoiding as distinct conflict management strategies, and the expanded version (Study 3) also included compromising. A negotiation study (Study 1) showed substantial convergence between self‐reports, opponent‐reports and observer rated behavior for problem solving, forcing and yielding, but not for avoiding. In Study 2 and Study 3 the psychometric properties were examined of the lean and the expanded version, respectively. Confirmatory factor analyses revealed good to excellent psychometric qualities of both versions of the scale. We conclude that the scale is a parsimonious, flexible and valid instrument to assess conflict management strategies at work. Copyright © 2001 John Wiley & Sons, Ltd.

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Metadata

Authors
De Dreu, C. K. W., Evers, A., Beersma, B., Kluwer, E. S., & Nauta, A.
Venue
Journal of Organizational Behavior
Publisher
Wiley
Published
2001-08-17
Volume
22
Issue
6
Pages
645-668
ISSN
  • 0894-3796 (ISSN-L)
  • 1099-1379
OpenAlex
W2117469208
Cited by
476
References
4
FWCI
25.84
Type
journal article
Language
en
Open access
hybrid

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CoChat. (2026). Citation check: A theory‐based measure of conflict management strategies in the workplace. https://app.cochat.ai/papers/10.1002/job.107
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De Dreu, C. K. W., Evers, A., Beersma, B., Kluwer, E. S., & Nauta, A. (2001). A theory‐based measure of conflict management strategies in the workplace. Journal of Organizational Behavior. https://doi.org/10.1002/job.107

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.