The DOI matches its Crossref record; 163 of the 163 references it cites were found in a registry or an index.
Building tourism organizational resilience to crises and disasters: A dynamic capabilities view
Abstract
The importance of resilience for tourism organizations facing crises and disasters is indisputable. Yet little is known about how these organizations become resilient. This paper proposes that dynamic capabilities provide a mechanism that enables tourism organizations to respond to disruptive environmental changes through a process of routine transformation, resource allocation, and utilization. The resulting theoretical framework takes a processual view to show how an organization's existing operational routines transform into new ones that are resilient to disruptive events, enabled by dynamic capabilities and slack resources. The paper outlines six research propositions and suggests methods for future empirical research.
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Cites
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Knowledge of the firm, combinative capabilities, and the replication of technology
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RESILIENCE: THE EMERGENCE OF A PERSPECTIVE FOR SOCIAL-ECOLOGICAL SYSTEMS ANALYSES
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Cited by
Ritchie, B. W., & Jiang, Y. (2019) · Annals of Tourism Research · doi:10.1016/j.annals.2019.102812 · Cited by 820
Self-citationLeading for Resilience: Fostering Employee and Organizational Resilience in Tourism Firms
Prayag, G., Muskat, B., & Dassanayake, C. (2024) · Journal of Travel Research · doi:10.1177/00472875231164984 · Cited by 124
Metadata
- Authors
- Jiang, Y., Ritchie, B. W., & Verreynne, M.
- Venue
- International Journal of Tourism Research
- Publisher
- Wiley
- Published
- 2019-07-17
- Volume
- 21
- Issue
- 6
- Pages
- 882-900
- ISSN
- 1099-2340 (ISSN-L)
- 1522-1970
- OpenAlex
- W2959864709
- Cited by
- 312
- References
- 163
- FWCI
- 36.70
- Type
- journal article
- Language
- en
- Open access
- closed
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- Jiang, Y., Ritchie, B. W., & Verreynne, M. (2019). Building tourism organizational resilience to crises and disasters: A dynamic capabilities view. International Journal of Tourism Research. https://doi.org/10.1002/jtr.2312
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
