Cited by 2,753Virtual Reality Applications and ImpactsCultural Studies and PostmodernismAugmented Reality Applications

Metaverse beyond the hype: Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy

Open access
Dwivedi, Yogesh K., Hughes, Laurie, Baabdullah, Abdullah M., Ribeiro-Navarrete, Samuel, Giannakis, Mihalis, Al-Debei, Mutaz M., Dennehy, Denis, Metri, Bhimaraya +34 more·2022·International Journal of Information Management

Abstract

The metaverse has the potential to extend the physical world using augmented and virtual reality technologies allowing users to seamlessly interact within real and simulated environments using avatars and holograms. Virtual environments and immersive games (such as, Second Life, Fortnite, Roblox and VRChat) have been described as antecedents of the metaverse and offer some insight to the potential socio-economic impact of a fully functional persistent cross platform metaverse. Separating the hype and “meta…” rebranding from current reality is difficult, as “big tech” paints a picture of the transformative nature of the metaverse and how it will positively impact people in their work, leisure, and social interaction. The potential impact on the way we conduct business, interact with brands and others, and develop shared experiences is likely to be transformational as the distinct lines between physical and digital are likely to be somewhat blurred from current perceptions. However, although the technology and infrastructure does not yet exist to allow the development of new immersive virtual worlds at scale - one that our avatars could transcend across platforms, researchers are increasingly examining the transformative impact of the metaverse. Impacted sectors include marketing, education, healthcare as well as societal effects relating to social interaction factors from widespread adoption, and issues relating to trust, privacy, bias, disinformation, application of law as well as psychological aspects linked to addiction and impact on vulnerable people. This study examines these topics in detail by combining the informed narrative and multi-perspective approach from experts with varied disciplinary backgrounds on many aspects of the metaverse and its transformational impact. The paper concludes by proposing a future research agenda that is valuable for researchers, professionals and policy makers alike.

Verified 2026-10-06 · 21 references not checked yet

AI snapshot

Written from a shortened version of the paper’s full text (it is longer than we read).

TL;DR

This multi-perspective article synthesizes invited expert views on the metaverse’s emerging opportunities, challenges, and research agenda across marketing, retail, tourism, education, operations, law, governance, and security. It argues the metaverse may be transformational, but current technology and infrastructure cannot yet support a fully functional persistent cross-platform metaverse, and governance, privacy, safety, and legal issues remain unresolved.

Key findings

  • The metaverse is framed as a potentially transformative extension of the internet across sectors including marketing, education, healthcare, tourism/hospitality, retail, advertising, operations, and supply chains, but the paper states the technology and infrastructure do not yet exist to develop new immersive virtual worlds at scale.
  • Governance, security, privacy, and legal concerns are central: contributions discuss data security, biometric tracking, harassment, cybercrime, avatar personality/property rights, cross-border regulation, and the need for layered governance. CCDH researchers posing as minors on Oculus and VR Chat reported users were “exposed to abusive behaviour every seven minutes,” including bullying, sexual content, racism, threats of violence, and grooming of minors; Statista 2021 listed addiction to simulated reality, privacy, and mental health issues as key dangers.
  • Economic projections cited include a metaverse market of US$48 billion in 2020 predicted to reach US$829 billion in 2028, a US$1 trillion annual revenue opportunity, over US$10 billion in venture capital funding in the first ten months of 2021, and US$320 million raised by Yuga Labs from 55,000 virtual plots of land. Other cited figures include Bloomberg Intelligence’s US$800 billion market opportunity by 2024 and Morgan Stanley’s US$56 billion virtual luxury goods market by 2030.
  • The paper proposes a future research agenda organized around governance, security and safety; behavioural and social implications; operations, commerce and marketing; health and education; and negative impacts of the metaverse.

Methods

  • Design: a multi-perspective narrative approach combining invited expert contributions, following prior multi-perspective work in information systems; the paper states the contributions are largely presented in unedited form.
  • Data/sample: 20 invited contributions from experts with varied disciplinary backgrounds, covering topics such as blockchain, law, governance, marketing, retail, tourism, hospitality, education, operations, supply chain, advertising, and ephemerality.
  • Analysis: thematic synthesis in the discussion section, development of a conceptualization of the metaverse, and proposal of a future research agenda; no primary empirical data, sample, or statistical analysis is reported for the article as a whole.

Limitations

  • Stated: the metaverse is embryonic, definitions are not agreed upon, and the technology/infrastructure for a fully functional persistent cross-platform metaverse does not yet exist at scale.
  • Stated: the unedited expert-contribution format produces a “perceived unevenness of the logical flow,” and some contributions raise more questions than they answer.
  • Evident from the text: the article is a narrative/editorial synthesis rather than an empirical test, so impact claims are prospective; many market and risk figures rely on industry, consultancy, or media sources rather than primary research.

Model-written summary. Check it against the paper before relying on it.

Integrity signals

Registry

Crossref · 10.1016/j.ijinfomgt.2022.102542

Cites

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Statistics

Nothing to recompute.

Claims the paper makes

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  • Premisecitation

    Studies have identified significant areas of concern relating to ethics, data security, regulation, safety as well as the potential detrimental psychological impact for vulnerable members of society.

    “Studies have identified significant areas of concern relating to ethics, data security, regulation, safety as well as the potential detrimental psychological impact for vulnerable members of society (Lee & L.-H, 2021).”
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  • Premisecitation

    Within existing areas of the metaverse, users are reporting increasing levels of offensive and undesirable behaviours including harassment of users, sexualisation of avatar interactions, data exploitation and un-regulated gambling.

    “Within existing areas of the metaverse, users are reporting increasing levels of offensive and undesirable behaviours including: harassment of users, sexualisation of avatar interactions, data exploitation and un-regulated gambling (Aei, 2022).”
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    In addition to personal data and financial data, perpetrators in the metaverse can also target crypto-assets.

    “For instance, in addition to personal data and financial data, perpetrators in the metaverse can also target crypto-assets (Merre, 2022).”
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  • Premisecitation

    Global regulations such as the EU's GDPR are insufficient to regulate privacy issues in the metaverse.

    “Global regulations such as the European Union's (EU) General Data Protection Regulation (GDPR) are insufficient to regulate privacy issues in the metaverse (Creamer Media Engineering News, 2022).”
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  • Premisecitation

    A large proportion of consumers take actions such as turning off the location tracking feature to protect highly private and sensitive information.

    “For instance, to protect highly private and sensitive information, a large proportion of consumers take actions such as turning off the location tracking feature (Kshetri, 2021).”
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    Findingcitation

    The simulated experience has been shown to relate to engagement, enjoyment, and satisfaction, and in turn purchase intention.

    “The simulated experience has been shown to relate to engagement, enjoyment, and satisfaction, and in turn purchase intention (Papagiannidis et al., 2013(Papagiannidis et al., , 2014)).”
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    Premisecitation

    US-based Yuga Labs raised a reported $320 m from the sale of 55,000 virtual plots of land within the other side metaverse, crashing the Ethereum network in the process.

    “US-based Yuga Labs, the creator of the Bored Ape franchise has recently raised a reported $320 m from the sale of 55,000 virtual plots of land within the other side metaverse, crashing the Ethereum network in the process (Nasdaq.com, 2022).”
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    Premisecitation

    The literature seems to have generally offered an implications-based perspective on many aspects of the metaverse where studies have analysed the transformational impact from institutional and societal viewpoints, highlighting both challenges and undesirable impacts on users.

    “The literature seems to have generally offered an implicationsbased perspective on many aspects of the metaverse where studies have analysed the transformational impact from institutional and societal viewpoints, highlighting both challenges and undesirable impacts on users (Fernandez & Hui, 2022;Lee & L.-H, 2021;Robertson, 2022).”
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    Interpretationcitation

    For individuals that choose to interact with the metaverse in the future, the seamless nature of the transition between physical and virtual and the multimodal enhancement of our experiences and interactions opens an endless scope of possibilities, many of which perhaps beyond our current comprehension.

    “For individuals that choose to interact with the metaverse in the future, the seamless nature of the transition between physical and virtual and the multimodal enhancement of our experiences and interactions, opens an endless scope of possibilities, many of which perhaps beyond our current comprehension (Dick, 2021;Mystakidis, 2022).”
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    Interpretationreasoning

    The metaverse can help to solve discrimination and social inequalities.

    “The metaverse can help to solve discrimination and social inequalities (e.g., country, appearance, gender, and skin colour).”
    Quote in the paperNot a substantial claim
    • Rests on an assumption: In the metaverse, infinite item production and resources are possible.
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    Premisecitation

    The metaverse has been described as a new iteration of the internet that utilises VR headsets, blockchain technology and avatars within a new integration of the physical and virtual worlds.

    “The metaverse has been described as a new iteration of the internet that utilises VR headsets, blockchain technology and avatars within a new integration of the physical and virtual worlds (Lee et al., 2021a;The Verge, 2021).”
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    Premisecitation

    A recent report published by Statista in 2021 highlighted the key dangers of the metaverse and listed addiction to simulated reality, privacy and mental health issues as the key concerns amongst internet users worldwide.

    “A recent report published by Statista in 2021 highlighted the key dangers of the metaverse and listed: addiction to simulated reality, privacy and mental health issues, as the key concerns amongst internet users worldwide (Statista,202)).”
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    Premisecitation

    Roblox and Fortnite have been described as precursors to the metaverse.

    “Other 3D interactive platforms such as Roblox and Fortnite have also be described as precursors to the metaverse, where the functionality allows users to create avatars and interact with other gamers within their own virtual universe (Damar, 2021).”
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    Premisecitation

    Episodic memory, intrinsic motivation, and theory of mind are important features for immersive conversations with NPCs.

    “More specifically, episodic memory, intrinsic motivation, and theory of mind are important features (Park & Kim, 2022a).”
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    Premisecitation

    The new metaverse concept as outlined by Mark Zuckerberg describes an integrated immersive ecosystem where the barriers between the virtual and real worlds are seamless to users, allowing the use of avatars and holograms to work, interact and socialise via simulated shared experiences.

    “The new metaverse concept as outlined by Mark Zuckerberg, describes an integrated immersive ecosystem where the barriers between the virtual and real worlds are seamless to users, allowing the use of avatars and holograms to work, interact and socialise via simulated shared experiences (Meta 2022).”
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    Premisecitation

    Second Life has been described as an antecedent of the metaverse.

    “Linden Lab's multimedia platform -Second Life -that was launched in 2003, allows users to create and control avatars and socially interact within a virtual world, has been described as an antecedent of the metaverse (Gent, 2022;Ludlow & Wallace, 2007).”
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    Premisecitation

    The launch of Horizon Worlds in 2021 by Meta Platforms and the vision of how the metaverse could potentially shape many aspects of how we work and socialise has engendered an increasing level of questioning and debate from academics and practitioners on the numerous societal implications for many people worldwide.

    “The launch of Horizon Worlds in 2021 by Meta Platforms and the vision of how the metaverse could potentially shape many aspects of how we work and socialise, has engendered an increasing level of questioning and debate from academics and practitioners on the numerous societal implications for many people worldwide (Fernandez & Hui, 2022).”
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    Interpretationreasoning

    Because the metaverse is based on virtual goods, there is high asset volatility.

    “However, because the metaverse is based on virtual goods, there is high asset volatility.”
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    Premisecitation

    The recent announcement that Italy's top soccer division will be screening AC Milan vs Fiorentina within the Nemesis metaverse, allowing fans to interact within the Serie A virtual room, highlights the emerging adoption and transformative potential of metaverse technologies.

    “The recent announcement that Italy's top soccer division will be screening AC Milan vs Fiorentina within the Nemesis metaverse, allowing fans to interact within the Serie A virtual room (Reuters, 2022), highlights the emerging adoption and transformative potential of metaverse technologies.”
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    Premisecitation

    Researchers for The Centre for Countering Digital Hate (CCDH) recently posed as minors, spending hours on Oculus and VR Chat within Meta Platforms metaverse finding that users were exposed to abusive behaviour every seven minutes, including instances of bullying, presentation of graphical sexual content, racism, threats of violence and grooming of minors.

    “Researchers for The Centre for Countering Digital Hate (CCDH) recently posed as minors, spending hours on Oculus and VR Chat within Meta Platforms metaverse finding that users were:”
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    Premisecitation

    Prior research has suggested that criminals target sources of value.

    “Prior research has suggested that criminals target sources of value (Kshetri, 2005).”
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    Interpretationreasoning

    The metaverse reduces competition and promotes common interests.

    “Unlike opportunity cost in the real world, the metaverse reduces competition and promotes common interests.”
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    • Rests on an assumption: In the metaverse, infinite item production and resources are possible.
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    Premisecitation

    People have multiple personas and express themselves in various ways depending on the group or situation.

    “People have multiple personas and express themselves in various ways depending on the group or situation (Park & Kim, 2022a).”
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    Premisecitation

    Human behaviour such as cybercrime is driven by different forms of intrinsic and extrinsic motivations.

    “Broadly speaking, human behaviour such as cybercrime is driven by different forms of intrinsic and extrinsic motivations (Lindenberg, 2001).”
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    Interpretationnone given

    The problem of distribution of responsibility and liability between platform operators and users is becoming ever more challenging for social and ecommerce platforms.

    “Generally, the problem of distribution of responsibility and liability between platform operators and users is becoming ever more challenging for social and ecommerce platforms.”
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    Premisecitation

    New sensors in the device will allow the user's virtual avatar to maintain eye contact and reflect facial expressions.

    “New sensors in the device will allow the user's virtual avatar to maintain eye contact and reflect facial expressions (Bonifacic, 2021).”
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    Premisecitation

    The metaverse can stimulate individuals and create a new digital society which can have far-reaching structural impacts on our current society.

    “The metaverse can stimulate individuals and create a new digital society which can have far-reaching structural impacts on our current society (Fernandez & Hui, 2022).”
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    Premisecitation

    In an immersive virtual setting, it could be possible to manipulate users and cause them physical harm.

    “In an immersive virtual setting, it could be possible to manipulate users and cause them physical harm (Alspach, 2022).”
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    Interpretationreasoning

    The measurement can help target users with ads and influence them to buy product.

    “The measurement can help target users with ads and influence them to buy product.”
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    Interpretationnone given

    Virtual reality and augmented reality have the potential to change the economy and society more than the internet once did.

    “Virtual reality and augmented reality have the potential to change the economy and society more than the internet once did.”
    Quote in the paperNot a substantial claim
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    Interpretationreasoning

    Meta can give this information to advertisers, which can help the latter measure users' attention more accurately.

    “Meta can give this information to advertisers, which can help the latter measure users' attention more accurately.”
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    Interpretationreasoning

    Such challenges arise due to the newness and complexity of the metaverse and the multisensory environment, which can lead to more adverse impacts on users and victims in case of privacy violations and security breaches.

    “Such challenges arise due to the newness and complexity of the metaverse and the multisensory environment, which can lead to more adverse impacts on users and victims in case of privacy violations and security breaches.”
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    Premisecitation

    Chinese hackers have fought cyberwars with Taiwanese, Indonesian, Japanese, and US hackers.

    “For instance, Chinese hackers have fought cyberwars with Taiwanese, Indonesian, Japanese, and US hackers (Kshetri, 2021) and with the possibility of the emergence of western and Chinese metaverses (Day, 2022), an intriguing avenue for future research is to examine the effect of the metaverse on such wars.”
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    Premisecitation

    Persistence of virtual surroundings is an essential prerequisite for the recognition of virtual property concept in US-law, even if this is less the case in Roman-Germanic law systems.

    “Persistence of virtual surroundings is an essential prerequisite for the recognition of virtual property concept in US-law (Erlank, 2015(Erlank, , p. 2528)), even if this is less the case in Roman-Germanic law systems (Erlank, 2012, p. 218).”
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    Premisecitation

    An important aspect of cyberwarfare is that some ideological hackers that are intrinsically motivated and driven by obligation to the community and their nations may engage in cyber wars against nations that are viewed as adversaries.

    “As suggested by prior research, an important aspect of cyberwarfare is that some ideological hackers that are intrinsically motivated and driven by obligation to the community and their nations may engage in cyber wars against nations that are viewed as adversaries (Kshetri, 2005).”
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    Interpretationreasoning

    Companies thus have more incentives to collect user data and share such data with third parties which can be used for profiling to deliver customized advertising.

    “Companies thus have more incentives to collect user data and share such data with third parties which can be used for profiling to deliver customized advertising.”
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    • Rests on an assumption: VR headsets can collect more and richer data about users compared to traditional screens.
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    Interpretationreasoning

    Since the metaverse is boundaryless and thus is not divided into individual countries, it is not clear how the GDPR's clauses dealing with transfer and processing of data outside the EU can be applied.

    “For instance, since the metaverse is boundaryless and thus is not divided into individual countries, it is not clear how the GDPR's clauses dealing with transfer and processing of data outside the EU can be applied.”
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    Premisecitation

    VR headsets and AR headset can be hacked, which may lead to physical harms to victims.

    “For instance, VR headsets, which are a gateway to user data, and AR headset can be hacked (Creamer Media Engineering News, 2022), which may lead to physical harms to victims.”
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    Premisecitation

    Intrinsic motivation is linked with interest and enjoyment from some activities.

    “Intrinsic motivation is linked with interest and enjoyment from some activities (Deci & Ryan, 1985).”
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    Premisecitation

    An insecure design that lacks such systems and needed security to defend against specific attacks cannot be fixed just by implementing the systems perfectly.

    “A key concern is that an insecure design that lacks such systems and needed security to defend against specific attacks, cannot be fixed just by implementing the systems perfectly (OWASP, 2021a).”
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    Interpretationreasoning

    Augmented reality and virtual reality have a similar potential as artificial intelligence to disrupt legal categories as the legal distinction of tangible and virtual objects and concept of personality may change.

    “Augmented reality and virtual reality have a similar potential as artificial intelligence to disrupt legal categories as the legal distinction of tangible and virtual objects and concept of personality may change.”
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    Premisecitation

    The metaverse can provide a US$1 trillion annual revenue opportunity in the near future.

    “Likewise, a study of digital currency investing services company Grayscale Investments noted that the metaverse can provide a US$1 trillion annual revenue opportunity in the near future (Robertson, 2021).”
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    Premisecitation

    The ubiquity of the virtual platform makes it difficult, if not impossible, for national legal systems to control and sanction effectively forbidden behaviour in virtual social surroundings.

    “An interesting general aspect in this context is the ubiquity of the virtual platform which makes it difficult, if not impossible, for national legal systems to control and sanction effectively forbidden behaviour in virtual social surroundings (Koos, 2022, pp. 43-44).”
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    Premisecitation

    Meta announced that it was working on a high-end VR headset Project Cambria, which will have capabilities that are not possible with headsets currently being used.

    “To take an example, Meta (Facebook) announced that it was working on a high-end VR headset Project Cambria, which will have capabilities that are not possible with headsets currently being used.”
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    Interpretationreasoning

    The underlying technologies of the metaverse can provide unique and innovative ways for adversaries to launch new types of cyberattacks such as hacking of VR and AR headsets that are of less concern in the current Internet.

    “The underlying technologies of the metaverse can provide unique and innovative ways for adversaries to launch new types of cyberattacks such as hacking of VR and AR headsets that are of less concern in the current Internet.”
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    Interpretationreasoning

    Extrinsically motivated cybercriminals are more likely to target networks of companies with higher digitization of values, which provide higher potential financial incentives.

    “Extrinsically motivated cybercriminals are more likely to target networks of companies with higher digitization of values, which provide higher potential financial incentives.”
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    Premisecitation

    Over US$10 billion in venture capital funding went to the metaverse in first ten months of 2021.

    “Over US$10 billion in venture capital funding went to the metaverse in first ten months of 2021 (Kunthara, 2021).”
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    Premisecitation

    Economic theory suggests that external rewards, such as financial incentives drive human behaviour.

    “Regarding extrinsic motivations, economic theory suggests that external rewards, such as financial incentives drive human behaviour (Frey, 1997).”
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    Premisecitation

    The market size of the metaverse was US$48 billion in 2020, predicted to reach US$829 billion in 2028.

    “According to Market research and consulting company Emergen Research, the market size of the metaverse was US$48 billion in 2020, which is predicted to reach US$829 billion in 2028 (Emergen Research, 2021).”
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    Premisecitation

    Custom protocols are often used for accounts in crypto-exchanges, which are often based on a non-blockchain system.

    “Custom protocols are often used for accounts in crypto-exchanges, which are often based on a non-blockchain system (Novikov, 2018).”
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    Premisecitation

    Meta has stated that the company currently does not share eye-tracking data with advertisers.

    “Meta has stated that the company currently does not share eye-tracking data with advertisers.”
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      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Embedded systems security can help protect IoT, VR, AR, and other metaverse technologies from malicious behaviours.

    “Embedded systems security can help protect the Internet of things (IoT), virtual reality (VR), augmented reality (AR), and other metaverse technologies from malicious behaviours (Madou, 2022).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Madou, 2022

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Insecure design was identified as a new category for 2021 in the OWASP Top 10.

    “In the Open Web Application Security Project (OWASP) Top 10, which is a standard awareness document for developers and web application security representing a broad consensus about the most critical security risks to web applications (OWASP, 2021b), insecure design was identified as a new category for 2021.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites OWASP, 2021b

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationreasoning

    This could generate conflicts amongst parents and develop anxiety within the familiar environment.

    “This could generate conflicts amongst parents and develop anxiety within the familiar environment.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Interpretationreasoning

    Improved performance of avatar movement and environment rendering enables users to better self-express, build social identities, and develop online communities, resulting in enhanced user engagement.

    “For example, the improved performance of avatar movement and environment rendering enables users to better self-express themselves, build social identities, and even develop online communities together with other users in the metaverse, resulting in an enhanced user engagement in the metaverse.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation

    Investing in a presence within a virtual world allows Nike to interact with potential and current customers, engage consumers through providing virtual shoes, apparel, and accessories, and build brand equity using gamified events.

    “Investing in a presence within a virtual world allows Nike to interact with potential and current customers, engage consumers through providing virtual shoes, apparel, and accessories, and build brand equity using gamified events (Hollensen et al., 2022).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Hollensen et al., 2022

      Not checked in the free run.

  • May combine two claims.

    Premisecitation

    Recent announcements of metaverse projects, such as Facebook's name change to Meta, remain ambiguous regarding the specific roles of AR vs. VR and sometimes ignore their core differences.

    “However, recent announcements of metaverse projects, such as Facebook's name change to Meta, remain ambiguous regarding the specific roles of AR vs. VR, and they sometimes seem to ignore their core differences and confound the capabilities and goals of these technologies (Kraus et al., 2022).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Kraus et al., 2022

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationnone given

    The metaverse affords immersive co-experiences where people embody interactions that break the blurring lines between real and virtual reality.

    “Different from traditional online interactive environments, the metaverse affords immersive co-experiences where people embody interactions that break the blurring lines between real and virtual reality.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    The metaverse is likely to create generational conflicts within families.

    “The metaverse is likely to create generational conflicts within families.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    The combination of technological and social drivers has resulted in a massive wave of interest in the metaverse from governments, companies, and individuals.

    “The combination of technological and social drivers has resulted in a massive wave of interest in the metaverse from governments, companies, and individuals.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationnone given

    Firms can link brands in both locations, with the opportunity to create synergies between virtual and real worlds.

    “Firms can link brands in both locations, with the opportunity to create synergies between virtual and real worlds.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S4 (based).

    Interpretationnone given

    The metaverse has the potential to improve access to and experience of services in sectors such as education, healthcare, and culture.

    “The metaverse has the potential of improving the access and experience of several services in sectors such as education, healthcare, and culture.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Interpretationreasoning

    Metaverse users can extend their physical life experiences and present themselves in embodied avatars to engage in community meetings, concerts, parties, art showings, sports events, sightseeing, and travel.

    “Specifically, metaverse users can extend their physical life experiences and present themselves in embodied avatars to engage in community meetings, concerts, parties, art showings, sports events, sightseeing, and travel.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationreasoning

    The development of the metaverse is a natural extension of the platform economy and has the potential for even more life-changing consequences.

    “The development of the metaverse can only be seen as a natural extension of the platform economy with the potential for even more life changing consequences.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Interpretationreasoning

    If we start preferring a virtual life, our real and less idealized life might appear miserable, negatively affecting our self-esteem and confidence.

    “However, if we start preferring a virtual life, our real and less idealized life might appear miserable, negatively affecting our self-esteem and confidence.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based).

    Interpretationnone given

    Marketers will find a plethora of opportunities to engage and connect with customers and other stakeholders in a metaverse through XR.

    “Marketers will find a plethora of opportunities to engage and connect with customers and other stakeholders in a metaverse through XR.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationreasoning

    In virtual reality, the deviation from reality can be even more profound than in social media.

    “In Virtual Reality, the deviation from the reality can be even more profound.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationreasoning

    In the metaverse, one can create better-looking, idealized avatars, forgetting the struggles of daily lives.

    “In the metaverse one can come up with better-looking, idealized avatars, forgetting the struggles of daily lives.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    Creating experiences in the metaverse that stimulate all senses would require brain-computer interfaces that do not currently exist.

    “This would require brain-computer interfaces that does not exist at present.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    Users in a holistic VR environment may not even perceive that they are in an artificial environment.

    “Hence, users in a holistic VR environment may not even perceive that they are in an artificial environment.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S4 (based).

    Interpretationreasoning

    With advances in AR and VR, heightened sensory experience in the metaverse may make sexual harassment in the digital world feel real.

    “With the advance in AR and VR technologies, the heightened sensory experience in the metaverse however may make sexual harassment in the digital world feel real.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based).

    Interpretationnone given

    The metaverse is likely to become reality because its development is very difficult to stop.

    “The metaverse is likely to be reality as the development of it is very difficult to stop.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    Organizations that are the most important stakeholders in the metaverse transformation are able to embrace the metaverse to create new business opportunities and be financially profitable.

    “Let us not forget that the organisations that are the most important stakeholders in this transformation, are able to embrace the concept of the metaverse to create new businesses opportunities and be financially profitable (Chayka, 2021).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Chayka, 2021

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    Initial forays into repositioning might be more easily accomplished in a metaverse when compared to the real-world.

    “Furthermore, initial forays into repositioning might be more easily accomplished in a metaverse when compared to the real-world.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    The rapid development and rising adoption of enabling technologies significantly support the vision of the metaverse.

    “The rapid development and rising adoption of enabling technologies, such as cloud computing, broadband access, augmented reality, virtual reality, digital currencies, and NFTs, significantly support the vision of the metaverse (JP Morgan 2022).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites JP Morgan 2022

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationnone given

    Users can be immersed in the metaverse either through AR or through VR, but using both simultaneously is not possible based on logical grounds.

    “Furthermore, we posit that users can be immersed in the metaverse either through AR or through VR but using both AR and VR simultaneously is not possible based on logical grounds.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationnone given

    XR environments such as AR and VR can exist without a metaverse, but any metaverse cannot exist without AR and/or VR.

    “Our view of metaverse also implies that XR environments such as AR and VR can exist without a metaverse, but any metaverse cannot exist without AR and/or VR.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning

    This conception of XR as 'extended reality' is misleading because reality in VR is replaced rather than extended.

    “We argue that this conception of XR is misleading since reality in VR is being replaced rather than extended.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    Value exchange aims to increase someone's well-being and help them lead a better life.

    “Value exchange has as its target to increase someone's well-being and consequently helping someone to lead a better life (Vargo et al., 2008).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Vargo et al., 2008

      Not checked in the free run.

  • May combine two claims.

    Premisecitation

    Even biometrical information such as gaze, gait, and heart rate can be measured, showing a user's psyche and revealing all kinds of personal aspects.

    “Even biometrical information such as gaze, gait, and heart rate can be measured, showing a user's psyche and revealing all kinds of personal aspects (Renaud, Rouleau, Granger, Barsetti, & Bouchard, 2002).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Renaud, Rouleau, Granger, Barsetti, & Bouchard, 2002

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    The rapid development of the platform economy is less life-threatening, less noticed, and less discussed than acute events such as climate change, the pandemic, and the war in Ukraine.

    “Much less life threatening yet life-changing, and thus less noticed and consequently less discussed, is the rapid development of what can be summarized as the platform economy (Field et al., 2021).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Field et al., 2021 source

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    The platform economy provides a governance structure and standards/protocols that facilitate interactions at scale, enabling network effects, and has the potential to change the fundamentals of most markets globally.

    “The platform economy provides a governance structure and a set of standards and protocols that facilitate interactions at scale so that network effects can be unleashed and has the potential to change the fundamentals of most markets at a global scale (Hemans, 2020).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Hemans, 2020

      Not checked in the free run.

  • May combine two claims.

    Premisecitation

    The technical design of a metaverse world shapes users' psychological and motivational states, which may lead to different levels of user engagement and even deviant behaviours.

    “The technical design of a metaverse world shapes users' psychological and motivational states which may lead to different levels of user engagement (Suh et al., (In press)) and even deviant behaviours in the metaverse.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Suh et al., (In press)

      Not checked in the free run.

  • May combine two claims.

    Premisecitation

    The governance presents challenges to regulating the behaviour of users but also to regulating the metaverse.

    “The governance presents challenges to regulating the behaviour of users but also to regulating the metaverse (Ølnes et al., 2017).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Ølnes et al., 2017

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing).

    Interpretationreasoning

    We will face the metaverse quite a lot going forward.

    “it is undeniable that we will face the metaverse quite a lot going forward.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    The world of fashion receives requests for digital outfits for avatars that inhabit various platforms and virtual worlds.

    “In particular, the world of fashion receives requests for digital outfits for our avatars that inhabit various platforms and virtual words, be it Instagram, gaming, the metaverse or TikTok.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Vrbanic, 2022

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Companies are now creating digital products for the metaverse.

    “A recent podcast on the metaverse discussed how companies are now creating digital products for the metaverse (Vrbanic, 2022).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Vrbanic, 2022

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S4 (based).

    Interpretationnone given

    The connection between the real and virtual world results in major governance questions.

    “The connection between the real and virtual world results in major governance questions.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation

    The metaverse encounters governance challenges related to the applicability of the rule of law, national laws, policies, issues of consent and accountability, and private rulemaking.

    “The metaverse encounters governance challenges related to the applicability of the rule of law, national laws, policies, issues of consent and accountability, and private rulemaking (de Zwart & Lindsay, 2010).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites de Zwart & Lindsay, 2010

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning

    The combination of technological and social drivers in the metaverse environment implies that IS researchers are well-positioned to articulate and investigate issues emerging from the metaverse.

    “Third, the combination of technological and social drivers in the metaverse environment implies that IS researchers are well-positioned to articulate and investigate issues emerging from the phenomenon of the metaverse.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationnone given

    Each of the spaces can both encounter and reproduce various kinds of social inequities from our physical world and may create new problems that are hard to foresee.

    “Each of the spaces can both encounter and reproduce various kinds of social inequities from our physical world and may create new problems that are hard to foresee.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation

    Social media has had negative consequences for many users, effects that were difficult to predict at the onset of the social media age.

    “We have seen that social media has had negative consequences for many users (D'Arienzo et al., 2019); effects that were difficult to predict at the onset of the social media age.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites D'Arienzo et al., 2019

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    It has been estimated that 30% of global economic activity could be mediated by digital platforms by 2025.

    “It has been estimated that 30% of global economic activity could be mediated by digital platforms by 2025 (Schenker Jennifer, 2019).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Schenker Jennifer, 2019

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    Children might interact with harmful virtual touchpoints.

    “On the other, children might interact with harmful virtual touchpoints.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based).

    Interpretationnone given

    Future metaverse designs will accommodate all types of XR, regardless of the type of AR or VR.

    “We expect that future metaverse designs will accommodate all types of XR, regardless of the type of AR (from assisted to mixed) or VR (from atomistic to holistic).”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S4 (based).

    Interpretationnone given

    Any meaningful engagement in the metaverse needs to draw on some type of XR environment, such as AR or VR.

    “On the other hand, we posit that any meaningful engagement in the metaverse needs to draw on some type of XR environment, such as AR or VR.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    The issue with innovations is not the innovation itself but the actual use individuals make of it.

    “As for most innovations, the issue is not the innovation per se -which would accelerate good and bad things -but the actual use that individuals makes of such innovation.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    Such disruption is often desired in assisted reality, e.g., for a technician to distinguish a real high voltage cable from an overlaid virtual one.

    “Such a disruption is in fact often desired in assisted realitye.g., it would be problematic if a technician using assisted reality for training purposes was not able to distinguish a real high voltage cable from an overlaid virtual one.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation

    Traditional virtual objects usually have less value than their physical counterparts, but value for NFTs can reach astonishing numbers due to their unique identifiers.

    “Importantly, whereas traditional virtual objects, such as virtual apparel or virtual artwork) usually have less value than their physical counterparts, value for NFTs can reach astonishing numbers due to their unique identifiers (Hofstetter et al., 2022).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Hofstetter et al., 2022

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based).

    Interpretationreasoning

    The sovereignty of countries might be affected as the activities of their constituents take place in the metaverse.

    “Also the sovereignty of countries might be affected as the activities of their constituents take place in the metaverse.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Metaverse users can move freely from one virtual environment to another.

    “They can also move freely from one virtual environment to another (Cheng et al., 2022).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Cheng et al., 2022

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Interpretationcitation

    Artificial intelligence will be churning in the background of a metaverse, generating improvements and constantly learning from the actions of digital doppelgangers and from individual customer interactions.

    “Artificial intelligence (AI) will be churning in the background of a metaverse, generating improvements and constantly learning from the actions of digital doppelgangers (Draper, 2020) and from individual customer interactions.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Draper, 2020 source

      Not checked in the free run.

  • Classified as probably not a substantial claim. May combine two claims.

    Interpretationcitation

    The view that XR use cases are synonymous with the metaverse concept itself is reductionist and does not capture the essence of a metaverse as a fully immersive 3D environment accessible through both VR and AR.

    “We argue that such a view is reductionist and does not capture the essence of a metaverse as a fully immersive three-dimensional environment that can be accessed through both VR and AR (Dionisio et al., 2013).”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Dionisio et al., 2013 source

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    The COVID-19 pandemic has accelerated the digitization of our lives and normalized our communication and interaction within the online environment.

    “The COVID-19 pandemic has accelerated the digitization of our lives and normalized our communication and interaction within the online environment (e.g., social media, virtual community, and else) (Nabity-Grover et al., 2020).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Nabity-Grover et al., 2020 source

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    NFTs allow consumers to acquire, possess, and trade unique virtual artefacts identified through blockchain technology.

    “As previously outlined in the extant literature (Chohan & Paschen, 2021), non-fungible tokens (NFTs) allow consumers to acquire, possess, and trade unique virtual artefacts that are identified through blockchain technology.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Chohan & Paschen, 2021

      Not checked in the free run.

  • May combine two claims.

    Interpretationreasoning

    Building on NFTs allows firms to extend their product portfolios by virtual offers and increase virtual-real world interactions.

    “Building on the capabilities of NFTs allows firms to extend their product portfolios by virtual offers and increase virtual-real world interactions.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    Older people might be left behind by these innovative technologies.

    “On the one hand, older people might be left behind by these innovative technologies.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    Utilitarian and hedonic benefits as well as high augmentation quality increase customer inspiration, which in turn has a positive effect on brand attitudes.

    “For example, Rauschnabel et al. (2019) show that utilitarian and hedonic benefits as well as high augmentation quality increase customer inspiration, which in turn has a positive effect on brand attitudes.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Rauschnabel et al., 2019 source

      Not checked in the free run.

  • Classified as probably not a substantial claim.

    Premisereasoning

    This conceptualization of metaverse goes substantially beyond current postulations in industry and academic literature, which decouple the metaverse from VR and AR and frequently label simple virtual environments as metaverse.

    “Importantly, this conceptualization goes substantially beyond current postulations in industry and the academic literature, which decouple the metaverse from VR and AR and frequently label relatively simple virtual environments such as Decentraland or Roblox as a metaverse.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    The metaverse provides rich data points on temporal and spatial dimensions to the host due to higher immersive user experience, which can be analyzed for real-time targeting and re-targeting.

    “The metaverse provides rich data points on various temporal and spatial dimensions to the host due to a higher immersive user experience, which can be analyzed using advanced analytical tools for targeting and re-targeting prospective customers on a real-time basis.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationreasoning

    Concept testing, prototyping, product design, and A/B testing might be fast tracked at very low cost through metaverse infrastructure.

    “At the same time, concept testing, prototyping, product design, and A/B testing might be fast tracked at very low cost through metaverse infrastructure.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Payment in the metaverse is made through digital wallets, including cryptocurrency.

    “The payment is made through digital wallets, including cryptocurrency (Hollensen et al., 2022).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Hollensen et al., 2022

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    The underlying concepts of digital marketing based on search and display marketing would be applicable in the metaverse.

    “The underlying concepts of digital marketing based on search and display marketing would be applicable in the metaverse.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    The use of avatars will enable people to interact seamlessly in real-time within their social and workplace networks.

    “The use of avatars will enable people to interact seamlessly in real-time within their social and workplace networks.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Premisenone given

    The metaverse mirrors real-world experience in the digital world by using next-generation extended reality (XR) technology.

    “The metaverse mirrors the real-world experience in the digital world by using next-generation extended reality (XR) technology.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    NFTs can be used to secure access to events and include personalized special perks.

    “For instance, NFTs can be used to secure access to events, such as concerts and football games, and they can include personalized special perks such as access to premium content or personal interactions with celebrities (Stelzner, 2022).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Stelzner, 2022

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    Metaverse data includes multiple gestures, including eye and hand movements, which enriches data points for mapping the whole digital customer journey.

    “It includes multiple gestures, including eye and hand movements which enriches the data points for mapping the whole digital customer journey.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing).

    Interpretationreasoning

    The metaverse could enable marketers to transcend the boundary of digital marketing, enabling brands to connect with consumers in many new ways.

    “Whereas the metaverse could enable marketers to transcendent this boundary enabling brands to connect with consumers in many new ways.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Premisenone given

    These organizations have launched metaverse versions of existing products or created new services around immersive experiences.

    “These organizations have launched metaverse versions of the existing products or have created new services around this immersive experience.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationreasoning

    Customer engagement and conversion rates are likely to increase within a metaverse environment with reduced per-customer acquisition cost compared to traditional promotion mediums.

    “Thus, customer engagement and conversion rates are likely to increase within a metaverse environment with a reduced per customer acquisition cost than it takes in other traditional mediums of promotion.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    Everyone in the metaverse platform would see a different avatar of an influencer based on their past browsing, click, and game pattern.

    “Everyone in the metaverse platform would see a different avatar of influencer based on their past browsing, click, and game pattern.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S4 (based). May combine two claims.

    Interpretationreasoning

    The adaptation of consumer behaviour from the popularity of immersive gaming and immersive 360-degree videos shows that the metaverse could be transformational and will prove to be an important immersive platform for digital marketing.

    “The adaptation of consumer behaviour from the popularity of immersive gaming, immersive 360-degree videos, clearly show that the metaverse could be transformational and will prove to be an important immersive platform for digital marketing.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationnone given

    Virtual spaces are predicted to be as close to real as possible and to impact individual and firm efficiency and productivity by overcoming temporal and spatial hurdles.

    “These virtual spaces are predicted to be as close to real as possible and impacting the individual and firm's efficiency and productivity by taking care of temporal and spatial hurdles.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based).

    Interpretationreasoning

    The paradigm shift in sales and marketing brought by digital marketing is now ready for its next phase of disruption-the metaverse.

    “The paradigm shift in sales and marketing brought by digital marketing is now ready for its next phase of disruptionthe metaverse.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Users deploy adblockers to avoid internet-based advertisements.

    “Users deploy adblockers to avoid internet-based advertisements (Chen & Liu, 2022).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Chen & Liu, 2022

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Digital communities make it possible for individuals to take their own social avatars.

    “The digital communities make it possible for individuals to take their own social avatars (Miao et al., 2022).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Miao et al., 2022 source

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationnone given

    Metaverse-based marketing includes digital billboards showing customized product advertisements to different avatars based on their previous digital footprints and orientations.

    “Metaverse-based marketing includes digital billboards, which would show customized product advertisements shown to different avatars based on their previous digital footprints and orientations.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationreasoning

    Metaverse marketing would involve capturing emotions, not just clicks, and gamification in place of banners, leading to better conversion rates and lower consumer acquisition costs.

    “It would involve capturing emotions, not just clicks and gamification in place of banners leading to better conversion rates and lower consumer acquisition costs.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Nike made $3.1 Million of sales in seven minutes for its virtual sneaker initiative.

    “The information available online indicates that Nike made $3.1 Million of sales in seven minutes for this initiative.(Richard Lawler, 2021)”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Richard Lawler, 2021

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based).

    Interpretationreasoning

    The metaverse has the potential for more creative and interactive marketing that can develop engagement levels not possible with current social media and digital marketing.

    “The metaverse for digital marketing has the potential for more creative and interactive marketing that can develop levels of engagement that are not possible with current social media and digital marketing.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationnone given

    Organizations can develop product placements, charge platform membership fees, and monetize by selling NFTs in the metaverse.

    “Organizations can develop product placements, charge platform membership fees, and monetize by selling non-fungible tokens (NFT).”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationnone given

    The metaverse allows the creation of gaming platforms like Roblox and the selling of virtual goods to users.

    “It also allows the creation of gaming platforms like Roblox and the selling of virtual goods to users.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    The metaverse will closely replicate the physical world in terms of expression and movements of avatars participating in the metaverse environment.

    “The metaverse will closely replicate the physical world in terms of expression and movements of their avatar participating in the metaverse environment.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    The metaverse will provide an immersive experience for users who interact with it and engage in exciting content via state-of-art AR-VR tools.

    “The metaverse will provide an immersive experience for users that interact with the metaverse and engage in exciting content via state-of-art AR-VR tools.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    The metaverse is predicted to reach $1 trillion in revenue opportunity.

    “The metaverse is predicted to reach $1 trillion in revenue opportunity (Homes, 2021).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Homes, 2021

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based).

    Interpretationreasoning

    Firms that invest in building equity in a metaverse may leverage these capabilities in a variety of ways.

    “Firms that invest in building equity in a metaverse may leverage these capabilities in a variety of ways.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    Organizations would receive real-time digital footprints, including verbal and non-verbal inputs, in the metaverse.

    “The organizations would receive real-time digital footprints, including verbal and non-verbal inputs.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Digital marketing has revolutionized how customers transact in both B2C and B2B spaces.

    “It has revolutionized the way customers transact not only in the B2C space but also within B2B (Hanlon, 2021;Pandey et al., 2020).”
    Quote in the paperNot a substantial claim0 of 2 sources checked
    • cites Hanlon, 2021

      Not checked in the free run.

    • cites Pandey et al., 2020

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based).

    Interpretationreasoning

    The metaverse has all possibility to emerge as a go-to platform for digital marketing.

    “Hence metaverse has all possibility to emerge as a Go-To platform for digital marketing.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Most users avoid engaging with digital marketing advertisements.

    “Most users avoid engaging with digital marketing advertisements (Barreto, 2013).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Barreto, 2013

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based).

    Interpretationreasoning

    Likes within social media would be replaced by verbal and non-verbal responses, immersive interactions, recommendations, and purchases depending on product/service type.

    “Likes within the social media context would be replaced by verbal and non-verbal responses, immersive interactions, recommendations, and purchases depending on the product/service type.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Louis Vuitton released a digital game called 'Louis the Game' to mark its founder's birthday, asking users to collect birthday candles virtually.

    “The company released a digital game to mark the birthday of their founder and naming it -“Louis the Game” and asked users to join virtually to collect birthday candles by traveling through multiple worlds (Tora Northman, 2021).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Tora Northman, 2021

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based).

    Interpretationnone given

    NFTs as part of a metaverse may dissolve the boundaries between physical and virtual worlds in a similar way that modern omnichannel marketing systems integrate traditional brick-and-mortar distribution channels with online shopping.

    “Importantly, NFTs as part of a metaverse may dissolve the boundaries between physical and virtual worlds in a similar way that modern omnichannel marketing systems integrate traditional brick-and-mortar distribution channels with online shopping.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning

    The dimensions of hardware role, depth of engagement, diversity of user touchpoints, and related data management would require a different approach for marketers in the metaverse.

    “However, the dimensions like the role of hardware, depth of engagement, and diversity of user touchpoints and their related data management would require a different approach for marketers.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    The metaverse simulates real-world scenarios for various firm-customer, firm-employee, firm-regulator, employee-employee, customer-employee, and other peer interfaces by leveraging technology.

    “The metaverse, first mentioned in the novel Snow Crash in 1992, simulates the real-world scenarios for firm-customer, firm-employee, firm-regulator, employee-employee, customer-employee, and other peer interfaces like board or town-hall meetings in the most authentic manner by leveraging the power of technology (Kim, 2021).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Kim, 2021

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    The immersive customer experience has made metaverse-approach-driven platforms engaging and profitable.

    “The immersive customer experience has made such metaverse approach driven platforms engaging and profitable (Balis, 2022).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Balis, 2022

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationcitation

    The metaverse as a concept has been evolving for almost two decades, as seen in platforms like Second Life, Roblox, Fortnite, and Decentraland.

    “The glimpse of metaverse functionalities is seen in platforms like Second Life (launched in 2003), Roblox (2006), Fortnite (2017), and Decentraland (2020).This shows that the metaverse as a concept has been evolving for almost two decades (Balis, 2022).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Balis, 2022

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Interpretationcitation

    Consumers may seamlessly switch between physical and virtual products, artifacts, and environments, and the differences between the virtual self and the physical self may blur.

    “Furthermore, consumers may seamlessly switch between physical and virtual products, artifacts, and environments, and the differences between the virtual self (in the form of a user's avatar) and the physical self may blur (Belk, 2013).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Belk, 2013 source

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    The metaverse platform would become enriched with innovative creations due to the diversity of content creators.

    “The metaverse platform would become enriched with innovative creations due to the diversity of content creators.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    Any form of metaverse affords significant opportunities for a more seamless integration of AI.

    “Furthermore, any form of metaverse also affords significant opportunities for a more seamless integration of AI.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    In digital marketing, the metaverse will enhance the quality and nature of interaction with consumers by combining physical and virtual worlds to offer a captivating virtual experience accessible through VR and AR.

    “In digital marketing, the metaverse will help to enhance the quality and nature of interaction with consumers as it combines the physical and virtual worlds offering a captivating virtual experience that a consumer or user can access and experience through virtual and augmented reality using internet technologies.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationnone given

    Organizations can deliver avatar-based marketing where an influencer as an avatar endorses the brand.

    “The organization can deliver avatar-based marketing where it can have an influencer as an avatar endorsing the brand.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationnone given

    The metaverse allows content creators in gaming, NFTs, entertainment, etc., to monetize their creations by selling to target customers on Web 3.0 metaverse platforms.

    “It allows content creators on gaming, NFTs, entertainment, etc., to monetize their creations by selling to the target customers on Web 3.0 metaverse platforms.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    The importance of AI for digital marketing platforms and consumer interactions has been pointed out in the extant literature.

    “The importance of AI for digital marketing platforms and consumer interactions has indeed been pointed out in the extant literature (Dwivedi et al., 2021a).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Dwivedi et al., 2021a

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Interpretationnone given

    The metaverse will allow setting up a virtual mall and selling both digital and physical goods on the platform.

    “The metaverse will allow you to not only set up a virtual mall but also sell both digital and physical goods on the platform.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationnone given

    The metaverse platform would enable organizations to provide engaging product and service trials using XR technology.

    “The metaverse platform would enable organizations to provide engaging product and service trails using XR technology.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    The opportunities provided by the metaverse are evident from investments by leading organizations such as Alphabet, Meta, Microsoft, and Nvidia.

    “The opportunities provided by metaverse are evident from the investment undertaken by leading organizations such as Alphabet, Meta, Microsoft, and Nvidia (Table 6).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Table 6

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationnone given

    Avatars will be able to produce, own, sell, or invest in virtual items within the metaverse.

    “Avatars will be able to produce, own, sell, or invest in virtual items within the metaverse.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    Transparency on the metaverse platform improves as metrics move beyond clicks and involve complete user involvement in a three-dimensional format.

    “The transparency on the metaverse platform improves as the metrics move beyond clicks and involve complete user involvement in a threedimensional format.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationreasoning

    The number of repeat and unique visitors could be high if a metaverse platform provides a highly engaging and immersive experience.

    “The number of repeat and unique visitors could be high if a particular metaverse platform or world provides a highly engaging and immersive experience.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationnone given

    Advertisers on the metaverse will incentivize users to play a game to earn virtual products and collect data to understand preferences.

    “The advertisers on the metaverse will also incentivize users to play a game to earn virtual products and collect data to understand preferences.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    Consumer interaction with a firm is an important element in building both customer and brand equity, and research has supported the potential of moving these interactions to the virtual sphere through parasocial interaction.

    “Consumer interaction with a firm is an important element in building both customer and brand equity, and research has supported the potential of moving these interactions to the virtual sphere through parasocial interaction (Labrecque, 2014).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Labrecque, 2014 source

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing). May combine two claims.

    Interpretationreasoning

    The metaverse approach would be part of inbound marketing where users are highly engaged, offering significant potential for marketers.

    “This kind of approach through the metaverse would be part of inbound marketing where users would be highly engaged offering significant potential for marketers.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Premisenone given

    The COVID pandemic has forced several conventions, events, and gatherings to move to a virtual route, and virtual mode has become almost second nature for meetings and events.

    “The COVID pandemic has forced several conventions, events, and gatherings to move to a virtual route and in this virtual mode has become almost second nature for meetings and events.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based).

    Interpretationreasoning

    The metaverse will provide the platform for interaction to become a new immersive experience.

    “The metaverse will provide the platform for interaction to become a new immersive experience.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Digital marketing has been the preferred medium of promotion as more customers go online to purchase products and services.

    “Digital marketing has been the preferred medium of promotion as more and more customers are going online to purchase products and services (Dwivedi et al., 2021b).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Dwivedi et al., 2021b

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning

    The potentially disruptive nature of the metaverse, combined with high ambiguities and emerging state, affords a plethora of research avenues.

    “The potentially disruptive nature of what has been termed the metaverse, in combination with the high ambiguities and emerging state of this concept, afford a plethora of research avenues for academia and industry experts.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationreasoning

    Multiple data points of interactions, including verbal and visual, would allow advertisers and agencies to measure digital marketing campaign impact more accurately.

    “The multiple data points of interactions, including verbal and visual, would allow advertisers and advertising agencies to measure the impact of the digital marketing campaign in a more accurate manner.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation

    The metaverse creates and integrates multiple digital experiences, providing a far more immersive user experience than digital marketing, which mainly focuses on tracking and targeting consumers' digital touchpoints.

    “The metaverse creates and integrates multiple digital experiences, which is far more immersive user experience than digital marketing, which mainly focuses on tracking and targeting the consumers digital touchpoints (Hollensen et al., 2022).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Hollensen et al., 2022

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    The two most important benefits of the metaverse as a media platform are its immersiveness and interactivity.

    “The two most important benefits of the metaverse as a media platform are its immersiveness and interactivity.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisenone given

    From a functionalism perspective, the message flows across the structure from activation to persuasion.

    “From a functionalism perspective, the message is what flows (i.e., 'functions') across the structure, from activation to persuasion.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Premisenone given

    Organizations in entertainment, cryptocurrency, e-commerce, advertising, education, and IT have shown keen interest in the metaverse.

    “The organizations doing business in entertainment, cryptocurrency, e-commerce, advertising, education, and information technology have shown keen interest in the metaverse.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    The digital twin has found wide applications in automotive, e-commerce, healthcare, manufacturing, and logistics.

    “The digital twin has found wide applications in industries like automotive, e-commerce, healthcare, manufacturing, and logistics (Liu et al., 2021).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Liu et al., 2021

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Premisenone given

    Meta has developed haptic gloves that provide different sensations based on actions in the metaverse.

    “Meta has developed haptic gloves, which provide different sensations based on the actions in the metaverse.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Premisenone given

    NFTs have become popular on the metaverse.

    “Non-fungible tokens (NFTs) have become popular on metaverse.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationnone given

    Some users might choose to skip interaction or prefer less interaction, while others might want to interact with messages and products.

    “Though some users might choose to skip the interaction (per media appropriateness) or prefer to have less interaction, others might want to interact with the messages and products.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Premisenone given

    The digital twin, a replica of actual operations in virtual form, helped organizations minimize cost, accidents, optimize planning, and resource allocation.

    “The digital twin, which is a replica of actual operations in virtual form, helped organizations minimize cost, accidents, optimized planning, and resource allocation.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    The challenging part would be educating traditional organizations about the potential and utility of advertising on the metaverse platform.

    “The challenging part would be educating these traditional organizations about the potential and utility of advertising their products and services on the metaverse platform.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    Interactivity of the metaverse can offer advertisers a wide set of communication options through unlimited possibilities to create things that can be 'interactable.'

    “Interactivity of the metaverse can also offer advertisers a wide set of communication options through its unlimited possibilities to create things that can be 'interactable.'”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationcitation

    Immersiveness can offer excellent opportunities for advertisers to steer media users' attention to their message, though it is not always sought by users.

    “Though immersiveness is not always sought for by media users (this is explained by the concept of 'media appropriateness'; Rice, 1993), it can offer excellent opportunities for advertisers to steer the media users' attention to their message.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Rice, 1993

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationreasoning

    The same relationship between number of content creators and number of offerings will apply to metaverse platforms.

    “The same will apply to metaverse platforms.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    Revenue generated through advertising is critical for the growth of mass media platforms unless they are fully subscription-based or ads are not permitted.

    “As is with any mass media platform, unless they are fully subscription-based or ads are not permitted, the revenue generated through advertising is undeniably critical for the platform's growth.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    The attribution model is used to decide digital advertising spend on different publisher sites.

    “The attribution model is used to decide the digital advertising spend on different publisher sites (Ghose & Todri-Adamopoulos, 2016).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Ghose & Todri-Adamopoulos, 2016

      Not checked in the free run.

  • May combine two claims.

    Premisecitation

    Digital marketing has been constrained due to the haptic aspect, and several organizations have tried to fill the gap with vicarious haptic effects.

    “Digital marketing has been constrained due to the haptic aspect and several organizations have tried to fill the gap with vicarious haptic effects (Luangrath et al., 2022).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Luangrath et al., 2022

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    The metaverse environment is a complex interplay of XR technologies, 5G broadband, cloud services, machine learning, hardware wearables, operating systems, and software tools.

    “The metaverse environment is a complex interplay of XR technologies, fifth-generation (5 G) broadband network, cloud services, machine learning, and hardware wearables besides operating systems and software tools (Hollensen et al., 2022).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Hollensen et al., 2022

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationreasoning

    There is sufficient scientific evidence that immersive content in a virtual environment is more likely to be enjoyable and engaging, leading to more positive advertising outcomes than less-immersive media, so ads in the metaverse would also be effective.

    “As there is sufficient scientific evidence demonstrating that immersive content in a virtual environment is more likely to be enjoyable and engaging, which leads to more positive advertising outcomes than other less-immersive media, one might presume that ads in the metaverse would also be effective.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S4 (based). May combine two claims.

    Interpretationnone given

    Organizations are keen to leverage metaverse opportunities but are confused about the implementation framework in a specific industry.

    “The organizations are keen to leverage the opportunities and power of metaverse, but there is confusion regarding the implementation framework in a specific industry.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    Concurrency of virtual interactions with objects and other people can create a sense of 'now.'

    “First, concurrency of virtual interactions with objects and other people can create a sense of 'now.'”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Sustainability is a priority for individuals, corporations, and governments alike.

    “Sustainability is a priority for individuals, corporations, and governments alike (Whittaker et al., 2021).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Whittaker et al., 2021

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    New attribution models for the metaverse are needed because this has not featured in extant literature.

    “There is a need to devise new attribution models for metaverse as to date this has not featured in the extant literature.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based).

    Interpretationreasoning

    Defining something that doesn't exist involves speculating and imagining, which are inevitably subjective.

    “Defining something that doesn't exist involves speculating and imagining which are inevitably subjective.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationnone given

    Resource management of these technologies may become challenging for organizations.

    “At times, the resource management of these technologies may become challenging for organizations.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    The growing popularity of the metaverse is fueling the growth of NFT sales.

    “The growing popularity of metaverse is also fueling the growth of sale of NFTs.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based).

    Interpretationnone given

    Content creators will need to be familiar with XR technology to leverage these techniques for content creation within metaverse platforms.

    “Content creators will need to be familiar with XR technology to leverage these techniques for content creation within metaverse platforms.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    A healthy ecosystem where supply of and demand for user attention balance can help a media platform flourish.

    “A healthy ecosystem where the supply of the opportunities for user attention (e.g., OTS: Opportunity to See) and the demand for user attention can help a media platform flourish.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation

    When users feel present in the virtual world, they can feel more connected to the product and process the message more effectively.

    “When users feel as if they are present in the virtual world, they can feel more connected to the product and process the message more effectively (Kim, Ahn, Kwon, & Reid, 2017).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Kim, Ahn, Kwon, & Reid, 2017

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationreasoning

    The haptic constraint was resolved in the metaverse.

    “This constraint was resolved in the metaverse.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisenone given

    The metaverse uses high-speed internet along with XR technologies.

    “It uses high speed internet along with XR technologies.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationnone given

    For media users, a contact can be a source of information, entertainment, or irrelevant annoyance.

    “For media users, it can be a source of information, entertainment, or irrelevant annoyance.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationreasoning

    The metaverse will provide revenue-based incentives to freelance content creators to attract them to their platform.

    “The metaverse will provide revenue-based incentives to freelance content creators for attracting them to their platform.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing).

    Interpretationreasoning

    Within an interoperable metaverse, advertising should also be interoperable, including message interoperability across different metaverse platforms.

    “Within the metaverse that is interoperable, advertising should be also interoperable.This is not just about an issue of scalability in terms of size but also about the 'message interoperability' across different metaverse platforms.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationreasoning

    When a user revisits the same place after a few hours and finds a store or embodied brand objects no longer exist and have been replaced, the user might feel the place unfamiliar and strange, and feel a loss of connection to the brand.

    “When a user revisits the same place after a few hours and finds that a store or the embodied objects representing a brand no longer exist and have been replaced by others, the user might feel the place unfamiliar and strange, and feel a loss of connection to the brand.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Premisenone given

    Through platforms like Roblox and Fortnite, the gaming industry has taken the lead in the metaverse domain.

    “Through its platforms like Roblox and Fortnite, the gaming industry has taken the lead in the metaverse domain.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationreasoning

    A company may face difficulties in getting the requisite number of trained people to harness the full potential of the metaverse.

    “The company may face difficulties in getting the requisite number of trained people to harness the full potential of the metaverse.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based).

    Interpretationreasoning

    This has brought the metaverse many notches closer to reality.

    “This has brought metaverse many notches closer to reality.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    Metaverse platforms would have access to all attendee biometric information, including email, phone number, location, gender, facial expressions, eye movement, hand gestures, and other information.

    “Metaverse platforms would have access to all attendee biometric information, including their email, phone number, location, gender, facial expressions, eye movement, hand gestures, and other information.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    The attention economy, where attention acts as the pricing factor, moves the current media world, and successful contacts with advertising content motivate advertisers to buy spaces, maintaining the media economy.

    “This 'attention economy' where attention acts as the pricing factor in the economic system moves the current media world; and the successful contacts with advertising content which motivate the advertisers to flock to buy the spaces have been the basis for maintaining the media economy (Tassi, 2018).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Tassi, 2018

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    The breadth and depth of interactions users can have with a place or object in the metaverse would increase perceived interactivity of the experience.

    “For interactivity, the breadth and depth of the interactions the users can have with a place or an object in the metaverse would increase the perceived interactivity of the experience.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    Metaverse advertising would need to be prepared for interactive moments because many users would expect it to be interactive due to the nature of the virtual environment.

    “Metaverse advertising would need to be prepared for that moment, because many users would expect it to be interactive due to the nature of the space (i.e., virtual environment).”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Defining the metaverse is a paradoxical task because it has not yet fully been realized.

    “Ironically, what needs to be understood initially is that defining the metaverse is a paradoxical task because it has not yet fully been realized (Ravenscraft, 2021).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Ravenscraft, 2021

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing).

    Interpretationreasoning

    The metaverse platform would need to develop partnerships with multiple complementary service providers because it may be challenging for a single organization to offer all services.

    “The metaverse platform would need to develop partnerships with multiple service providers.These would be complementary service providers (hardware or software or both), as it may be challenging for a particular organization to offer all the services by themselves.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Premisenone given

    From a structuralism perspective, the players in the advertising field are the media, brands, and media users.

    “From a structuralism perspective, the players in the advertising field are the media (for mediation), brands (identifiable sponsors), and media users (receivers).”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisenone given

    Across academic and non-academic literature, a common set of attributes can be found in definitions of the metaverse.

    “Across academic and non-academic literature, a common set of attributes can be found in the definitions of the metaverse.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing).

    Interpretationnone given

    A user's attention at the place/moment where an advertiser placed an ad becomes a 'contact' or 'touch' point for interaction.

    “Therefore, a user's attention that happens at the place/moment where/when the advertiser placed an ad becomes a 'contact' or a 'touch' point for interaction.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Premisenone given

    The more content creators associated with a platform, the higher the number of offerings across domains, as seen with Android and iOS.

    “It has been seen that the more the number of content creators are associated with a platform, the higher are the number of offerings across domains, for example -Android and iOS.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisereasoning

    Common elements shared by different definitions of advertising are that it is a mediated process, targeted to a defined receiver, activated by an identifiable sponsor, with persuasive intent to generate intended responses.

    “the common elements shared by different versions of definitions are that it is 1) a mediated process, 2) targeted to a defined receiver, and 3) it is activated by an identifiable sponsor 4) with persuasive intent to generate the responses intended.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationnone given

    There are challenges in setting qualifiers for partnership agreements and getting the right technology partner, especially when organizations are cautious about long-term contracts.

    “There are challenges in setting qualifiers for partnership agreements and getting the right technology partner, especially when organizations are cautious about entering into long-term contracts.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    GDPR and its equivalents have brought privacy compliance as a key consideration for all organizations.

    “The General Data Protection Regulation (GDPR) and its equivalent in different countries have brought privacy compliance as a key consideration for all organizations (Ghosh, 2018).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Ghosh, 2018

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Interpretationreasoning

    If attention didn't occur, the ad is considered blinded and didn't serve as a contact point.

    “If attention didn't occur, the ad is considered blinded and didn't serve the role of being a contact point.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    A product put in a cart when visiting a metaverse store might provide a sense of urgency to act, like shopping at a local farmers market in person.

    “But a product put in a cart when visiting a metaverse store might provide a sense of urgency to act (i.e., purchase decision), like shopping at a local farmers market in person.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing).

    Interpretationreasoning

    For brands, finding a space in the metaverse to place ads to appeal to user attention would be a natural next step.

    “Therefore, for brands, finding a space in the metaverse to place their ads to appeal to the user attention would be a natural next step.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Premisecitation

    Inferred from Kim (2021), there are seven elements of the metaverse: virtual environments, interactivity, interoperability, immersiveness, continuity, concurrency, and embodied/objects such as avatars.

    “Inferred from Kim (2021), there are seven elements (V.I.I.I.C.C.E.) of the metaverse: virtual environments, interactivity, interoperability, immersiveness, continuity, concurrency, and embodied/objects such as avatars.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Kim, 2021

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    NFTs are unique virtual objects built on blockchain infrastructure that metaverse platform owners or content creators develop to monetize them.

    “NFTs are unique virtual objects built on blockchain infrastructure that metaverse platform owners create or the content creators develop to monetize them (Chalmers et al., 2022).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Chalmers et al., 2022

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S4 (based).

    Premisenone given

    Research on the metaverse is still in the nascent stage.

    “The research on the metaverse is still in the nascent stage.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    The immersive characteristics of a medium are understood through media richness, where breadth and depth of sensory cues exert an additive effect on perceived immersiveness.

    “The immersive characteristics of a medium have been understood through the concept of media richness (Daft & Lengel, 1986), wherein the breadth (i.e., quantity) and depth (i.e., quality) of sensory cues (Steuer, 1992) exert an additive effect on the perceived immersiveness of a medium.”
    Quote in the paperNot a substantial claim0 of 2 sources checked
    • cites Daft & Lengel, 1986 source

      Not checked in the free run.

    • cites Steuer, 1992 source

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    The metaverse is a promising business model, evident by investment of many large enterprises.

    “The metaverse is a promising business model which is evident by the investment of many large enterprises.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisenone given

    Vicarious haptic effects involved the physical touch of a digital picture of the product, but results were mixed.

    “This involved the physical touch of a digital picture of the product.However, results were mixed.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisenone given

    Digital media platforms lend their online real estate spaces to advertisers and provide opportunities to interact with media users through ads.

    “Digital media platforms lend their online real estate spaces to advertisers and provide them with opportunities to interact with the media users through ads.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationnone given

    The metaverse requires large-scale hardware infrastructure support to get an enhanced interface experience, which many smaller organizations may not afford.

    “The metaverse requires large-scale hardware infrastructure support to get an enhanced interface experience, which many smaller organizations may not afford.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationreasoning

    Many traditional organizations would need to partner with metaverse firms to advertise their offerings because most consumers will invest much of their time on these platforms.

    “Many traditional organizations would need to partner with metaverse firms to advertise their offerings as most consumers will invest much of their time on these platforms.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Large organizations like Meta, Alphabet, and Microsoft have invested heavily in the metaverse and its supporting AR/VR technologies.

    “Large organizations like Meta (erstwhile Facebook), Alphabetthe parent company of Google, and Microsoft have invested heavily in the metaverse and its supporting AR/VR technologies (Kim, 2021).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Kim, 2021

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Premisenone given

    Meta has introduced personal space (safe zone) for each avatar in Horizon Worlds where another avatar cannot cross without consent.

    “The organizations like Meta have introduced personal space (safe zone) for each avatar in Horizon Worlds game where another avatar in that region cannot cross that space without consent.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    The more significant issue is who owns this data and where it is stored, besides user data security and manipulation concerns.

    “The more significant issue is who owns this data and where it is stored besides the user data's security and manipulation concerns.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationnone given

    The metaverse incorporates digital twin and other interface facilities.

    “The metaverse also incorporates digital twin and other interface facilities.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable). May combine two claims.

    Interpretationreasoning

    The metaverse is still at a conceptual stage, requiring a vast amount of work to make it tangible.

    “Truthfully speaking, the metaverse is still at a conceptual stage, which requires a vast amount of work to make it tangible.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    The metaverse requires hardware including AR and VR headsets, along with studio audio and video setup, to provide a professional touch.

    “However, it requires hardware, including AR and VR headsets, along with other studio audio and video set up to provide it a professional touch.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing). May combine two claims.

    Interpretationreasoning

    As the metaverse will be the Internet of virtual spaces, those virtual spaces can be considered media where content can exist and immersive experiences can be offered, attracting users.

    “As the metaverse will be the Internet of virtual spaces, those virtual spaces can be considered as the media where the content can exist and immersive experiences can be offered, which would attract users.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Premisenone given

    Organizations like Microsoft, Meta, and Google have invested in various metaverse projects at different stages of maturity.

    “Organizations like Microsoft, Meta, and Google have invested in various metaverse projects, which are at different stages of maturity.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisenone given

    There are different attribution models in digital marketing, including last interaction, first click, time decay, and Google and Meta attribution models.

    “There are different attribution models in digital marketing like the last interaction model, first click model, time decay model besides, Google and Meta attribution model.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    Haptic technology will have an important role in marketing.

    “Haptic technology will have an important role in marketing.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    Users are afforded an increased range of interactions with virtual goods or services, broader and deeper than just clicks.

    “This means users are afforded an increased range of interactions with virtual goods or services, which are much broader and deeper than just clicks.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Premisenone given

    The metaverse is an open platform for everyone.

    “The metaverse is an open platform for everyone.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationnone given

    Interoperability is a key feature the metaverse must ensure, with interoperability among metaverse platforms like websites on the Internet.

    “Interoperability is a key feature the metaverse must ensure.That is, there must be interoperability among metaverse platforms like how websites on the Internet are interoperable.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisereasoning

    There are differing schools of thought on the contribution of the metaverse to sustainability.

    “There are differing schools of thought on the contribution of metaverse to sustainability.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    For advertisers, a contact serves as a point of message selling.

    “For advertisers, it serves as a point of message selling.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    A customer who is hedonically driven may be more inclined to use a metaverse-based store, if this promised a rich interactive and immersive experience.

    “For example, a customer who is hedonically driven may be more inclined to use a metaverse-based store, if this promised a rich interactive and immersive experience.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    VR and AR will be used interchangeably on location to help the interpretation of destinations and historic places.

    “VR and AR will be used interchangeably on location to help the interpretation of destinations and historic places.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationnone given

    Metaverse hospitality can enhance, facilitate, expedite, and increase the efficiency of trip planning and booking.

    “Metaverse hospitality can enhance, facilitate, expedite, and increase the efficiency of the trip planning and booking experience.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationnone given

    People will no longer be able to distinguish between virtual elements and real objects and will use them interchangeably.

    “People will no longer be able to distinguish between virtual elements and real objects and will used them both interchangeably.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationnone given

    In tourism, the metaverse interconnects virtuality with actual reality by providing active participation opportunities in immersive experiences.

    “In tourism, the metaverse effectively interconnects virtuality with actual reality, by providing active participation opportunities in immersive experiences.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisenone given

    Gamification has been widely applied to tourism and hospitality mainly for marketing, co-creation of experiences, and training purposes.

    “Gamification has been widely applied to tourism and hospitality mainly for marketing, co-creation of experiences and training purposes.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation

    Starwood used Second Life users to design and monetise a virtual hotel, monitor avatars, test and improve the virtual hotel, increase brand awareness, name the hotel Aloft, and use brand engagement to design, test, and launch the first real Aloft hotels.

    “For example, Starwood used the creativity of Second Life users (a MMORPG providing an early sample of a metaverse) in order to: design and monetise a virtual hotel; use avatars to monitor and study their behaviour online; test and improve the virtual hotel; increase brand awareness and positioning; baptise the hotel online with a name chosen by avatars (Aloft); and use this brand engagement and co”
    Quote in the paperNot a substantial claim0 of 2 sources checked
    • cites Guillet and Penfold, 2013

      Not checked in the free run.

    • cites Huang et al., 2013

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Interpretationreasoning

    Booking in the metaverse can be more inspiring, creative, stress-reduced, and more informative for customers.

    “Overall, for the customers, booking in the metaverse can be more inspiring, creative, stress-reduced, and more informative.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    Virtual, Augmented and Mixed Reality will propel metaverse services through innovative hybrid experiences by integrating physical and virtual worlds.

    “Virtual, Augmented and Mixed Reality will propel metaverse services through innovative hybrid experiences, by integrating the reality of physical worlds and the virtuality of constructed worlds.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    Gamification effectively guides visitors in experiential co-creation of on-site experiences and rewarding interactions with locals and fellow travellers.

    “Gamification therefore effectively guides visitors in experiential co-creation of on-site experiences and rewarding interactions with locals and fellow travellers.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationreasoning

    Shopping will change because travellers will compare prices instantly, try clothes on avatars, and feature souvenirs or artifacts in their own spaces.

    “Shopping is a large part of travel and that will also change because travellers will be able to compare and contrast prices instantly, try clothes on avatars, and feature souvenirs or artifacts in their own spaces to see if and how best they fit.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationnone given

    In the first instance metaverse-based retail spaces would co-exist with other online and offline channels.

    “Pragmatically speaking, one would expect that in the first instance metaverse-based retail spaces would co-exist with other online and offline channels, such as web-based electronic shops or brick and mortar ones.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    During travel and at the destination, the metaverse will be used for navigation and guidance processes.

    “During travel and whilst at the destination, metaverse will be used for navigation and guidance processes.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationreasoning

    The development of network capability and speed and the maturity of digital and virtual services make metaverse opportunities for tourism and hospitality significant.

    “The development of network capability and speed as well as the maturity of digital and virtual services make metaverse opportunities for tourism and hospitality significant.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationreasoning

    VR effectively deceives the human mind to believe that it is located in the reconstructed reality.

    “VR effectively deceives the human mind to believe that it is located in the reconstructed reality.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim. May combine two claims.

    Interpretationcitation

    The metaverse creates an extended reality that blurs physical and digital worlds, addressing post-COVID-19 tourists' needs for physical or hybrid experiences.

    “In summary, beyond placing a virtual world on top of the physical world (AR), or create a virtual world separate from the real world (VR), the metaverse creates an extended reality (XR) that blurs the physical and digital worlds, which in turn address the current needs of the post-COVID-19 tourists for physical or hybrid experiences (Utkarsh & Sigala, 2022).”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Utkarsh & Sigala, 2022

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationnone given

    Serious games can support deep involvement with a destination, deeper connection and understanding with the place, leading to more rewarding experiences and higher satisfaction.

    “Serious games can support deep involvement with the destination supporting a deeper connection and understanding with the place leading more rewarding experiences and higher levels of satisfaction.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    Users will have to invest more than once in technologies that effectively achieve the same objective to access stores in different metaverses.

    “In turn, users will have to invest more than once in technologies that effectively achieve the same objective, as otherwise they may not be able to access the stores.”
    Quote in the paperNot a substantial claim
    • The authors state this as an assumption: There will not be a single metaverse platform.
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationnone given

    Robots and autonomous devices, vehicles, and drones will facilitate delivery of services, bringing a paradigm shift in tourism and disrupting many functions, processes, and roles.

    “Robots and autonomous devices vehicles and drones will facilitate delivery of services, bringing a paradigm shift in tourism and disrupting many functions, processes, and roles.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    There is a compromise to be made between creating spaces where multiple users can interact simultaneously and optimising the experience for any given customer.

    “The above implies there is a compromise to be made between creating spaces where multiple users can interact simultaneously and optimising the experience for any given customer.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    AR content is displayed through stationary, mobile, or wearable devices.

    “Content is displayed through stationary (e.g., AR mirror), mobile (e.g., smartphone) or wearable (e.g., AR glasses) devices (Flavián et al., 2019).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Flavián et al., 2019

      Not checked in the free run.

  • May combine two claims.

    Premisecitation

    Immersive technologies are used by hospitality operators to create and monetise virtual hospitality experiences to reach new markets, boost brand awareness, image, and customer relations and/or develop and test new offerings.

    “create and monetise virtual hospitality experiences to reach new markets, boost brand awareness, image, and customer relations and/ or develop and test new offerings.”
    Quote in the paperNot a substantial claim0 of 3 sources checked
    • cites Fan et al., 2022 source

      Not checked in the free run.

    • cites Kim et al., 2021

      Not checked in the free run.

    • cites Lee et al., 2021b

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationreasoning

    Travellers will be able to blend work and leisure time and space, fuelling a new work pattern through digital nomads.

    “Travellers will be able to blend work and leisure time and space, fuelling a new work pattern through digital nomads.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationcitation

    Gamification can support active engagement to entertain and educate visitors.

    “Gamification can support active engagement to entertain and educate visitors (Xu et al., 2016(Xu et al., , 2017)).”
    Quote in the paperNot a substantial claim0 of 2 sources checked
    • cites Xu et al., 2016

      Not checked in the free run.

    • cites Xu et al., 2017

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationreasoning

    Meetings, conferences, and incentives will be revolutionised as the metaverse supports hybrid developments for these functions.

    “Meetings conferences and incentives will also be revolutionised, as the metaverse will support hybrid developments for these functions.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S4 (based).

    Interpretationreasoning

    Because of fundamental differences between the real world and the metaverse, it is incorrect to assume that an ad in the real world would work the same way in the metaverse, and vice versa, even if the virtual environment is highly identical to the real one.

    “Because of the fundamental differences between the two worlds, it is incorrect to assume that an ad in the real world would work the same way in the metaverse, and vice versa, even if the virtual environment is highly identical to the real one.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationnone given

    The metaverse is changing the way people learn, shop, work and entertain and affords new monetization business models.

    “The metaverse is changing the way people learn, shop, work and entertain as well as afford new monetization business models.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisenone given

    The metaverse is not the same as current immersive technologies.

    “However, the metaverse is not the same as current immersive technologies.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    The AR market in tourism will increase from $7 billion in 2020 to $152 billion by 2030, boosting AR-related jobs in travel and tourism from 106 in November 2021 to 161 in February 2022; in the USA alone, 54% of AR/VR jobs are related to tourism.

    “According to Global Data ( 2002) 'Augment Reality in Travel & Tourism (2022)' report the AR market in tourism will increase from $7 billion in 2020 to $152 billion by 2030, boosting the number of jobs related to this theme in the travel and tourism industry from 106 jobs in November 2021-161 in February 2022; in USA alone, 54% of AR/VR jobs are related to tourism.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Global Data (2002)

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationnone given

    AR is particularly important in cultural heritage attractions, museums, and archaeological sites because it can augment displays and overlay plans, performances, or scenes of daily life.

    “AR is of particular importance in cultural heritage attractions, museums, and archaeological sites as they can augment the display and overlay plans, performances, or scenes of daily life.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S4 (based). May combine two claims.

    Interpretationnone given

    Metaverse applications are driving an industry transformation and redefinition of the concept of hospitality itself.

    “More importantly, metaverse applications are also driving an industry transformation and redefinition of the concept of hospitality itself, changes that we cannot currently fully and easily conceptualize, at present.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Visitor activities by nature take place in foreign, strange, and often hostile locations and conditions as visitors are not familiar with local resources, cultures, norms and traditions.

    “However, visitor activities by nature take place in foreign, strange, and often hostile locations and conditions as visitors are not familiar with local resources, cultures, norms and traditions (Buhalis et al., 2019).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Buhalis et al., 2019

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Premisenone given

    Virtual space applications such as Second Life were used in the past by tourism and hospitality organisations and destinations, largely for developing service prototypes or promoting experiences.

    “Virtual space applications, such as Second Life, have already been used in the past by tourism and hospitality organisations and destinations.They were largely used for developing service prototypes or for promoting experiences to consumers.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim. May combine two claims.

    Interpretationcitation

    Metaverse hospitality experiences can reduce the need to travel, manage overtourism and crowding, and make tourism more inclusive for people in lockdown or unable to travel.

    “For example, Aydogan (2021) advocated that in relation to VR exhibitions, metaverse exhibitions introduce novel aesthetic perceptions and preserve the aura of art, and so, the metaverse experiences can be used to reduce the need to travel (reduce carbon emissions), manage over tourism and crowding destinations.Metaverse hospitality experiences can take out of their loneliness and isolation people”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Aydogan, 2021

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationreasoning

    The metaverse provides more visibility of users' actions and physiological behaviours and reactions, and collects 'bigger' big data about consumer behaviour.

    “The metaverse provides more visibility of the actions and physiological behaviours and reactions of users, and hotels should be 'watching' users' online behaviours to better develop and improve their marketing and promotion strategies.Hence, metaverse collects and provides access to 'bigger' big data about consumer behaviour.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationreasoning

    Fragmentation and independence of one metaverse platform from another can make shopping in metaverses more complicated for end-users and could exclude them.

    “Still, such a fragmentation and independence of one platform from the other can make shopping in metaverses a more complicated proposition for end-users and could even end up excluding them from the process.”
    Quote in the paperNot a substantial claim
    • The authors state this as an assumption: There will not be a single metaverse platform.
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Interpretationcitation

    Communication in the metaverse among message senders and recipients can be studied by adding a sub-communication structure that includes communication between the real person and his/her avatar, as there can be a co-creation process of meaning between them.

    “Guided by the traditional transactional communication model, which describes communication as “a process in which communicators generate social realities within social, relational, and cultural contexts” (Lapum et al., 2020, p. 37), communication in the metaverse among the message senders and recipients can be studied by adding a sub-communication structure that includes the communication between”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Lapum et al., 2020

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    Information privacy remains a big challenge for the metaverse, as large amounts of information will be collected from participating individuals.

    “Like with all technologies, information privacy remains a big challenge for the metaverse, as large amounts of information will be collected from participating individuals.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationnone given

    The metaverse will change the way we navigate the internet; users are immersed within the metaverse instead of simply reading content.

    “The metaverse will change the way we 'navigate' the internet; instead of simply reading content, users are immersed within the metaverse.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based).

    Interpretationreasoning

    Metaverse technology and smart methods will increasingly determine the competitiveness of each tourism entity in the ecosystem.

    “Metaverse technology and smart methods will increasingly determine the competitiveness of each tourism entity in the ecosystem.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Interpretationcitation

    Digital implants and wearable technologies will introduce the Internet of Bodies and the Internet of Senses with 6G.

    “Digital implants and wearable technologies gradually introduce the Internet of Bodies and the Internet of Senses that will be available with 6 G (Ericsson, 2020).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Ericsson, 2020

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Interpretationcitation

    Adding value leads to higher brand awareness, engagement, satisfaction, higher spending, and repeat visitation.

    “Adding value leads to higher brand awareness, engagement, satisfaction, higher spending and repeat visitation (Xu et al., 2017).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Xu et al., 2017

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Premisenone given

    Pokémon GO generated significant travel globally and influenced travel behaviour, routes, and demand patterns for gamers.

    “Pokémon GO generated a significant amount of travel globally as well as influence the travel behaviour, routes, and demand patterns for gamers.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Interpretationcitation

    Gamification provides creative marketing opportunities and assists destinations and tourism organisations to guide visitors in new territories and explore new experiences.

    “It provides unprecedented creative marketing opportunities and assist destinations and tourism organisations to guide visitors in new territories and assist them to explore new experiences (Xu et al., 2016).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Xu et al., 2016

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    The metaverse can virtualize every aspect of the hotel offering and experience.

    “1. virtualize every aspect of the hotel offering and experience (e.g., restaurant, bar, hotel room, function and meeting space, events and guests' socialization)”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationnone given

    The metaverse provides opportunities and challenges as a revolutionary method of interacting with both the physical and virtual world.

    “Metaverse provides opportunities and challenges as a revolutionary method of interacting with both the physical and virtual world.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    The metaverse can provide a digital environment for hybrid events.

    “2. provide the digital environment for hybrid events, e.g., when a guest celebrates his/her birthday, the hotel can place the guest in the metaverse with their friends and family present to celebrate together”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationreasoning

    Visitors will step from physical to virtual worlds and then back to the physical world seamlessly.

    “Visitors will be effectively stepping from physical to virtual worlds and then back to physical world seamlessly.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Augmented Reality supports visitors already in physical spaces by presenting layered information on users' portable screen devices such as smartphones, glasses, and wearables.

    “Augmented Reality (AR) supports visitors already in physical spaces but presenting layered information on users' portable screen devices, such as smartphones, glasses, wearables (Yovcheva et al., 2014).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Yovcheva et al., 2014

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Premisenone given

    The tourism and hospitality industries have always been amongst the early adopters of new technologies.

    “The tourism and hospitality industries have always been amongst the early adopters of such new technologies.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    A range of new stakeholders will emerge to provide services in the hybrid metaverse tourism ecosystem.

    “A range of new stakeholders will emerge to provide services in this new hybrid metaverse tourism ecosystem.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Premisenone given

    Limited technical capabilities, high expectations, and limited value created for users made those virtual space services go out of business in the past.

    “However, their limited technical capabilities, high expectations and the limited value created for users made those services go out of business in the past.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisenone given

    The metaverse is a network of always-on three-dimensional virtual environments in which users interact with one another, software agents, and digital objects while operating avatars.

    “The metaverse is a network of always-on three-dimensional virtual environments (e.g., a combination of immersive VR, massively online multiplayer games and a 3D internet) in which the users interact with one another, software agents and digital objects while operating virtual representations of themselves called the avatars and by using the metaphor of the real world but without its physical”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationnone given

    The metaverse has three major characteristics that make it significantly different from current immersive technologies: interactions, immersion, and NFTs/cryptocurrencies.

    “Overall, the metaverse has three major characteristics that make it significantly different from current immersive technologies namely: interactions, immersion, and NFTs/cryptocurrencies.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    The metaverse is about interactions, communication and immersion, rich and engaging collaboration.

    “According to Davis et al., (2009), the metaverse is about interactions, communication and immersion, rich and engaging collaboration.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Davis et al., 2009

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationnone given

    Blending physical presence with virtual resources will provide new perspectives and allow organisations to interact dynamically with consumers.

    “Blending physical presence with virtual resources will also provide new perspectives and give the opportunity to organisations to interact dynamically with consumers.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationcitation

    AR provides opportunities for brands and destinations to interact with visitors on location in real time and to revolutionise their on-trip experience.

    “AR provides great opportunities for brands and destinations to interact with visitors on location in real time and revolutionise their on-trip experience (Buhalis & Foerste, 2015;Buhalis & Sinarta, 2019).”
    Quote in the paperNot a substantial claim0 of 2 sources checked
    • cites Buhalis & Foerste, 2015 source

      Not checked in the free run.

    • cites Buhalis & Sinarta, 2019

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    The metaverse transforms the supply chain stages in various ways, with examples in manufacturing, purchasing, and warehouse management.

    “The metaverse transforms the supply chain stages in various ways; some examples of implications can be observed in manufacturing, purchasing, and warehouse management processes.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S4 (based). May combine two claims.

    Interpretationnone given

    The use of the metaverse in education is expected to disrupt the existing learning approaches as it will widen the learning methods and opportunities available for learners, educators, and education providers.

    “The use of the metaverse in education is expected to disrupt the existing learning approaches as it will widen the learning methods and opportunities available for learners, educators, and education providers.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationreasoning

    The metaverse will necessarily foster innovation.

    “The metaverse will necessarily foster innovation as it is a combination of augmented reality (AR), mixed reality (MR), and virtual reality (VR) called as extended reality (XR), which empowers and creates a seamless connectivity between people in the virtual space.”
    Quote in the paperNot a substantial claim
    • Rests on an assumption: For any innovation to be effective, option to experiment, the right environment for creation of product or service, hiring the right people who can run the processes, and ease of going to the market with the product or services to test and get user feedback are vital.
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationreasoning

    The metaverse can empower hotel guests to co-create and live their own 'phygical' hospitality experiences.

    “4. empower hotel guests to co-create and live their own 'phygical' hospitality experiences”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    The COVID-19 pandemic and mobility restrictions have accelerated people's and corporations' adoption of virtual experiences.

    “The COVID-19 pandemic and mobility restrictions have accelerated people's and corporations' adoption of such virtual experiences, which can be easily developed, sold, and experienced in the virtual and of metaverse hotels.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing). May combine two claims.

    Interpretationreasoning

    The implications of the metaverse are not just for the business-to-customer segment; it will offer a huge opportunity to the business-to-business area.

    “The implications of the metaverse are not for just the business to customer segment, it will offer a huge opportunity to the business-tobusiness area.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationcitation

    If the metaverse develops as widely speculated, with digital and virtual increasingly interweaved with physical and real in fast-paced, quickly changing environments, the significance of ephemeral artifacts, spaces, interactions, and experiences will intensify.

    “If the metaverse develops as widely speculated (e.g.: Ning et al., 2021), with digital and virtual increasingly interweaved with physical and real in fast-paced, quickly changing environments, we suggest the significance of ephemeral artifacts, spaces, interactions, and experiences will intensify.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Ning et al., 2021

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S2 (checkable), S4 (based). May combine two claims.

    Interpretationnone given

    While the use of the metaverse for learning purposes is still at its infancy, it is expected to experience a breakthrough in the following years and holds the potential to become a new paradigm in education.

    “While the use of the metaverse for learning purposes is still at its infancy, it is expected to experience a breakthrough in the following years and holds the potential to become a new paradigm in education.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning

    Adequate design and regulation around ephemerality is unlikely without reconsideration of what ephemeral means.

    “While ephemeral functionality may indeed mitigate concerns around data storage, data security, and data durability (Giallorenzo et al., 2019) concerns that will certainly persist and evolve in the metaverse (Medium, 2021; Merre, 2022) -adequate design and regulation around ephemerality is unlikely without reconsideration of what ephemeral means.”
    Quote in the paperNot a substantial claim0 of 3 sources checked
    • cites Giallorenzo et al., 2019

      Not checked in the free run.

    • cites Medium, 2021

      Not checked in the free run.

    • cites Merre, 2022

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationreasoning

    Educational implementations in the metaverse are still at an early stage, as AI-enabled adaptive learning systems have not yet been widely implemented and use of IoT for seamless virtual-real space interactions remains scarce.

    “Educational implementations in the metaverse are still at an early stage, when considering that AI-enabled adaptive learning systems have not yet been widely implemented and the use of IoT for seamless virtualreal space interactions remains scarce.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based).

    Interpretationreasoning

    The use of metaverse can better facilitate new forms of training and go beyond the capabilities of the physical classroom and e-learning platforms combined.

    “Proposition 2. : The use of metaverse can better facilitate new forms of training and go beyond the capabilities of the physical classroom and e-learning platforms combined.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    The metaverse creates a paradox whereby the two perceived different and opposite worlds can co-exist and/or reinforce each other.

    “The metaverse creates a paradox whereby the two 'perceived' different and opposite worlds can also co-exist and/or reinforce each other.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationreasoning

    Hotels can use NFTs to make additional income and/or achieve marketing goals.

    “Hotels can use NFTs to make additional income and/or achieve marketing goals such as:”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Interpretationcitation

    Immersive interaction with the supply chain throughout all stages, from any site, can revolutionize manufacturing and logistics processes and provide informed decisions for the supplier and stakeholders.

    “Immerse interaction with the supply chain throughout all the stages, from any site, can revolutionize the manufacturing and logistics processes and provide informed decisions for the supplier and all the stakeholders involved in the operations management (F.Li, 2020aLi, , 2020b)).”
    Quote in the paperNot a substantial claim0 of 2 sources checked
    • cites F.Li, 2020a

      Not checked in the free run.

    • cites F.Li, 2020b

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    The metaverse will massively expand access to the marketplace for consumers from emerging and frontier economies.

    “The great possibilities of metaverse are that it will massively expand access to the marketplace for consumers from emerging and frontier economies.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Premisenone given

    Corporate travel for business purposes is not forecasted to be back until 2030.

    “Corporate travel for business purposes (e.g., meetings, events, exhibitions, seminars etc.) is not forecasted to be back until 2030, while once is back, business clients will require all virtual work capabilities in real and metaverse hotel spaces.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    The metaverse can blur the lines between physical and virtual worlds by enabling customers to move seamlessly between real hotels, metaverse hotels, and other spaces.

    “3. blur the lines between physical and virtual worlds by enabling customers to seamlessly move around between real hotels, metaverse hotels and their own and other spaces”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Existing literature indicates that information and communication technologies are of paramount importance for growth of business.

    “Existing literature indicates that information and communication technologies (ICT) are of paramount importance for growth of business (Erel, 2014;Jacobs, 2012;Stanimirovic, 2015).”
    Quote in the paperNot a substantial claim0 of 3 sources checked
    • cites Erel, 2014

      Not checked in the free run.

    • cites Jacobs, 2012

      Not checked in the free run.

    • cites Stanimirovic, 2015

      Not checked in the free run.

  • May combine two claims.

    Interpretationcitation

    Smart contracts can enhance relationships with the vendor network and provide better quality products faster and more efficiently with limited travelling to vendor locations.

    “Smart contracts can enhance the relationships with the vendor network and provide better quality products faster and more efficiently with limited travelling to vendor locations (Dolgui et al., 2019).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Dolgui et al., 2019

      Not checked in the free run.

  • May combine two claims.

    Interpretationcitation

    The simulated manufacturing experience will reduce costs of manufacturing processes and will result in waste management and environmental sustainability.

    “The simulated manufacturing experience will reduce the costs of manufacturing processes and will result in waste management and environmental sustainability (Brydges, 2021;Fatimah et al., 2020).”
    Quote in the paperNot a substantial claim0 of 2 sources checked
    • cites Brydges, 2021

      Not checked in the free run.

    • cites Fatimah et al., 2020

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationcitation

    The metaverse is very powerful in helping people learn things that are manual or tactile in nature.

    “The metaverse allows people to move around, walk places, see things, and do things, and so, the metaverse is very powerful in terms of helping people learn things that are manual or tactile in nature (Ward & Alaghband, 2022).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Ward & Alaghband, 2022

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    The metaverse will help workers from across the globe to work with companies across the globe without needing to emigrate.

    “Now, the metaverse will help workers from across the globe to work with companies across the globe, without having the need to emigrate to the said location.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationreasoning

    Firms can now exploit real-time data from various locations and the variety of labour-market conditions and cultural and structural distinctions without cost or time constraints.

    “Firms can now exploit the real-time data provided from various locations and the variety of labour-market conditions and cultural and structural distinctions without cost or time constraints.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S4 (based).

    Interpretationnone given

    Despite availability of digital tools for online education, existing technologies have not been able to provide a close simulation of face-to-face classroom learning experiences.

    “Despite the availability of a plethora of digital tools for online education, existing technologies have not been able to provide a close simulation of the learning experiences offered face-to-face in the classroom.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationcitation

    The metaverse has the potential to transform commercial supply chain designs and humanitarian relief operations.

    “Moreover, the metaverse has the potential to transform commercial supply chain designs and humanitarian relief operations (Rodríguez-Espíndola et al., 2020).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Rodríguez-Espíndola et al., 2020

      Not checked in the free run.

  • May combine two claims.

    Interpretationnone given

    NFTs allow hospitality operators to crowdfund and raise money to develop their ventures, and give payers the possibility to become co-designers of their metaverse experience and gain greater ROI from their investment.

    “These type of NFT allow hospitality operators to crowdfund and raise money to develop their ventures, but it also gives payers the possibility to become co-designers of their metaverse experience and gain greater ROI from their investment in their NFT.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Premisenone given

    In web 3.0, the organisation structure is generally governed through a decentralised autonomous organisation and native tokens enable participation in governance, with decisions based on user consensus.

    “The organisation structure in web2.0 is centrally owned, and decisions are focused to enhance the shareholder value but in web 3.0 the organisation structure is generally governed through a decentralised autonomous organisation (DAO) and native tokens are given to enable participation in the governance of the organisation, and decisions are based on the user consensus.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    There are three major ways in which hotels can develop NFT marketing opportunities to achieve marketing goals and boost their incomes.

    “In summary, there are three major ways in which hotels can develop NFT marketing opportunities to achieve marketing goals and boost their incomes:”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based).

    Interpretationnone given

    There is a great chance for the metaverse's most popular features to be widely adopted by several businesses in the next decade.

    “There is a great chance for the metaverse's most popular features to be widely adopted by several businesses in the next decade.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation

    Hotels have used blockchain technologies to facilitate secure payments, authenticate identifications, power baggage tracking, crowdsource funds, and provide the foundation for customer loyalty programmes.

    “Hotels have used blockchain technologies to (Tham & Sigala, 2020): facilitate secure payments, authenticate identifications, power baggage tracking, crowdsource funds, and provide the foundation for customer loyalty programmes.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Tham & Sigala, 2020

      Not checked in the free run.

  • Classified as probably not a substantial claim.

    Interpretationreasoning

    This challenges existing metrics for measuring learning experiences in the training environment.

    “This challenges existing metrics for measuring learning experiences in the training environment and hence it leads to the following proposition: Proposition 4. : New metrics need to be developed for evaluating learning experiences in the metaverse.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing). May combine two claims.

    Interpretationreasoning

    Metaverse and hospitality is unchartered waters, creating many and different metaverse scenarios and opportunities on how the industry can and may evolve.

    “It becomes evident from the above, that metaverse and hospitality is unchartered waters, creating many and different metaverse scenarios and opportunities on how the industry can and may evolve.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationnone given

    The use of metaverse in education will enable students and educators to interact in the virtual world while mimicking the social and emotional realms of the physical world.

    “The use of metaverse in education will enable students and educators to interact in the virtual world while mimicking the social and emotional realms of the physical world.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Marriott developed its own unique digital art by partnering with three digital artists (TXREK, JVY, and Erick Nicolay).

    “The hotel chain developed its own unique digital art by partnering with three digital artists (namely TXREK, JVY, and Erick Nicolay) (Baar, 2021).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Baar, 2021

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationnone given

    When a business operates in a web 3.0 environment, peer-to-peer developers directly earn revenue through participation in platform governance and there are royalties on secondary trades of NFTs to creators.

    “When a business operates in web 3.0 environment the peer-to-peer developers directly earn revenue through participation in platform governance and there are royalties on secondary trades of NFTs to creators.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing).

    Interpretationreasoning

    The metaverse has immense potential to transform commercial and humanitarian supply chains.

    “Thus, we can see that the metaverse has immense potential to transform commercial and humanitarian supply chains.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationreasoning

    The use of metaverse in education has the potential to elevate online learning experiences and enable education providers to facilitate online learning environments that mimic the face-to-face classroom.

    “The use of metaverse in the field of education has the potential to elevate the capabilities of online learning experiences and enable education providers to facilitate online learning environments that mimic the face-toface classroom.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationnone given

    Hotels are exploring the use of NFTs by offering digital items that have real value in virtual and/or real worlds.

    “Hotels are exploring the use of NFT by offering digital items that have real value in virtual and/or real worlds, such as cosmetic items for an avatar, digital images, music files, video content, and even property or land sold within virtual worlds.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    The metaverse can be used by business to test their products and services and get real time feedback which is fast and accurate.

    “The metaverse can be used by business to test their products and services and get real time feedback which is fast and accurate.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisenone given

    Ralph Lauren, Gucci, Balenciaga, and other fashion brands are charging actual money for digital-only apparel and accessories in the metaverse.

    “Ralph Lauren, Gucci, Balenciaga, and other fashion brands are charging actual money for digital-only apparel and accessories in the socalled metaverse, and this is just an example.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    Metaverse interoperability allows someone to move virtual clothing and automobiles from one platform to the next.

    “Metaverse interoperability allows someone to move virtual clothing and automobiles from one platform to the next.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    The Metaverse customer experience combines physical and digital with best breed services, either through physical store or online purchases.

    “The Metaverse customer experience combines physical and digital with best breed services, either through physical store or online purchases (Roe et al., 2022).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Roe et al., 2022

      Not checked in the free run.

  • May combine two claims.

    Interpretationreasoning

    In education, use of metaverse can better facilitate interaction between users and environment, simulate emotional and cognitive experiences, and mimic overall face-to-face classroom experience better than earlier technologies.

    “Thus, in the field of education, the use of the metaverse can better facilitate the interaction between users and the environment around them, simulate emotional and cognitive experiences and mimic the overall face-to-face classroom experience better compared to earlier technologies.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Interest in collectibles and NFTs has increased during the pandemic because people stay at home and spend less.

    “Interest in collectibles and NFTs has increased during the pandemic, since people stay at home and spend less (Rosen, 2021).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Rosen, 2021

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    Disney has been granted a patent and is creating a metaverse experience in a real-world theme park ride where users can experience a 3D virtual world without requiring wearable hardware.

    “Disney has been granted a patent and is creating a metaverse experience in a real-world theme park ride where users can experience a 3D virtual world without requiring wearable hardware.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Johnson, 2022

      Not checked in the free run.

  • May combine two claims.

    Interpretationcitation

    The Metaverse can provide transparency of supply chain processes and better visibility and responsiveness, and therefore improve purchasing patterns of the enterprise with direct and indirect vendors.

    “The Metaverse can provide transparency of the supply chain processes and better visibility and responsiveness (Williams et al., 2013) and therefore improve the purchasing patterns of the enterprise with the direct and indirect vendors.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Williams et al., 2013

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisenone given

    In the past two decades, the education sector has transformed as digital tools have been embedded into teaching, learning and evaluation processes.

    “In the past two decades we have observed the transformation of the education sector as digital tools have been embedded into the teaching, learning and evaluation processes.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    Research alerts to the possibility of the metaverse creating addiction, loneliness and temporary isolation.

    “On the other hand, research also alerts of us to the possibility of the metaverse creating addiction, loneliness and temporarily isolation (Merkx and Nawijn, 2021), more research is needed to explore these aspects.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Merkx and Nawijn, 2021

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    In virtual learning, the role of the educator is changing to motivating and moderating student discussions rather than introducing students to content through presentations.

    “Lattemann and Stieglitz (2012) highlight that in virtual learning, the role of the educator is changing to motivating and moderating student discussions rather than introducing students to content through presentations.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Lattemann and Stieglitz (2012)

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationreasoning

    Retailers and marketers in the metaverse will leverage value from ephemerally repetitive actions.

    “Retailers and marketers in the metaverse will leverage value from ephemerally repetitive actions.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    Ephemerality can be anticipated to repeat in metaverse social spaces, such as concert, exhibition, and demonstration spaces.

    “Ephemerality can be anticipated to repeat, for example, in metaverse social spaces, such as concert, exhibition, and demonstration spaces.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    Although the emergence of the Metaverse is dated (30 years ago) Stephenson (1992), it is only after Facebook's rebranding that many industry players are considering the potential to integrate this socio-technical phenomenon.

    “Although the emergence of the Metaverse is dated (30 years ago) Stephenson (1992), it is only after Facebook's rebranding that many industry players are considering the potential to integrate this socio-technical phenomenon.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Stephenson (1992)

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing). May combine two claims.

    Interpretationreasoning

    Ephemeral durability attunes us to ephemeral repetition and recombination and distributes the ephemeral in space and time.

    “Ephemeral durability attunes us to ephemeral repetition and recombination and distributes the ephemeral in space and time.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing).

    Interpretationreasoning

    As the metaverse will be a combination of features and technologies, including VR, augmented reality (AR), user-generated games and texts, user interfaces (UI), and digital avatars, how such features are utilised and recombined will partially shape the ephemerality of the metaverse.

    “As the metaverse will be a combination of features and technologies, including VR, augmented reality (AR), user-generated games and texts, user interfaces (UI), and digital avatars, how such features are utilised and recombined will partially shape the ephemerality of the metaverse.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based).

    Interpretationnone given

    Understood as short-lived and unstable only, the ephemeral is easily dismissed.

    “Understood as short-lived and unstable only, the ephemeral is easily dismissed.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    The literature highlights three types of components to the Metaverse development (hardware, software, and contents), and we add the human to characterize the main types of resources of the metCap (hardware, software, contents, and human).

    “While the literature highlights three types of components to the Metaverse development (hardware, software, and contents) (Park & Kim, 2022a), we add the human to characterize the main types of resources of the metCap (hardware, software, contents, and human).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Park & Kim, 2022a

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Ephemerality, as a concept in its own right, is somewhat passed over in the processual literature, where temporariness is always centre stage.

    “And ephemerality, as a concept in its own right, is somewhat passed over in the processual literature, where temporariness is always centre stage (Bakker et al., 2016).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Bakker et al., 2016

      Not checked in the free run.

  • May combine two claims.

    Interpretationcitation

    It seems unlikely that the advent of the metaverse will decelerate turnover times, decompress value cycles, or slow down the experience of ephemeral conditions.

    “It seems unlikely that the advent of the metaverse will decelerate turnover times, decompress value cycles, or slow down the experience of ephemeral conditions.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Other Metaverse resources are avatars, non-fungible tokens, 3D spaces, etc.

    “Other Metaverse resources are avatars, non-fungible tokens, 3D spaces, etc. (Zhang, 2022).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Zhang, 2022

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based).

    Interpretationnone given

    Applying the logic of ephemeral repetition will enable novel study of ephemeral embodiment in metaverse events and settings.

    “Applying the logic of ephemeral repetition will enable novel study of ephemeral embodiment in metaverse events and settings.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationnone given

    The ephemerality of space is partially characterised by the anticipation that ephemerality will be repeated in the space.

    “The ephemerality of space is partially characterised by the anticipation that ephemerality will be repeated in the space.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Interpretationnone given

    The cross-border and cross-cultural nature of the metaverse highlights inherent complexities of developing a legal framework that can support the new paradigm of life and behaviours in the metaverse.

    “The cross border and cross-cultural nature of the metaverse highlight the inherent complexities of developing a legal framework that can support the new paradigm of life and behaviours in the metaverse.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationreasoning

    Interoperability suggests that the ephemeral movements of avatars (and their digital possessions) between metaverses must be supported to enhance immersion in the metaverse.

    “Interoperability, too, suggests that the ephemeral movements of avatars (and their digital possessions) between metaverses must be supported to enhance immersion in the metaverse.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationcitation

    Following von Briel et al. (2018), the metaverse will have distinguishable ephemeral and 'perpetual' (or durable) elements.

    “Following von Briel et al. (2018), we might initially suggest that the metaverse will have distinguishable ephemeral and 'perpetual' (or durable) elements.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites von Briel et al., 2018

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing).

    Premisecitation

    Several dark side phenomena need to be handled well to sustain such innovations for achieving societal and business goals.

    “Further, just like many other socio-technical phenomena, several dark side phenomena need to be handled well to sustain such innovations for achieving societal and business goals (Chandra et al., 2020;Srivastava et al., 2015;Tarafdar et al., 2019).”
    Quote in the paperNot a substantial claim0 of 3 sources checked
    • cites Chandra et al., 2020

      Not checked in the free run.

    • cites Srivastava et al., 2015

      Not checked in the free run.

    • cites Tarafdar et al., 2019 source

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Premisenone given

    Recombination is endemic in copying, cutting, pasting, splicing, and circulation of ephemeral digital texts.

    “And recombination is endemic in copying, cutting, pasting, splicing, and circulation of ephemeral digital texts.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Ephemerality in computing contexts has traditionally been viewed as problematic.

    “This presents technical issues, not least because ephemerality in computing contexts has traditionally been viewed as problematic (Cotta et al., 2015).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Cotta et al., 2015

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Interaction and collaborative elements are integral to a functioning metaverse.

    “The interaction and collaborative elements are integral to a functioning metaverse (Zackery et al., 2016)”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Zackery et al., 2016

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing).

    Interpretationreasoning

    User engagement with the metaverse will make ephemeral sociotechnical durability more tangible.

    “We suggest that user engagement with the metaverse will make ephemeral sociotechnical durability more tangible.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning

    Reformulated conceptualisation of the ephemeral can help extend our understanding of what real-time means and implies in the metaverse.

    “Reformulated conceptualisation of the ephemeral can help extend our understanding of what real-time means and implies in the metaverse.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationreasoning

    The ephemeral is quintessentially real-time and digital is changing what ephemeral means.

    “The ephemeral is quintessentially real-time and digital is changing what ephemeral means.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based).

    Interpretationnone given

    In the metaverse AI will learn to generate value from the ephemeral.

    “Although mundane, ephemeral actions have long proven difficult to quantify, in the metaverse AI will learn to generate value from the ephemeral.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Real-time functionality is a key selling-point of the metaverse.

    “Finally, real-time functionality is a key selling-point of the metaverse (e.g.: Buhalis & Sinarta, 2019).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Buhalis & Sinarta, 2019

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S2 (checkable), S4 (based). May combine two claims.

    Interpretationnone given

    Interactions in the metaverse will not only highlight the ephemerality of identity and identifiability, but also the real-time ephemerality of space and time in realities shaped by the virtual and the real, the technical and social.

    “Interactions in the metaverse will not only highlight the ephemerality of identity and identifiability, but also the real-time ephemerality of space and time in realities shaped by the virtual and the real, the technical and social.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning

    This conceptual perspective overlooks the durability intrinsic to the ephemeral.

    “While useful, this conceptual perspective overlooks the durability intrinsic to the ephemeral.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationcitation

    Brain-computer interface (BCI) technology may generate new forms of social action and interoperability, rendering ephemeral recombinations of the virtual and real at ephemeral speeds.

    “Brain-computer interface (BCI) technology (Ning et al., 2021), for example, may generate new forms of social action and interoperability, rendering ephemeral recombinations of the virtual and real at ephemeral speeds.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Ning et al., 2021

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing).

    Interpretationcitation

    The repetitive role of ephemeral paratexts will also likely be transformed in the metaverse.

    “The repetitive role of ephemeral paratexts (Pesce & Noto, 2016) -such as pop-up ads, short-lived announcements, and hypertexts will also likely be transformed in the metaverse.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Pesce & Noto, 2016

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationnone given

    Rendering realistic environments in the metaverse will, in many respects, depend upon authentic mirroring of the instability of the real world.

    “Rendering realistic environments in the metaverse will, in many respects, depend upon authentic mirroring of the instability of the real world.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationcitation

    The likely disruptive and transformative impact from the metaverse will require institutional and academic analysis on the applicability of democratic norms and the rule of law.

    “The likely disruptive and transformative impact from the metaverse will require institutional as well as academic analysis on the applicability of democratic norms and the rule of law (de Zwart & Lindsay, 2010).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites de Zwart & Lindsay, 2010

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    Digital technology intensifies the capacity for ephemeral recombination.

    “Digital technology intensifies the capacity for ephemeral recombination.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationreasoning

    It requires a set of human skills and management leadership abilities to be successfully performed.

    “Accordingly, it requires a set of human skills and management leadership abilities to be successfully performed.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    Digital technology intensifies ephemeral durability, complicating the idea that digital is either durable or ephemeral.

    “Digital technology intensifies ephemeral durability, complicating the idea that digital is either durable or ephemeral (Evans, 2011).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Evans, 2011

      Not checked in the free run.

  • May combine two claims.

    Interpretationcitation

    The editability and mobility of digital avatars will necessarily generate both material and temporal ephemerality in this core affordance of the metaverse, with both identity and location subject to user-generated ephemeral recombination.

    “The editability and mobility of digital avatars, for example, will necessarily generate both material and temporal ephemerality in this core affordance of the metaverse, with both identity and location subject to user-generated ephemeral recombination (Papagiannidis & Bourlakis, 2010).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Papagiannidis & Bourlakis, 2010

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisenone given

    Ephemerality is embodied and repeated in artifacts, in spaces, and in habituated actions.

    “Ephemerality is embodied and repeated in artifacts (e. g.: archaeological and anthropological objects), in spaces (e.g.: ephemeral urban space), and in habituated actions (e.g.: taps and swipes on mobile platforms).”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationcitation

    The metaverse is likely to become an involving and immersive experience, potentially engendering new social interaction experiences and content creation in ways not possible within current boundaries limited to the norms of space and time.

    “The metaverse is likely to become an involving and immersive experience, potentially engendering new social interaction experiences and content creation in ways that are not possible within current boundaries (Fernandez & Hui, 2022) that are limited to the norms of space and time.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Fernandez & Hui, 2022

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Interpretationreasoning

    In the metaverse, a VR simulation might be considered ephemeral, and a VR headset as durable.

    “In the metaverse, therefore, a VR simulation might be considered ephemeral, and a VR headset as durable.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    In this experiential computing-inspired conceptualisation, ephemerality is associated with non-physical digital components (such as software and content) and durability with physical components (such as hardware).

    “In this experiential computing-inspired conceptualisation (Yoo, 2010), ephemerality is associated with non-physical digital components (such as software and content) and durability with physical components (such as hardware).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Yoo, 2010

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    It is predicted that the metaverse will 'drastically' compress the organisational time required for skills development.

    “It is also predicted that the metaverse will 'drastically' compress the organisational time required for skills development (Purdy, 2021).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Purdy, 2021

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    There is always some variation in ephemeral repetition.

    “Variation: Following Bergson and Deleuze (1994), to repeat 'is to behave in a certain manner, but in relation to something unique or singular.'There is always some variation in ephemeral repetition.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Bergson and Deleuze (1994)

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    The Metaverse market is forecasted to be $1 trillion.

    “The Metaverse market is forecasted to be $1 trillion (Grayscale Research, 2021).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Grayscale Research, 2021

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    The use of VR tools, haptic feedback and realistic virtual environments convey a sense of realism within an immersive continuous world, effectively removing barriers between space and time.

    “The use of VR tools, haptic feedback and realistic virtual environments, convey the sense of realism within an immersive continuous world (Jaynes et al., 2003), where the environment effectively removes the barriers between space and time (Papagiannidis & Bourlakis, 2010).”
    Quote in the paperNot a substantial claim0 of 2 sources checked
    • cites Jaynes et al., 2003

      Not checked in the free run.

    • cites Papagiannidis & Bourlakis, 2010

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    We further decomposed these capabilities into four categories: perform communication, rendering, interaction, and team process.

    “Moreover, due to the importance of the technologies in the Metaverse, we further decomposed these capabilities into four categories ̶ perform communication, rendering, interaction, and team process (Davis et al., 2009).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Davis et al., 2009

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based).

    Interpretationreasoning

    If the metaverse is ultimately pervasive of everyday life, it will further reformulate and recombine the social experience of space and time.

    “If the metaverse is ultimately pervasive of everyday life, it will further reformulate and recombine the social experience of space and time.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationcitation

    The recombinability of digital artifacts will also be extended and transformed through technologies like AR and VR, with novel potential for 'mixed reality' combination and recombination of the virtual and the real.

    “The recombinability of digital artifacts (Faulkner & Runde, 2011) will also be extended and transformed through technologies like AR and VR, with novel potential for 'mixed reality' (Speicher et al., 2019) combination and recombination of the virtual and the real.”
    Quote in the paperNot a substantial claim0 of 2 sources checked
    • cites Faulkner & Runde, 2011

      Not checked in the free run.

    • cites Speicher et al., 2019

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning

    It is possibly more accurate to suggest that the metaverse will instead further transform our experience of space and time.

    “It is possibly more accurate, however, to suggest that the metaverselike the smart phone, the mobile phone, the telephone, and the telegraph before itwill instead further transform our experience of space and time.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    Sanctions applied to an avatar become more complex when the avatar moves through different metaverse worlds, each with different rules and regulations of acceptable behaviours.

    “These issues become somewhat more complex when we think of scenarios where sanctions are applied to an avatar and that same avatar moves through different metaverse worlds, each with different rules and regulations of acceptable behaviours.”
    Quote in the paperNot a substantial claim
393 of 393
  • The paper relies on this without support.

    Technology and infrastructure does not yet exist to allow the development of new immersive virtual worlds at scale - one that our avatars could transcend across platforms.

    “However, although the technology and infrastructure does not yet exist to allow the development of new immersive virtual worlds at scale -one that our avatars could transcend across platforms, researchers are increasingly examining the transformative impact of the metaverse.”
  • The paper relies on this without support.

    An agreed upon definition of the term metaverse within the literature has yet to be agreed on.

    “An agreed upon definition of the term metaverse within the literature has yet to be agreed on, however, we align with succinct definition as detailed in Damar (2021) where the study describes the metaverse as:”
  • The paper relies on this without support.

    The concept of assets and associated ownership within the metaverse, is yet to be fully explored, as is the design and use of avatars for representing and/or acting on behalf of people as their digital twins within metaverse environments and subsequently, the related human rights, legal and ethical issues.

    “The concept of assets and associated ownership within the metaverse, is yet to be fully explored, as is the design and use of avatars for representing and/or acting on behalf of people as their digital twins within metaverse environments and subsequently, the related human rights, legal and ethical issues.”
  • The paper relies on this without support.

    Numerous challenges exist from a sociotechnical and governance perspective, as platform providers seek to develop the capability for users and organisations to create their own virtual worlds.

    “However, numerous challenges exist from a sociotechnical and governance perspective, as platform providers seek to develop the capability for users and organisations to create their own virtual worlds.”
  • The paper relies on this without support.

    The metaverse is an emerging and evolving topic with few agreed upon definitions and a multifaceted and diverse research agenda.

    “This specific aspect is key as the metaverse is an emerging and evolving topic with few agreed upon definitions and a multifaceted and diverse research agenda.”
  • The paper relies on this without support.

    The potential for organisations to adapt their business models and operational capacity to function on the metaverse is significant, with transformational impacts on marketing, tourism, leisure and hospitality citizen-government interaction, health, education and social networks.

    “The potential for organisations to adapt their business models and operational capacity to function on the metaverse is significant, with transformational impacts on marketing, tourism, leisure and hospitality citizen-government interaction, health, education and social networks.”
  • The paper relies on this without support.

    Researchers have started to analyse the multidimensional implications for a fully functioning immersive metaverse where people would seamlessly interact within their networks between the virtual and real worlds.

    “Researchers have started to analyse the multidimensional implications for a fully functioning immersive metaverse where people would seamlessly interact within their networks between the virtual and real worlds.”
  • The paper relies on this without support.

    In the metaverse, infinite item production and resources are possible.

    “In the metaverse, infinite item production and resources are possible (e.g., concert tickets).”
  • The paper relies on this without support.

    The current metaverse consists of an economic system connected to the real world.

    “The current metaverse consists of an economic system connected to the real world.”
  • The paper relies on this without support.

    The potential of the metaverse as a revenue model has been proven with the entry of luxury companies.

    “The potential of the metaverse as a revenue model has been proven with the entry of luxury companies.”
  • The paper relies on this without support.

    The metaverse is based on virtual goods.

    “However, because the metaverse is based on virtual goods, there is high asset volatility.”
  • The paper relies on this without support.

    Institutional methods to maintain socioeconomic status are lacking.

    “Institutional methods to maintain socioeconomic status are lacking.”
  • The paper relies on this without support.

    The metaverse is not limited by country, institutions, or rules.

    “The metaverse is not limited by country, institutions, or rules.”
  • The paper relies on this without support.

    The majority of cyberattacks involving NFTs have been carried out against hot wallets, which are used by major metaverse platforms.

    “The majority of cyberattacks involving NFTs have been carried out against hot wallets, which are used by major metaverse platforms.”
  • The paper relies on this without support.

    VR headsets can collect more and richer data about users compared to traditional screens.

    “For instance, VR headsets can collect more and richer data about users compared to traditional screens.”
  • The paper relies on this without support.

    Platform companies tend to operate within near monopolies; it is difficult to create a new Facebook, Google, or Amazon that can compete with these companies.

    “Platform companies tend to operate within near monopolies; it is difficult to create a new Facebook, Google, or Amazon that can compete with these companies.”
  • The paper relies on this without support.

    Online companies tend to collect excessive amounts of information on users to target them with new offerings or help others target them.

    “Online companies also tend to collect excessive amounts of information on users to be able to target them with new offerings or help someone else to target them.”
  • The paper relies on this without support.

    Excessive regulation would have a detrimental effect on consumers' perceptions.

    “While an excessive regulation would have a detrimental effect on consumers' perceptions, policy makers should collaborate with tech companies to foster an ethical approach to developing metaverse technologies.”
  • The paper relies on this without support.

    Young users will rapidly adapt to these new settings.

    “Young users will rapidly adapt to these new settings.”
  • The paper relies on this without support.

    The metaverse is still early in its evolution.

    “The metaverse is still early in its evolution, more research adopting the sociotechnical view is needed to help create immersive, authentic, and natural experiences while maintaining safe and healthy virtual worlds for users.”
  • The paper relies on this without support.

    People tend to view all new technologies as mechanisms to create better futures and generally neglect downsides and potential pitfalls.

    “Finally, we tend to view all new technologies as a mechanism to create new better and brighter futures and we generally neglect the downsides and potential pitfalls.”
  • The paper relies on this without support.

    The focus of activity on online platforms up to now has mostly been on utilitarian exchange of value.

    “The focus on the activity on online platforms up until now, has mostly been on the utilitarian exchange of value, e.g., creating networks that facilitates purchasing or advertising products and/or services from peer-to-peer and/or exposes firms to an audience around the globe.”
  • The paper relies on this without support.

    A platform economy enables us to be in touch with any person or firm around the globe and exchange value of any form.

    “A platform economy enables us to in essence be in touch with any person (or firm) around the globe and exchange value of any form.”
  • The paper relies on this without support.

    In social media, individuals compare themselves to other people.

    “This is particularly evident in social media where individuals compare themselves to the other people.”
  • The paper relies on this without support.

    There is a general consensus that immersive approaches to new realities are crucial.

    “However, there is a general consensus that immersive approaches to new realities are crucial.”
  • The paper relies on this without support.

    The COVID pandemic has forced several conventions, events, and gatherings to move to a virtual route, and virtual mode has become almost second nature for meetings and events.

    “The COVID pandemic has forced several conventions, events, and gatherings to move to a virtual route and in this virtual mode has become almost second nature for meetings and events.”
  • The paper relies on this without support.

    Reduced broadband costs and increased internet penetration have made the digital medium popular among consumers.

    “The reduced cost of broadband services and increased internet penetration, especially mobile-based net connectivity, has made the digital medium popular among consumers.”
  • The paper relies on this without support.

    Digital marketing mainly focused on three leading players: advertisers, agencies, and publisher sites.

    “Digital marketing mainly focused on three leading players, i.e., advertisers (for example -Unilever, P&G, Amazon), agencies like Group M, FCB Ulka, Havas, and Dentsu; and publisher sites like Rediff, YouTube, and MissMalini.”
  • The authors state this as an assumption.

    There will not be a single metaverse platform.

    “assuming that there will not be a single metaverse platform”
  • The paper relies on this without support.

    The metaverse is in its primitive stage of development.

    “As the metaverse is in its primitive stage of development”
  • The paper relies on this without support.

    Metaverse retail is effectively still in its infancy.

    “With metaverse retail effectively still in its infancy”
  • The paper relies on this without support.

    The metaverse is parallel to the real world.

    “As the metaverse is parallel to the real world”
  • The paper relies on this without support.

    Certain facets of the metaverse are currently being adopted by business, including ultra-high-speed broadband, virtual reality headgear, persistent always-on online worlds, and augmented reality.

    “There are already certain facets of the metaverse which are currently being adopted by business like the ultra-high-speed broadband, virtual reality headgear, and persistent, always-on online worlds, augmented reality is already in operation and are adopted by business in several of their business processes.”
  • The paper relies on this without support.

    For any innovation to be effective, option to experiment, the right environment for creation of product or service, hiring the right people who can run the processes, and ease of going to the market with the product or services to test and get user feedback are vital.

    “For any innovation to be effective there are a few aspects which are vital.They are a) option to experiment, b) the right environment for creation of product or service and c) hiring the right people who can run the processes and d) ease of going to the market with the product or services to test and get user feedback.”
  • The paper relies on this without support.

    The concept of ephemerality in most IS studies is primarily informed by the dictionary definition for ephemeral (and the context of the individual study).

    “A problem is that the concept of ephemerality in most IS studies is primarily informed by the dictionary definition for ephemeral (and the context of the individual study).”
  • The paper relies on this without support.

    Ephemerality is routinely assumed to mean short-lived only with, in some studies, explicit associations of instability.

    “As a result, ephemerality is routinely assumed to mean short-lived only with, in some studies, explicit associations of instability.”
  • The paper relies on this without support.

    The concept of the network (and networked behaviour) is central to metaverse conceptualisation.

    “For example, the concept of the network (and networked behaviour) is central to metaverse conceptualisation.”
  • The paper relies on this without support.

    It requires a set of human skills and management leadership abilities to be successfully performed.

    “Accordingly, it requires a set of human skills and management leadership abilities to be successfully performed.”
  • The paper relies on this without support.

    The Metaverse can be used to develop and test product layouts, prototypes, and components and simulate the production process and the required operations.

    “For example, Metaverse can be used to develop and test product layouts, prototypes, and components and simulate the production process and the required operations.”
  • The paper relies on this without support.

    Due to the shared environment of the Metaverse, more collaboration involving customers, suppliers, and other stakeholders can contribute to the improvement of the products and services concepts, design, production process, and delivery.

    “Due to the shared environment of the Metaverse, more collaboration involving customers, suppliers, and other stakeholders can contribute to the improvement of the products and services concepts, design, production process, and delivery.”
  • The paper relies on this without support.

    More visibility and transparency can be achieved in the production processes and operations through the supply chains.

    “Besides, more visibility and transparency can be achieved in the production processes and operations through the supply chains.”
  • The paper relies on this without support.

    The Metaverse has the power to remodel the way the products are made.

    “In this perspective, the Metaverse has the power to remodel the way the products are made.”
  • The paper relies on this without support.

    The Metaverse can contribute to manufacturing and operations management by supporting the creation of different scenarios, considering, in some cases, real-time interventions in the production processes.

    “Furthermore, the Metaverse can contribute to manufacturing and operations management by supporting the creation of different scenarios, considering, in some cases, real-time interventions in the production processes.”
  • The paper relies on this without support.

    The Metaverse applications in manufacturing and operations management fields have many opportunities to change the most current dynamics of work.

    “The Metaverse applications in manufacturing and operations management fields have many opportunities to change the most current dynamics of work.”
  • The paper relies on this without support.

    We posit that Metaverse can introduce similar issues that will require us to understand some micro-level factors of use and appropriation of Metaverse.

    “We posit that Metaverse can introduce similar issues that will require us to understand some micro-level factors of use and appropriation of Metaverse.”
  • The paper relies on this without support.

    It is also important to understand how one can reduce communication uncertainties in Metaverse use.

    “It is also important to understand how one can reduce communication uncertainties in Metaverse use.”
  • The paper relies on this without support.

    The Metaverse in manufacturing, operations management, and related fields can bring substantial changes to the most traditional processes and activities made in the same manner for decades.

    “The Metaverse in manufacturing, operations management, and related fields can bring substantial changes to the most traditional processes and activities made in the same manner for decades.”
  • The paper relies on this without support.

    Although Metaverse is still a nascent topic in these fields, it can potentially change the way products and services are manufactured and consumed.

    “Although Metaverse is still a nascent topic in these fields, it can potentially change the way products and services are manufactured and consumed.”
  • The paper relies on this without support.

    Although Metaverse is at an embryonic stage of development in terms of its use in the physical world, it presents many opportunities for future research involving multi-disciplinary research groups.

    “Although Metaverse is at an embryonic stage of development in terms of its use in the physical world, it presents many opportunities for future research involving multi-disciplinary research groups.”
  • The paper relies on this without support.

    These categorised perspectives represent the key high-level challenges and implications for greater adoption of the metaverse within industry and society.

    “These categorised perspectives represent the key high-level challenges and implications for greater adoption of the metaverse within industry and society.”
  • The paper relies on this without support.

    The metaverse is not yet a fully functioning, immersive conjoining of the physical and virtual worlds where users can seamlessly transition and augment their experiences within their chosen networks.

    “the metaverse is yet to evolve to become the fully functioning, immersive conjoining of the physical and virtual worlds, where users are able to seamlessly transition and augment their experiences within their chosen networks.”
  • The paper relies on this without support.

    Widespread adoption of a fully functioning metaverse could transform human social interaction and behavioural aspects at a cultural and societal level, potentially benefiting significant sections of the population while potentially disenfranchising older demographics or emerging economies with less access to the required tools and infrastructure.

    “The widespread adoption of a fully functioning metaverse, could transform human social interaction and behavioural aspects at a cultural and societal level, potentially benefiting significant sections of the population whilst potentially disenfranchising older demographics or emerging economies with less access to the required tools and infrastructure.”
  • The paper relies on this without support.

    Exploitation of potential vulnerabilities in the virtual world could detrimentally impact users in the physical world.

    “the exploitation of potential vulnerabilities in the virtual world could detrimentally impact users in the physical world.”
  • The paper relies on this without support.

    Information security issues and data privacy remain one of the biggest concerns and threats to the rise of the metaverse.

    “Information security issues and data privacy remain one of the biggest concerns and threats to the rise of the metaverse.”
  • The paper relies on this without support.

    Avatars can be potentially replaced and changed at will, thereby impacting transparency of social behaviour.

    “Avatars can be potentially replaced and changed at will thereby impacting transparency of social behaviour.”
  • The paper relies on this without support.

    The implications of borderless virtual worlds, each with undetermined governance and protocols, present a huge challenge for future governance and researchers.

    “the implications of borderless virtual worlds, each with undetermined governance and protocols presents a huge challenge for future governance and researchers alike.”
56 of 56

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

  • One of the main promises of Metaverse technology is that it allows convenient performance of practical tasks that extend the physical world.

    “As argued by Dwivedi and colleagues (2022), one of the main promises of Metaverse technology is that it allows to conveniently perform practical tasks (using virtual, augmented and extended reality) that extend the physical world, such as immerse virtual teaching (education), virtual museum tours and travel experiences (art & tourism), virtual shopping journey (e-commerce), and virtual training su”

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

Each contradiction between two passages listed here was confirmed by an independent check.

  • Conflicting years for the Global Data report

    Minor

    The report is cited as a 2002 publication, but its title identifies it as a 2022 report.

1 of 1

Cites

Flagged first, then by citations

1 of the 284 references couldn’t be matched to a known paper.

Research works printed but not linked: 18

  1. Balis, 2022, How brands can enter the metaverse, HBR Online, 1
  2. Chandra, S., Shirish, A., & Srivastava, S.C. (2018). "Virtual technologies" for "Real Collaborations": is fostering user trust the key?. European Academy of Management Conference, (EURAM 2018), June 19–22, 2018, Reykjavik, Iceland.
  3. Chohan, 2021, What marketers need to know about non-fungible tokens (NFTs), Business Horizons
  4. Chun, 2008, Vol. 35, 148
  5. Dick, E. (2021). Public Policy for the Metaverse: Key Takeaways from the 2021 AR/VR Policy Conference. Information Technology and Innovation Foundation.
  6. Fernandez, 2022, Life, the Metaverse and Everything: An Overview of Privacy, Ethics, and Governance in Metaverse
  7. Joshua, 2017, Information Bodies: Computational Anxiety in Neal Stephenson's Snow Crash. Interdisciplinary Literary, Studies, 19, 17
  8. Lau, 2022, The metaverse: three Legal issues we need to Address Published: February, 1
  9. Ljungberg, F., & Sørensen, C. (1998). Are You “Pulling the Plug” or “Pushing Up the Daisies”? Proc. 31st Annual Hawaii International Conference on System Sciences.
  10. Mentzer, 2000, Collaboration: the enablers, impediments, and benefits, Supply Chain Management Review, 4, 52
  11. Miller, A.H.D., Allison, C., & Getchell, K.M. (2012). Open Virtual Worlds: A serious platform for experiential and game based learning, in Proceedings of MCIS 2012 . Association for Information Systems , 7th Mediterranean Conference on Information Systems (MCIS 2012) , Guimaraes , Portugal , 8/09/12.
  12. Novikov, 2018, The Three Layers of Cryptocurrency Security May, 3
  13. Oxford English Dictionary (2004). Oxford: Clarendon Press; Oxford University Press.
  14. Oxford English Dictionary. (2021). Mix. https://www.oxfordify.com/meaning/mix.
  15. Oxford University Press. (n.d.). Metaverse. Lexico.〈https://www.lexico.com/en/definition/metaverse〉.
  16. Supply Chain Management Review. (2022). Look out supply chain—Here comes the Metaverse. 〈https://www.scmr.com/article/look_out_supply_chain._here_comes_the_metaverse〉.
  17. Tassi, 2018, Media: From the contact economy to the attention economy, International Journal of Arts Management, 20, 49
  18. Villaespesa, 2020, 1, 13

Cited by

Sorted by citations

Authors
Dwivedi, Y. K., Hughes, L., Baabdullah, A. M., Ribeiro-Navarrete, S., Giannakis, M., Al-Debei, M. M., Dennehy, D., Metri, B., Buhalis, D., Cheung, C. M. K., Conboy, K., Doyle, R., Dubey, R., Dutot, V., Felix, R., Goyal, D. P., Gustafsson, A., Hinsch, C., Jebabli, I., Janssen, M., Kim, Y.-G., Kim, J., Koos, S., Kreps, D., Kshetri, N., Kumar, V., Ooi, K.-B., Papagiannidis, S., Pappas, I. O., Polyviou, A., Park, S.-M., Pandey, N., Queiroz, M. M., Raman, R., Rauschnabel, P. A., Shirish, A., Sigala, M., Spanaki, K., Wei-Han Tan, G., Tiwari, M. K., Viglia, G., & Wamba, S. F.
Affiliations
  • Symbiosis International University (IN)
  • Swansea University (GB)
  • King Abdulaziz University (SA)
  • Audencia Business School (FR)
  • Hong Kong Polytechnic University (HK)
  • Hong Kong Baptist University (HK)
  • Ollscoil na Gaillimhe – University of Galway (IE)
  • University of Liverpool (GB)
  • IPAG Business School (FR)
  • The University of Texas Rio Grande Valley (US)
  • Indian Institute of Management Shillong (IN)
  • BI Norwegian Business School (NO)
  • Grand Valley State University (US)
  • International University of Rabat (MA)
  • Delft University of Technology (NL)
  • Sejong University (KR)
  • Universität der Bundeswehr München (DE)
  • University of North Carolina at Greensboro (US)
  • Jiangxi University of Water Resources and Electric Power (CN)
  • Newcastle University (GB)
  • University of Agder (NO)
  • Korea University (KR)
  • Indian Institute of Management Mumbai (IN)
  • Escola de Administração de Empresas de São Paulo (BR)
  • Laboratoire en Innovation, Technologies, Economie et Management (FR)
  • Indian Institute of Technology Kharagpur (IN)
  • University of Portsmouth (GB)
  • TBS Education (FR)
Corresponding author
Dwivedi, Yogesh K.
Venue
International Journal of Information Management
Publisher
Elsevier BV
Published
2022-10
Volume
66
Pages
102542
ISSN
0268-4012 (ISSN-L)
OpenAlex
W4285585446
Cited by
2,753
References
284
Citations by year
2026: 382 · 2025: 735 · 2024: 848 · 2023: 702 · 2022: 84 · 2021: 1 · 2017: 1
FWCI
293.03
Type
journal article
Language
en
Open access
Locations
  • International Journal of Information Management (publishedVersion, cc-by-nc-nd)
  • Bournemouth University Research Online (Bournemouth University) (acceptedVersion)
  • Liverpool John Moores University (acceptedVersion)
  • ScholarWorks @ UTRGV (The University of Texas Rio Grande Valley) (submittedVersion, cc-by-nc-nd)
  • Lirias (KU Leuven) (submittedVersion, cc-by-nc-nd)
  • HAL (submittedVersion)
  • NORA - Norwegian Open Research Archives (submittedVersion, cc-by-nc-nd)
  • Cronfa (Swansea University) (submittedVersion, cc-by-nc-nd)
  • Research Repository (Delft University of Technology) (submittedVersion)
  • Data Archiving and Networked Services (DANS) (submittedVersion, cc-by-nc-nd)
  • Newcastle University ePrints (Newcastle Univesity) (cc-by-nc-nd)
Topics
  • Physical Sciences › Computer Science › Human-Computer Interaction › Virtual Reality Applications and Impacts
  • Social Sciences › Communication › Cultural Studies and Postmodernism
  • Physical Sciences › Computer Science › Computer Vision and Pattern Recognition › Augmented Reality Applications
Keywords
metaverse, virtual reality, augmented reality, immersive virtual worlds, avatars, Big Tech, socio-economic impacts, health care, social interaction, trust, privacy, algorithmic bias, disinformation, laws and regulations, psychological dependence, vulnerable populations, research agenda, policy

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Claims read by deepseek-v4.1-flash under definition version 3 (extract-v3) on 2026-10-06.

Classified by jev-1.13-20260917 (gold-guideline-v0.2) on 2026-10-06.

Statistics and arithmetic are recomputed, not judged.

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