The DOI matches its Crossref record; 3 of the 3 references it cites were found in a registry or an index.
A daily diary study of affective responses to psychological contract breach and exceeded promises
Abstract
The psychological contract has been viewed as an explanatory framework for understanding the employment relationship, and is regarded by some researchers as central in understanding employee attitudes and behavior. Despite the importance ascribed to the psychological contract, it remains theoretically underdeveloped and has received limited empirical attention. This study takes a new approach to researching the psychological contract, through the use of daily diaries, and addresses a number of fundamental questions regarding its nature. Results show that both broken and exceeded promises occur regularly and in relation to virtually any aspect of work, that the importance of the promise contributes significantly to emotional reactions following broken and exceeded promises, and that the psychological contract is an important concept for understanding everyday fluctuations in emotion and daily mood. Copyright © 2002 John Wiley & Sons, Ltd.
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Citations
Cites
The Cognitive Structure of Emotions
Ortony, A., Clore, G. L., & Collins, A. (1988) · doi:10.1017/cbo9780511571299 · Cited by 6,208
Psychological Contracts in Organizations: Understanding Written and Unwritten Agreements
Rousseau, D. (1995) · doi:10.4135/9781452231594 · Cited by 3,453
The measurement of well-being and other aspects of mental health.
Warr, P. (1990) · Journal of Occupational Psychology · doi:10.1111/j.2044-8325.1990.tb00521.x · Cited by 1,490
Cited by
Sensemaking in organizations: Taking stock and moving forward
Maitlis, S., & Christianson, M. (2014) · Academy of Management Annals · doi:10.5465/19416520.2014.873177 · Cited by 1,764
A review of the time management literature
Claessens, B. J. C., van Eerde, W., Rutte, C. G., & Roe, R. A. (2007) · Personnel Review · doi:10.1108/00483480710726136 · Cited by 792
Beal, D. J. (2015) · Annual Review of Organizational Psychology and Organizational Behavior · doi:10.1146/annurev-orgpsych-032414-111335 · Cited by 436
Suazo, M. M. (2009) · Journal of Managerial Psychology · doi:10.1108/02683940910928856 · Cited by 210
Daily fluctuations in teachers' well-being: A diary study using the job demands–resources model
Simbula, S. (2010) · Anxiety, Stress & Coping · doi:10.1080/10615801003728273 · Cited by 201
Testing the differential effects of changes in psychological contract breach and fulfillment
Conway, N., Guest, D., & Trenberth, L. (2011) · Journal of Vocational Behavior · doi:10.1016/j.jvb.2011.01.003 · Cited by 195
Self-citationEmotional labour in service work: Psychological flexibility and emotion regulation
Biron, M., & van Veldhoven, M. (2012) · Human Relations · doi:10.1177/0018726712447832 · Cited by 127
The role of psychological flexibility in the demands–exhaustion–performance relationship
Onwezen, M. C., van Veldhoven, M. J. P. M., & Biron, M. (2014) · European Journal of Work and Organizational Psychology · doi:10.1080/1359432x.2012.742242 · Cited by 49
Metadata
- Authors
- Conway, N., & Briner, R. B.
- Venue
- Journal of Organizational Behavior
- Publisher
- Wiley
- Published
- 2002-03
- Volume
- 23
- Issue
- 3
- Pages
- 287-302
- ISSN
- 0894-3796 (ISSN-L)
- 1099-1379
- OpenAlex
- W2121064125
- Cited by
- 494
- References
- 3
- FWCI
- 17.49
- Type
- journal article
- Language
- en
- Open access
- closed
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