Analyzing the Past to Prepare for the Future: Writing a Literature Review
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A review of prior, relevant literature is an essential feature of any academic project. An effective review creates a firm foundation for advancing knowledge. It facilitates theory development, closes areas where a plethora of research exists, and uncovers areas where research is needed. In the information systems (IS) field, we see few published review articles. As a result, the progress of our field is impeded. To address this concern, the MIS Quarterly launched MISQ Review several years ago. The clear intention was to accelerate the accumulation of IS knowledge. A particular goal was to advance the state of theory within the IS field. The stated purpose of MISQ Review is to promote MIS research by publishing articles that conceptualize research areas and survey and synthesize prior research. These articles will provide important input in setting directions for future research.1 The lack of theoretical progress in the IS field may be surprising. From an empirical viewpoint, the IS field resembles other management fields. Specifically, as fields of inquiry develop, their theories are often placed on a hierarchy from ad hoc classification systems (in which categories are used to summarize empirical observations), to taxonomies (in which the relationships between the categories can be described), to conceptual frameworks (in which propositions summarize explanations and predictions), to
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The review used multiple databases (EBSCO Discovery Services, Web of Science Core Collections and Scopus) to address triangulation.
“Secondly, databases such as EBSCO Discovery Services, Web of Science Core Collections and Scopus were searched. In addition, as recommended by Webster and Watson (2002) a search was performed to identify relevant papers from the citations of articles.”
From Whither compassionate leadership? A systematic review (2024) · cites this paper as Webster and Watson 2002
Webster and Watson (2002) believe that tackling an emerging issue could benefit from exposure to potential theoretical foundations resulting in the development of a proposed conceptual model.
“Webster and Watson (2002) believe that tackling an emerging issue could benefit from exposure to potential theoretical foundations resulting in the development of a proposed conceptual model.”
From Whither compassionate leadership? A systematic review (2024) · cites this paper as Webster and Watson 2002
Integrating existing knowledge into a comprehensive model allows investigation of multiple theoretical perspectives simultaneously and allows knowledge to grow consistently in the field.
“Integrating existing knowledge into a comprehensive model allows investigation of multiple theoretical perspectives simultaneously and allows knowledge to grow consistently in the field (Webster and Watson 2002).”
From Whither compassionate leadership? A systematic review (2024) · cites this paper as Webster and Watson 2002
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- About the Authors Jane Webster is the current senior editor for MISQ Review. She received her Ph.D. from New York University and is a professor in the School of Business at Queen's University in Canada. Her research interests center around electronic monitoring, organizational communication, and computer-based selec- tion, training, and testing issues. She has published in a variety of journals, including MIS Quarterly, Academy of Management Journal, Communication Research, and Organization Science.
- Richard Watson is the J. Rex Fuqua Distinguished Chair for Internet Strategy and Director of the Center for Information Systems Leadership in the Terry College of Business, the University of Georgia. He has published in leading journals in several fields as well as authored books on data management and elec- tronic commerce and given invited seminars in nearly 20 countries. He is VP of Communications of AIS. He was a senior editor of MIS Quarterly with responsibility for MISQ Review. He is a visiting professor at Agder University College, Norway, and a consulting editor to John Wiley & Sons.
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Short food supply chain: Characteristics of a family farm
Aguiar, L. D. C., DelGrossi, M. E., & Thomé¹, K. M. (2018) · Ciência Rural · doi:10.1590/0103-8478cr20170775 · Cited by 59 · see citing works
Leadership and technostress: A systematic literature review
Rademaker, T., Klingenberg, I., & Süß, S. (2025) · Management Review Quarterly · doi:10.1007/s11301-023-00385-x · Cited by 59 · see citing works
Omar, A., Weerakkody, V., & Daowd, A. (2020) · Government Information Quarterly · doi:10.1016/j.giq.2020.101458 · Cited by 51 · see citing works
Trusted Decision-Making: Data Governance for Creating Trust in Data Science Decision Outcomes
Brous, P., & Janssen, M. (2020) · Administrative Sciences · doi:10.3390/admsci10040081 · Cited by 43 · see citing works
“The literature review method proposed by Webster and Watson (2002) was followed to methodologically analyze and synthesize quality literature.”
MethodBrous, P., Janssen, M., Schraven, D., Spiegeler, J., & Can Duzgun, B. (2017) · Proceedings of the 2nd International Conference on Internet of Things, Big Data and Security · doi:10.5220/0006296300700079 · Cited by 41 · see citing works
Automated, administrative decision‐making and good governance: Synergies, trade‐offs, and limits
Roehl, U. B. U., & Hansen, M. B. (2024) · Public Administration Review · doi:10.1111/puar.13799 · Cited by 38 · see citing works
Digital platform ecosystems in flux: From proprietary digital platforms to wide-spanning ecosystems
Nerbel, J. F., & Kreutzer, M. (2023) · Electronic Markets · doi:10.1007/s12525-023-00625-8 · Cited by 37 · see citing works
Mobilising new frontiers in digital transformation research: A problematization review
Ashrafi, A., Constantinides, P., Mehandjiev, N., & Thatcher, J. B. (2025) · Information Systems Journal · doi:10.1111/isj.12531 · Cited by 33 · see citing works
Gelashvili-Luik, T., Vihma, P., & Pappel, I. (2025) · Frontiers in Artificial Intelligence · doi:10.3389/frai.2025.1595930 · Cited by 30 · see citing works
Governing Asset Management Data Infrastructures
Brous, P., Herder, P., & Janssen, M. (2016) · Procedia Computer Science · doi:10.1016/j.procs.2016.09.339 · Cited by 28 · see citing works
Ibrahim, Z., & Money, A. G. (2019) · Journal of Biomedical Informatics · doi:10.1016/j.jbi.2019.103102 · Cited by 26 · see citing works
An information system for sales team assignments utilizing predictive and prescriptive analytics
Bischhoffshausen, J. K. V., Paatsch, M., Reuter, M., Satzger, G., & Fromm, H. (2015) · 2015 IEEE 17th Conference on Business Informatics · doi:10.1109/cbi.2015.38 · Cited by 22 · see citing works
Stylos, N., Okumus, F., & Onder, I. (2025) · Tourism Management · doi:10.1016/j.tourman.2025.105205 · Cited by 18 · see citing works
Resti, N., Ridwan, R., Palupy, R. T., & Riandi, R. (2024) · BIODIK · doi:10.22437/biodik.v10i2.34022 · Cited by 10 · see citing works
Maintenance of Enterprise Architecture Models: A Systematic Review of the Scientific Literature
Silva, N., Sousa, P., & Mira da Silva, M. (2021) · Business & Information Systems Engineering · doi:10.1007/s12599-020-00636-1 · Cited by 10 · see citing works
- Authors
- Webster, J., & Watson, R. T.
- Affiliations
- Queen's University (CA)
- University of Georgia (US)
- Venue
- MIS Quarterly
- Publisher
- MIS Quarterly
- Published
- 2002-06-01
- Volume
- 26
- Issue
- 2
- Pages
- xiii-xxiii
- ISSN
- 0276-7783 (ISSN-L)
- 2162-9730
- OpenAlex
- W2111628838
- Cited by
- 7,449
- References
- 3
- Citations by year
- 2026: 495 · 2025: 381 · 2024: 512 · 2023: 609 · 2022: 572 · 2021: 731 · 2020: 617 · 2019: 555 · 2018: 422 · 2017: 412 · 2016: 320 · 2015: 381 · 2014: 332 · 2013: 276 · 2012: 243
- FWCI
- 32.08
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- MIS Quarterly (publishedVersion)
- Journal of the Association for Information Systems (submittedVersion)
- Topics
- Social Sciences › Decision Sciences › Statistics, Probability and Uncertainty › Meta-analysis and systematic reviews
- Social Sciences › Arts and Humanities › History and Philosophy of Science › Academic Writing and Publishing
- Social Sciences › Sociology and Political Science › Information Systems Theories and Implementation
- Keywords
- literature review writing, information systems research, evidence synthesis, theory development, research directions, conceptual framework, taxonomy (general classification scheme)
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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