The digitalization of operations and supply chain management: Theoretical and methodological implications
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Abstract The digitalization of intra‐ and inter‐organizational processes offers significant opportunity for research in the field of operations and supply chain management (OSCM). This essay summarizes the contributions of the special issue articles, highlighting their focus on additive manufacturing and the encapsulation of design and production information in a digital artifact. We conceptualize the digital artifact as containing the digital genes of the associated physical object. Digital encapsulation thus involves the integration of product design information with additional information on how that design is to be translated into a physical object, delivered to the customer, and used. Building on insights from the special issue articles, we identify three pathways by which digital encapsulation affects OSCM practice, as well as theory elaboration and extension. First, digital encapsulation allows each unique digitally encapsulated artifact to be acted on independently by OSCM systems. Second, digital encapsulation enables the redistribution of activities across organizational and geographic landscapes. Third, digital encapsulation facilitates interactivity of the digital artifact with external environment inputs. We conclude with a number of directions for future research.
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Metaverse operations combine both physical and digital aspects in manufacturing, supply chain and logistics processes unprecedentedly.
“Metaverse operations combine both physical and digital aspects in manufacturing, supply chain and logistics processes unprecedentedly (Holmström et al., 2019;Ivanov & Dolgui, 2020).”
From Metaverse beyond the hype: Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy (2022) · cites this paper as Holmström et al., 2019
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References 25 · Cited by 330
Research works printed but not linked: 2
- Henderson, R. M., & Clark, K. B. (1990). Architectural innovation: The reconfiguration of existing. Administrative Science Quar- terly, 35(1), 9-30.
- Roscoe, S., Cousins, P., & Handfield, R. (2019). The micro- foundations of an operational capability in digital manufactur- ing. Journal of Operations Management, 65(8), 774-793.
- Authors
- Holmström, J., Holweg, M., Lawson, B., Pil, F. K., & Wagner, S. M.
- Affiliations
- Aalto University (FI)
- University of Oxford (GB)
- University of Cambridge (GB)
- University of Pittsburgh (US)
- ETH Zurich (CH)
- Corresponding author
- Pil, Frits K.
- Venue
- Journal of Operations Management
- Publisher
- Wiley
- Published
- 2019-12
- Volume
- 65
- Issue
- 8
- Pages
- 728-734
- ISSN
- 0272-6963 (ISSN-L)
- 1873-1317
- OpenAlex
- W2993834601
- Cited by
- 330
- References
- 25
- Citations by year
- 2026: 40 · 2025: 54 · 2024: 86 · 2023: 55 · 2022: 52 · 2021: 32 · 2020: 11
- FWCI
- 17.53
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Licence
- Locations
- Journal of Operations Management (publishedVersion, cc-by-nc-nd)
- Apollo (University of Cambridge) (submittedVersion, cc-by-nc-nd)
- Repository for Publications and Research Data (ETH Zurich) (submittedVersion, cc-by-nc-nd)
- Aaltodoc (Aalto University) (submittedVersion, cc-by-nc-nd)
- Apollo (cc-by-nc-nd)
- ETH Zürich Research Collection
- Topics
- Physical Sciences › Engineering › Industrial and Manufacturing Engineering › Digital Transformation in Industry
- Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Product Development and Customization
- Social Sciences › Business, Management and Accounting › Strategy and Management › Sustainable Supply Chain Management
- Keywords
- digitalization, supply chain management, operations management, additive manufacturing, digital artifacts, digital twin, inter-organizational processes, theory extension
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