The DOI matches its Crossref record; 2 of the 2 references it cites were found in a registry or an index.
The effects of background music on consumers' desire to affiliate in buyer‐seller interactions
Abstract
The effect of music‐induced pleasure and arousal on consumers' desire to affiliate in buyer‐seller interactions were investigated in the context of bank services. Background music was manipulated using classical music extracts pretested to vary in pleasure (low, moderate, and high) and arousal (low, moderate, and high) according to the Affect Grid (Russell, Weiss, & Mendelsohn, 1989). Independent and interactive effects of music‐induced pleasure and arousal on consumers' desire to affiliate were found. Higher desire to affiliate was associated with more pleasure and more arousal; pleasure had a stronger positive impact under low and high arousal than under a moderate level, and arousal had a stronger effect under low and high pleasure compared to moderate level. Theoretical and practical implications of the results are provided. © 1995 John Wiley & Sons, Inc.
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
Relationship Quality in Services Selling: An Interpersonal Influence Perspective
Crosby, L. A., Evans, K. R., & Cowles, D. (1990) · Journal of Marketing · doi:10.1177/002224299005400306 · Cited by 4,763
Evidence of convergent validity on the dimensions of affect
Russell, J. A. (1978) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.36.10.1152 · Cited by 495
Cited by
Atmospheric Effects on Shopping Behavior
Turley, L. W., & Milliman, R. E. (2000) · Journal of Business Research · doi:10.1016/s0148-2963(99)00010-7 · Cited by 1,923
Effect of ambience on food intake and food choice
Stroebele, N., & De Castro, J. M. (2004) · Nutrition · doi:10.1016/j.nut.2004.05.012 · Cited by 553
Pleasure, Arousal, Dominance: Mehrabian and Russell revisited
Bakker, I., van der Voordt, T., Vink, P., & de Boon, J. (2014) · Current Psychology · doi:10.1007/s12144-014-9219-4 · Cited by 415
Servicescape and loyalty intentions: an empirical investigation
Harris, L. C., & Ezeh, C. (2008) · European Journal of Marketing · doi:10.1108/03090560810852995 · Cited by 361
Wirtz, J., Mattila, A. S., & Tan, R. L. P. (2000) · Journal of Retailing · doi:10.1016/s0022-4359(00)00031-2 · Cited by 319
Metadata
- Authors
- Dubé, L., Chebat, J., & Morin, S.
- Venue
- Psychology & Marketing
- Publisher
- Wiley
- Published
- 1995-07
- Volume
- 12
- Issue
- 4
- Pages
- 305-319
- ISSN
- 0742-6046 (ISSN-L)
- 1520-6793
- OpenAlex
- W1982513138
- Cited by
- 289
- References
- 2
- FWCI
- 5.15
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
